help

Jerry Smith 507 · 05-09-2007, 02:09 PM

Hello there
I am new to this so I hope I am not bothering u !!!
I have loaded in the sims and now I am trying to put in the expanion pack livin it up or unleached or deluxe by none of them wll load in and it is asking my to print copy utility ?? i press copy and a copy of my itunes music list comes out can you help me with this

thank you Jerry

The Star Hermit · 06-09-2007, 11:53 AM

Hi there Jerry Smith 507, welcome to the forums.

I'm sorry to hear you are having problems installing those expansions, I think the best for you to do would be to contact the EA Support Team directly, they should be able to go through the possible causes and solutions with you. You can find their contact details in the Support Fourm.

PINK123JEN · 16-09-2007, 08:49 PM

I HAVE A PROBLEM I AM TRYING TO INSTALL THE GAM ON MY LAPTOP BUT IT SAYS I NEED THE SEREALE NUMBER FROM THE BACK OF THE BOX BUT I GOT THE GAME OFF THE BOOT MARKET IS THE A SURTEN 1 THAT CUMS WITH IT OR DO I NEED TO LOOK ON THE BACK OF ANY 1 IF SO ITS THE SIMS THE FIRST 1 AND CAN SUMONE TYP IT IN 4 ME

EAUK_Aurora · 16-09-2007, 09:42 PM

The number that you need would be either on the back of the case or the back of the instruction manual.

If you do not have these, you will need to contact EA Support for advice.

05-09-2007, 02:09 PM	#1 (permalink)
Jerry Smith 507 Hi, I'm New! Join Date: Sep 2007 Posts: 1	help Hello there I am new to this so I hope I am not bothering u !!! I have loaded in the sims and now I am trying to put in the expanion pack livin it up or unleached or deluxe by none of them wll load in and it is asking my to print copy utility ?? i press copy and a copy of my itunes music list comes out can you help me with this thank you Jerry

06-09-2007, 11:53 AM	#2 (permalink)
The Star Hermit Fleet Commander Join Date: Sep 2005 Location: Sol 3 - Sector 001 Age: 40 Gender: Male Posts: 25,916	Hi there Jerry Smith 507, welcome to the forums. I'm sorry to hear you are having problems installing those expansions, I think the best for you to do would be to contact the EA Support Team directly, they should be able to go through the possible causes and solutions with you. You can find their contact details in the Support Fourm. __________________ Currently Playing: The Sims 3

16-09-2007, 09:42 PM	#4 (permalink)
EAUK_Aurora Community Representative Join Date: Aug 2006 Location: UK Gender: Female Posts: 55,632 Blog Entries: 259	The number that you need would be either on the back of the case or the back of the instruction manual. If you do not have these, you will need to contact EA Support for advice. __________________ Aurora Community Representative Electronic Arts View past Signature Showcase entries Currently playing The Sims 3 and Brutal Legend Looking forward to The Sims 3 World Adventures

16-09-2007, 08:49 PM	#3 (permalink)
PINK123JEN Hi, I'm New! Join Date: Sep 2007 Posts: 1	I HAVE A PROBLEM I AM TRYING TO INSTALL THE GAM ON MY LAPTOP BUT IT SAYS I NEED THE SEREALE NUMBER FROM THE BACK OF THE BOX BUT I GOT THE GAME OFF THE BOOT MARKET IS THE A SURTEN 1 THAT CUMS WITH IT OR DO I NEED TO LOOK ON THE BACK OF ANY 1 IF SO ITS THE SIMS THE FIRST 1 AND CAN SUMONE TYP IT IN 4 ME