UK website + disciplinary feedback.

[LordHeinz]

Since some people are getting mixed messages about my last thread, I'll make it much shorter, clearer and straight to the point:

1) UK website = A big steaming pile of lalala. My reasoning for this is because it only shows you 8 creations per page. If you click to go onto the next "page" of creations, it takes a long time to load because it refreshes the page, rather than show it in a Flash application. (where it loads instantly) If you click on a any creation past page 1 (like page 5) then go back, you go back to page 1 rather than where you were. In addition, there's no option to delete your creations.

2) Disciplinary system = The disciplinary action used is completely useless. If you do get banned, you can't fix the problem.

This is because your account on the website and Spore application get disabled, preventing you from logging in anywhere and preventing you from doing anything about the reason why you got banned in the first place.

This is not blaming EA for the ban. It isn't, it's mine. I just think that disciplinary actions would be more effective if we got some form of warning first or given the chance to redeem ourselves. Failure to comply would then result in a ban.

[DaBoogadie2]

Originally Posted by LordHeinz

For those of you who haven't read my "Being banned..." and "Being banned...(v2)" threads, I've been inactive on Spore for 2 maybe 3 months now. I recently got banned for 2 creations which were deemed vulgar preventing me from accessing the website OR spore.
(Ironically, both of them I'd deleted before my laptop died, but for some reason they didn't get deleted from the Spore servers.)

I contacted EA asking to lift the ban so I could delete the creations. Gracefully (and eventually) they gave me a list of creations of mine which were deemed "Vulgar" and allowed me to delete them.
So, I tried going on my friend's application of Spore. "Invalid login". Tried the website, "Sorry, login failed". I contacted EA and they said they "miscalculated" my ban so lifted it manually.

Once again.. tried going on my friends' Spore. This time I could log in! Amazing! Even better, they appeared!!!!!!!!!!
...just not under "My creations".
Rather, under "Everything".
So basically, any creations of mine I would "delete", would only stop my friend from seeing them, not directly delete them from the Servers.

Brilliant, that!

Then, I tried the UK Spore website, found a creation to delete, but there was no option to delete them, so I contacted EA again, but got no reply. This was two days ago.

Waited around a couple of days waiting for a reply, nothing. Checked these forums and thanks to a user on one of my previous posts, he mentioned the US website having the ability to delete creations. So I cleared my cookies, chose the US website as my default spore server and deleted all 17 of the "offensive" creations. (I kept a few, just edited the names or changed them around a little.)

I found the US website alot better (and easier to use) and deleted all the creations which were asked to be deleted, plus a few with "vulgar" tags.

This string of events happened over a week, if not more.

So you want to know why I'm lalalaed off beyond belief?

1) The banning system is useless:- It bans you MONTHS after the creation was created. You don't get a say in the matter as to whether you deserve to be banned or not, you just get banned instantly with an e-mail listing which creation cause the ban to be put in place. You get no warning, no chance to edit or delete the offensive creation... You just get a black mark on your disabled account and furthermore, prevented from fixing the problem.

2) The UK Spore website is even more useless:- It loads 8 creations per page. When you try to load some more, it takes a long time to load because it refreshes the ENTIRE page. When you click on a creature to access it's profile, there's no option to delete it and when you go back, you're at the first page of creations again.

3) The Spore application, you'd expect your creations to appear under "My creations", depending on which account you log into, not which computer the Application's on.
Furthermore, the "Delete" button is misleading.

It's because of this wild goose-chase that I had to delete my cookies and use the US website to delete them in the first place!
(It's much better, it uses Flash to load your creatures so there's no loading time, better yet there's about 20 creations per page!)

I've had to go through so much over the past week to try and sort this out because of a MAJOR design flaw in both the UK spore website and the punishment system. I've had to raid my friend's version of Spore twice, sent about 5 e-mails to EA and posted on here 3 times now.

That's my feedback.
Regards, a very lalalaed off customer.

PS. Thanks to (most) of you who gave constructive feedback about the situation on my previous posts, couldn't have done it without you.

17 vulgar creations....and yet, its still EA's fault that you got banned.

[TheMrZ]

You haven't looked at these creations to check that their vulgar, although the number seems to keep increasing.

It could be that he's the target of a hate campaign: people make false claims that creations are vulgar in order to have someone they dislike (with or without reason) banned

It happened to Becca, and there is not the slightest doubt that it was complete falsification (we looked at the creation, rather good but perfectly harmless, and Becca is one of Spore's most revered and able creators)

Lord Heinz: could you perhaps post links to some of your supposedly "vulgar" creations, or post your spore user name so we can browse through ourselves.

[LordHeinz]

Nope, they're all gone now. Sorry.

Some of them were actually "vulgar", I bought it on myself because my and a friend decided to make some creations we classed as "funny" and stupidly shared them. So there's no hate campaign involved, just common sense.

But it wasn't that I was complaining about, it was the fact that it took a week to fix the problem.

1) Because of the disciplinary system preventing me from doing anything about it

2) The extremely poor design of the UK website which meant that I couldn't delete them from there.

[LordHeinz]

Originally Posted by DaBoogadie2

17 vulgar creations....and yet, its still EA's fault that you got banned.

Nope, nowhere in the complaint that says it was EA's fault that I got banned. Learn to read properly and don't skim the thread in future.

If you actually read the thread you'd know that I was in fact complaining about the design of the UK website and the punishment system being useless to the point where if you do get banned, you can't fix the problem, leaving yourself open to another ban over the next 3 days because someone's reported your creation again.

See my point now?

[DaBoogadie2]

...And 3 post on the same subject tells me that you really don't care about the rules that the rest of us adhear to. I read your post(s) very carefully, and you have a very angry tone. But it seens to me that the time to 'fix' your issues with EA is to ask an adult about your creations before you hit send. Vulgarity is not funny or cute to most people.

[LordHeinz]

Yes, I do care. Ever had a moment where you get carried away and share things without thinking about it? Well that's what I had.

When I got that ban, it kicked me up the rear-end to do something about it. When I tried to, I couldn't because of those two problems.

It doesn't help not actually having Spore anymore.

[Ghelae]

We all know how bad the UK spore.com is. As far as I can tell, the best thing you can do is use the US website, which actually works.

Why they don't fix the UK website, I have no idea.

[TheMrZ]

because everyone from the UK uses the US site now, the real question is why they bothered to have multiple websites they knew they couldn't/wouldn't maintain.

DaBoogadie2: I don't know which deity gave you the right to attack this person for no reason other than a personal vendetta, but take note that the rest of us do not worship him.

This is quite evidently a matter of some importance to Lord Heinz, and I'm sure he would quite like it addressed. Regardless of how stupid he or his friend may have been, the option for redemption should always be available.

I read your post(s) very carefully, and you have a very hostile tone. But it seens to me that the time to 'solve' your vendetta with Lord Heinz is to ask an adult/sensible person about your posts before you hit reply. Spitefulness is not funny or cute to most people.

Lord Heinz: I think at this time your best option may be to create a new account and use that instead, and remember to be careful what you make and especially what you save. Many creations are shared automatically, so if it's unsuitable, just don't save it.

Although if you don't HAVE spore, I don't know why you're so concerned about your account...

[DaBoogadie2]

Originally Posted by TheMrZ

because everyone from the UK uses the US site now, the real question is why they bothered to have multiple websites they knew they couldn't/wouldn't maintain.

DaBoogadie2: I don't know which deity gave you the right to attack this person for no reason other than a personal vendetta, but take note that the rest of us do not worship him.

This is quite evidently a matter of some importance to Lord Heinz, and I'm sure he would quite like it addressed. Regardless of how stupid he or his friend may have been, the option for redemption should always be available.



Lord Heinz: I think at this time your best option may be to create a new account and use that instead, and remember to be careful what you make and especially what you save. Many creations are shared automatically, so if it's unsuitable, just don't save it.

Although if you don't HAVE spore, I don't know why you're so concerned about your account...

You're funny.

...And maybe later, his can un-rob a bank.

[amoeba36]

Originally Posted by DaBoogadie2

You're funny.

...And maybe later, his can un-rob a bank.

You're comparing a serious theft crime of a highly secured facility dealing with huge sums of money and potential threat to bystanders to a mistake of sharing creations that may not be child-friendly on the sporepedia.

We've all made mistakes in our lives, and we'd all be in a sorry position if we had never been given second chances for our mistakes. LordHeinz has clearly learned from this mistake.

[Inthractus]

DaBoogadie could you please keep your arguments relavent and in proportion. We are talking about someone making a silly thing on Spore, which they regret doing, not about someone commiting a major crime against society!!!

[YOMAMASOFAT]

Originally Posted by DaBoogadie2

...And 3 post on the same subject tells me that you really don't care about the rules that the rest of us adhear to. I read your post(s) very carefully, and you have a very angry tone. But it seens to me that the time to 'fix' your issues with EA is to ask an adult about your creations before you hit send. Vulgarity is not funny or cute to most people.

Who made you judge of everything? Actually, come to think of it, who made your generation judge of everything? It's not like you're perfect. Sure LordHeinz made a mistake, but his point about trying to delete the 'vulgar' creations is valid. Besides, they may not actually be vulgar-someone could have pressed 'ban' as a mistake or an unfunny joke.

[123defacto]

Originally Posted by Ghelae

We all know how bad the UK spore.com is. As far as I can tell, the best thing you can do is use the US website, which actually works.

Why they don't fix the UK website, I have no idea.

I can't use american because i have error code 500!

But i always have problems that no one else have

[LordHeinz]

Originally Posted by TheMrZ

Lord Heinz: I think at this time your best option may be to create a new account and use that instead, and remember to be careful what you make and especially what you save. Many creations are shared automatically, so if it's unsuitable, just don't save it.

Although if you don't HAVE spore, I don't know why you're so concerned about your account...

Yeah I've learnt not to share inappropriate creatures now. I'm unbanned, the issue is resolved and I'm over the whole ordeal. Though, I do still feel that the website still needs to be upgraded.

And soon.

I'm concerned about my account because I intend to re-install spore when I get a new laptop. (Which is very soon, I can finally stop complaining!) If I started again it'd be a waste of an account and I can't be bothered to register under a new e-mail address which I'll probably never use, as opposed to continue using the one I use all the time... XD

Edit: I have no idea what DaBoogadie2 has against me. I don't know him and he doesn't know me, he just appears to judge me from the mistake I've made and continues to use this as an excuse to try and make more personal attacks against me.

I don't really see the point because I just think it's pathetic. He's 53 years old but judges people like an immature 13 year old. If he doesn't like me, why does he post on here and try to get a response?

[Vaupelle]

IN response to post 1.

1)

Danish EA site is also a big steaming peice of lalalalala. yea i said it.
been like that since launch. lalala, this regional site is just a huge LOSS of quality.
but hey, wrong forum i guess, cause its not only spore. entire EA regional site
is steamed. im sure its like that with alot of countries..

2)

completely agree. but game is old now, forums and fan sites are ½ dead,
and proberly not much to do about it now-- unfortunally.

[topcat5665]

Originally Posted by 123defacto

I can't use american because i have error code 500!

But i always have problems that no one else have

Just clear chache