Cannot Login / Login errors / Server problems

[Maelstrome]

1000th post yay :P

1001st aww nuts...

But, yes to be more helpful, these bugs need to be ironed out quite fast imo

[Fenrir]

when my bro trys to login it says that he dosnt have the right spore permissions so he cant log in so is it true what ive heard about only having one account per game ?

SH

apart from that....its still a great game

[SamW89]

Still waiting to be able to play online. I'd call EA and complain over the phone, but I'm not spending further money calling them when it'll get me nowhere.

The next time EA release a game with online play I'll either wait two months before buying it or ignore it altogether.

[Warbingtine]

Having login trouble

all i need is my validation email to be re-sent but when i clicked the link, although it did take me to the right web page, the web page didnt have the re-send validation email option.

anyone else had this?

[AcidWeb]

Resending activation mail is not working.

Make account on another email.

[miabushy]

is anything working which is Spore related?

[MattMcKay]

Hi if this helps mine says....

YOU DO NOT HAVE THE PROPER SPORE.COM PRIVILEGES TO USE THIS GAMES ONLINE FEATURES.

Please Please get this fixed!

[Rustymonk]

What OS are we all using? I have Vista.

[miabushy]

i have XP but i dont think OS provillages have anything to do with the game. If people are all recieving "invalid reg key" then its clearly a server authorisation problem.

[Zuru99]

Also having the problems with being advised that my keep cannot be merged with my email address as it is not correct. ARGGGHHHHHHH

[SolidFury]

EA are fairly good but they need to use BETA tests with people who pre-ordered the game...so they make money and give the people buying it a game without many bugs

[Zoaism]

How EA can put a game out with such obvious problems is a mystery. The cumulative loss of customer time (hours) is staggering. The loss of enjoyment unmeasurable. Hope EA fixes this soon or the game goes back to the store.

[jamielad]

on windows xp if u uninstall spore than create a new user acount on window for example campact owner and geust

[jamielad]

tahn install the game on geust than it works fine

[Claustral]

Just been on the phone with EA support and they are still working through GE activation codes on the server. Once the support guy had confirmed that my account and activation codes were correct all he could say was keep on waiting and trying - it will come through eventually.

[MrHeints]

Hello UK community... I'm from US and bought Spore yesterday. I installed on my machine and my daughter logged in under her name and started playing just fine. Her creations from Creature Creator and everything else worked fine, she LOVES the game.

Today I log in, on the same computer, and I get: YOU DO NOT HAVE THE PROPER SPORE.COM PRIVILEGES TO USE THIS GAMES ONLINE FEATURES.

Is EA telling me I have to purchase the game a separately for every member of my household? So what, do I go back to the store and install another freaking disk? My game manual says - "You may have multiple Spore accounts for each installation of the game."

This is ridiculous, absolutely uncalled for. I want to play the game that I spent good money on!!! I want to play it now with my creatures that I spent hours making...

Going into the Sporebin folder in the directory I open the GL document. With many error reports this is the one that ****es me off the most: "For security reasons, only a limited number of concurrently active licenses are allowed. This limit has been reached. Please wait until one of the other licenses auto-expires, then try again."

Every god damn EA game has given me one problem or another, but this is unacceptable. We don't spend our money to have a portion of our life wasted on writing complaints on a freaking forum... Screw you EA!!!!!!!!!

[MightyFlub]

Hey EA. How about a quick message to let us know that you're still alive and actually working on this utter disaster? There's a lot of us still without online access.

Or can't you guys be bothered to actually do your jobs?

[RoyBatty]

Had the same problem with not beeing able to login at game start. Turned out the EADM had to be started and logged in. That fixed it. Hope it works for u ppl with like problem.

[SteMot]

Originally Posted by MrHeints

Hello UK community... I'm from US and bought Spore yesterday. I installed on my machine and my daughter logged in under her name and started playing just fine. Her creations from Creature Creator and everything else worked fine, she LOVES the game.

Today I log in, on the same computer, and I get: YOU DO NOT HAVE THE PROPER SPORE.COM PRIVILEGES TO USE THIS GAMES ONLINE FEATURES.

Is EA telling me I have to purchase the game a separately for every member of my household? So what, do I go back to the store and install another freaking disk? My game manual says - "You may have multiple Spore accounts for each installation of the game."

This is ridiculous, absolutely uncalled for. I want to play the game that I spent good money on!!! I want to play it now with my creatures that I spent hours making...

Going into the Sporebin folder in the directory I open the GL document. With many error reports this is the one that ****es me off the most: "For security reasons, only a limited number of concurrently active licenses are allowed. This limit has been reached. Please wait until one of the other licenses auto-expires, then try again."

Every god damn EA game has given me one problem or another, but this is unacceptable. We don't spend our money to have a portion of our life wasted on writing complaints on a freaking forum... Screw you EA!!!!!!!!!

Their stance is that only one account can be used per cdkey, even though the game manual says otherwise, which EA support have admitted to.
They told me they would enable another account for me as a special case, but it doesn't work, so I'm waiting on nother reply from EA sodding support.

[MrHeints]

Originally Posted by SteMot

Their stance is that only one account can be used per cdkey, even though the game manual says otherwise, which EA support have admitted to.
They told me they would enable another account for me as a special case, but it doesn't work, so I'm waiting on nother reply from EA sodding support.

They need to adjust their stance or inform me how I can play this game. Do I need to go to BestBuy and pick up another copy for the activation code? What about families with numerous children all wanting to play this game, just like they did the Creature Creator, but find that only one person can log into their accounts.

I can't imagine a family having to buy 7 copies of a game that will be installed on one single PC. Come on EA fix this horrible mistake on your parts.

[TheBlobThing]

How about letting me login to the game at all? Standard edition, Denmark, still no dice...

[AbZaDouS]

I FREAKING LOVE YOU MAN YOU JUST FIXED MY GAME lol but yea that was what was wrong thankyou for posting :P i really am greatful ^^

lol np m8 glad your away and playing,
for anyone who missed the post.... look into nforce4 drivers / windows family safety for "could not connect to spore server" issues

to everyone else, apart from update everything locally theres very little you can do, i know the ea spokesperson will refute this, however ive played and bought alot of games over ea's life span, i know how bad each release is and how many patches are required, i know games which are just abandoned when still in need of fixes, if this is your first experience with EA, get used to it. It really is that simple, no thats not unfair thats from experience with ALOT of EA games.

As for the person answering the technical solutions, no offence but how quickly could you whip up an app to fully test between client and spore servers, ports etc and data transmission. help users quickly determine the area of the fault, (actually scrap that, the tool wouldnt work and would require 7 or so patches) (oh and to boot, your buddy system is not working), These people are angry, imagine if you got a hotel room but your door key wouldnt work and the lobby manager said.... well get back to you (with no real resolution for days). You'd go mental in no time at all

EA is big, it has the cash to handle this better than it is, and its failing its customers, gamers will accept a certain level of incompetance, but these users cant even play your game offline. How can it be studios like Valve, Cryptic etc provide better customer service than the industry's financial heavyweight???

Anyways for all you wonderfull UK fans, we are protected by the Sales of Goods Act, the product must be "fit for the purpose it was intended", take it back to the shop, get a refund. Its not a good solution... but its the solution EA deserve, because by the looks of it their programmers skipped the modules on testing whilst being educated.

Look on the bright side, with a refund and maybe buy it in 2 months itll probably be £19.99 by the time its fixed..... sorry my bad i forgot it was EA again i meant £19.99 and mostly fixed. I wouldnt expect my food to be sold 'mostly killed', i wouldnt want to buy a new car thats 'mostly built', a movie thats 'mostly filmed', a cd thats 'mostly recorded'. So i sure as hell dont want a game thats 'mostly working'

[DireMinion]

Iv just got off the phone with an EA "agent" with regards to the login failures with Spore and have felt the need to create an account so that i can say GOD, I LOVE UBISOFT!!! The "agent" had little idea of the problem and what to do. After spending 25 minutes on the phone giving all sorts of needless information his advice was to "wait a couple of hours", I've been doing this since friday. Im not impressed at all.

[MightyFlub]

I've given up on EA's shoddy customer service. I'm returning my copy in the morning.

[Zhuriel]

Originally Posted by DireMinion

Iv just got off the phone with an EA "agent" with regards to the login failures with Spore and have felt the need to create an account so that i can say GOD, I LOVE UBISOFT!!! The "agent" had little idea of the problem and what to do. After spending 25 minutes on the phone giving all sorts of needless information his advice was to "wait a couple of hours", I've been doing this since friday. Im not impressed at all.

My advice: don't try EA support. It's even buggier than Spore