Connection failed?

MancAtko · 16-02-2008, 11:07 PM

Just got the game the other day and whenever i try to use any of the online features i always seem to fail to connect to the EA servers and get a message on screen saying connection failed - need to be connected to xbox live and EA servers. Any clues as to whats wrong anybody? Have even messed with the ports on my router but still no luck.

EAUK_Adroit · 17-02-2008, 12:21 AM

Have you tried contacting EA Customer Support?

MancAtko · 17-02-2008, 12:55 AM

Nope, was hoping too avoid having too phone support. Have looked through the support web site and no help there plus most other forums

EAUK_Adroit · 17-02-2008, 01:47 PM

You can contact Support via the "Contact Us" tab on the Support Centre site (so you don't have to phone up).

MancAtko · 17-02-2008, 05:36 PM

ok, will give them a try, cheers

16-02-2008, 11:07 PM	#1 (permalink)
MancAtko Rookie Join Date: Feb 2008 Posts: 3	Connection failed? Just got the game the other day and whenever i try to use any of the online features i always seem to fail to connect to the EA servers and get a message on screen saying connection failed - need to be connected to xbox live and EA servers. Any clues as to whats wrong anybody? Have even messed with the ports on my router but still no luck.

17-02-2008, 12:21 AM	#2 (permalink)
EAUK_Adroit Community Representative Join Date: Jun 2007 Location: UK Age: 22 Gender: Male Posts: 23,503	Have you tried contacting EA Customer Support? __________________ Adroit Community Representative Electronic Arts Currently playing: FIFA 10 and Need For Speed: Shift Looking forward to: Left 4 Dead 2 PSN: EAUK_Adroit \|\| Gamertag: EAUK Adroit

17-02-2008, 01:47 PM	#4 (permalink)
EAUK_Adroit Community Representative Join Date: Jun 2007 Location: UK Age: 22 Gender: Male Posts: 23,503	You can contact Support via the "Contact Us" tab on the Support Centre site (so you don't have to phone up). __________________ Adroit Community Representative Electronic Arts Currently playing: FIFA 10 and Need For Speed: Shift Looking forward to: Left 4 Dead 2 PSN: EAUK_Adroit \|\| Gamertag: EAUK Adroit

17-02-2008, 12:55 AM	#3 (permalink)
MancAtko Rookie Join Date: Feb 2008 Posts: 3	Nope, was hoping too avoid having too phone support. Have looked through the support web site and no help there plus most other forums

17-02-2008, 05:36 PM	#5 (permalink)
MancAtko Rookie Join Date: Feb 2008 Posts: 3	ok, will give them a try, cheers