The Sims 2 on Vista KEEPS CRASHING...HELP PLEASE!!!

EmoK8374 · 18-12-2008, 12:27 PM

Ok, just wondering if anyone can help me with the following issue I KEEP getting...
I'm running The Sims 2 Double Deluxe, University and Free Time on my pc which uses windows vista home premium, my pc matches all the gaming specs and I've downloaded all the latest patches for those games but whenever I go to play Free Time I get an error message saying that the application has crashed and it then closes itself down.

This happens at different times, the most recent being after 3 minutes of playing...the longest being just under 1 hour.

It's starting to slowly drive me insane so if anyone can help I'd appreciate it

Thanks!

Becky · 18-12-2008, 12:32 PM

Are you running 32 or 64-bit Vista? I've heard that 64-bit has had some issues with the game.

Also, do you close background processes before you start the game? (Task Manager > Processes - you can usually tell which ones are just programs you've had open, and are safe to close).

I run 32-bit Vista Home Premium and can't say that I've had any issues.

EmoK8374 · 18-12-2008, 12:35 PM

Hi,
I'm running 32 bit and I've closed all background apps.
this is why I'm getting so frustrated cause I've tried everything I can think of! lol

Becky · 18-12-2008, 12:40 PM

Have you downloaded anything that might be causing the problem?

Does it only happen on one lot/neighbourhood, or is it completely unpredictable?

EmoK8374 · 18-12-2008, 12:43 PM

As far as I know I haven't downloaded anything out of the ordinary...what kind of things were you thinking of that could cause it??
and the crashing is completely unpredictable

Becky · 18-12-2008, 01:01 PM

For example - lots and families from the exchange?

Quite often, they contain custom content or game mods that the creator has downloaded, which then are saved into the package file and installed into your game when you "install" the lot. If any custom content was conflicting with your game, that may explain the crashes.

Check your downloads folder (My Documents > EA Games > The Sims 2 > Downloads) to see if anything's there - if it is, move it to the desktop temporarily and test your game. If the crashing stops, then it was a piece of custom content. If not, then it'll be caused by something else.

CharmedKelly · 18-12-2008, 01:39 PM

That exact thing used to happen to me on the computer I used to use, which had XP not Vista. It works perfectly for me on my new laptop which has vista.
It was kind of a long time ago, so I don't remember everything clearly, but the computer I ran the game on just barely met the minimum requirements, meaning the game did not run well. I don't remember what the cause was (or if I even found out the cause) but, I did download custom content. I never found any of it to be the cause though.
It might have been my graphics card that was the problem. Oh and I heard that playing the game in windowed mode would help a little, you could play a little longer without it crashing. But I think I tried that and it said my graphics adapter was not compatible or something.
What are your computer specs (If emptying your downloads folder like mentioned above doesn't work)?

MisChanTim · 18-12-2008, 01:55 PM

It could be that a sim has become corrupt and when the game tries to load said sim it crashes the game.

Have you tried playing without your downloads in? It is more than likely one of those is corrupt.

If you haven't got any downloads then try moving your EA Games folder out of My Documents. Delete the one in My Documents and restart the game. the game will generate a new folder on start up. If the game doesn't crash then it will be a file in your old EA Games folder that's causing it.

EmoK8374 · 18-12-2008, 02:23 PM

I've removed any downloads so I'll see how I go with that.
Thanks

Spooks5151 · 18-12-2008, 05:49 PM

I have this problem too. I played on XP befroe Vista and no problems. But with Vista I get crashing occasionally with the 'The application has crashed' message.

I also get my PC crashing to a blue screen (which I can it get back from), and sometimes it crashes and 'discoonects' from the monitor. But it did all this stuff with XP. I don't have any CC and only have the game on this PC. But I don't close down all background tasks. Someone on here advised me not to do it.

So I just put up with it all. If it crashes when I have forgotten to save for a long time I go watch TV and next day I play another family (I have lots of families) so I don't get uptight about replaying a week of sim time or whatever. By the time I get back to the family I have often forgotten where I was up to so it doesn't matter too much.

danoftheworld · 18-12-2008, 07:04 PM

Do you meet just the sims 2 requirements, or the eps also?
It could be that your eps are too big for you computer.

18-12-2008, 12:27 PM	#1 (permalink)
EmoK8374 Rookie Join Date: Dec 2008 Location: England Gender: Female Posts: 4	The Sims 2 on Vista KEEPS CRASHING...HELP PLEASE!!! Ok, just wondering if anyone can help me with the following issue I KEEP getting... I'm running The Sims 2 Double Deluxe, University and Free Time on my pc which uses windows vista home premium, my pc matches all the gaming specs and I've downloaded all the latest patches for those games but whenever I go to play Free Time I get an error message saying that the application has crashed and it then closes itself down. This happens at different times, the most recent being after 3 minutes of playing...the longest being just under 1 hour. It's starting to slowly drive me insane so if anyone can help I'd appreciate it Thanks!

18-12-2008, 12:32 PM	#2 (permalink)
Becky EA Veteran Join Date: Nov 2005 Location: Birmingham Age: 18 Gender: Female Posts: 30,669	Are you running 32 or 64-bit Vista? I've heard that 64-bit has had some issues with the game. Also, do you close background processes before you start the game? (Task Manager > Processes - you can usually tell which ones are just programs you've had open, and are safe to close). I run 32-bit Vista Home Premium and can't say that I've had any issues. __________________ last.fm twitter

18-12-2008, 12:40 PM	#4 (permalink)
Becky EA Veteran Join Date: Nov 2005 Location: Birmingham Age: 18 Gender: Female Posts: 30,669	Have you downloaded anything that might be causing the problem? Does it only happen on one lot/neighbourhood, or is it completely unpredictable? __________________ last.fm twitter

18-12-2008, 01:01 PM	#6 (permalink)
Becky EA Veteran Join Date: Nov 2005 Location: Birmingham Age: 18 Gender: Female Posts: 30,669	For example - lots and families from the exchange? Quite often, they contain custom content or game mods that the creator has downloaded, which then are saved into the package file and installed into your game when you "install" the lot. If any custom content was conflicting with your game, that may explain the crashes. Check your downloads folder (My Documents > EA Games > The Sims 2 > Downloads) to see if anything's there - if it is, move it to the desktop temporarily and test your game. If the crashing stops, then it was a piece of custom content. If not, then it'll be caused by something else. __________________ last.fm twitter

18-12-2008, 01:39 PM	#7 (permalink)
CharmedKelly Rookie Join Date: Jul 2008 Location: Australia Age: 19 Posts: 358	That exact thing used to happen to me on the computer I used to use, which had XP not Vista. It works perfectly for me on my new laptop which has vista. It was kind of a long time ago, so I don't remember everything clearly, but the computer I ran the game on just barely met the minimum requirements, meaning the game did not run well. I don't remember what the cause was (or if I even found out the cause) but, I did download custom content. I never found any of it to be the cause though. It might have been my graphics card that was the problem. Oh and I heard that playing the game in windowed mode would help a little, you could play a little longer without it crashing. But I think I tried that and it said my graphics adapter was not compatible or something. What are your computer specs (If emptying your downloads folder like mentioned above doesn't work)? __________________ "I don't obsess. I think. Intensely." Last edited by CharmedKelly; 18-12-2008 at 01:41 PM..

18-12-2008, 12:35 PM	#3 (permalink)
EmoK8374 Rookie Join Date: Dec 2008 Location: England Gender: Female Posts: 4	Hi, I'm running 32 bit and I've closed all background apps. this is why I'm getting so frustrated cause I've tried everything I can think of! lol

18-12-2008, 12:43 PM	#5 (permalink)
EmoK8374 Rookie Join Date: Dec 2008 Location: England Gender: Female Posts: 4	As far as I know I haven't downloaded anything out of the ordinary...what kind of things were you thinking of that could cause it?? and the crashing is completely unpredictable

18-12-2008, 01:55 PM	#8 (permalink)
MisChanTim Forum Guru Join Date: Sep 2004 Location: UK Age: 26 Posts: 1,492	It could be that a sim has become corrupt and when the game tries to load said sim it crashes the game. Have you tried playing without your downloads in? It is more than likely one of those is corrupt. If you haven't got any downloads then try moving your EA Games folder out of My Documents. Delete the one in My Documents and restart the game. the game will generate a new folder on start up. If the game doesn't crash then it will be a file in your old EA Games folder that's causing it. __________________ If you have Spore add me MisChanTim

18-12-2008, 02:23 PM	#9 (permalink)
EmoK8374 Rookie Join Date: Dec 2008 Location: England Gender: Female Posts: 4	I've removed any downloads so I'll see how I go with that. Thanks

18-12-2008, 05:49 PM	#10 (permalink)
Spooks5151 Forum Regular Join Date: Apr 2005 Location: Yorkshire Posts: 551	I have this problem too. I played on XP befroe Vista and no problems. But with Vista I get crashing occasionally with the 'The application has crashed' message. I also get my PC crashing to a blue screen (which I can it get back from), and sometimes it crashes and 'discoonects' from the monitor. But it did all this stuff with XP. I don't have any CC and only have the game on this PC. But I don't close down all background tasks. Someone on here advised me not to do it. So I just put up with it all. If it crashes when I have forgotten to save for a long time I go watch TV and next day I play another family (I have lots of families) so I don't get uptight about replaying a week of sim time or whatever. By the time I get back to the family I have often forgotten where I was up to so it doesn't matter too much. __________________ Spooks I have to exercise early in the morning before my brain figures out what I'm doing!

18-12-2008, 07:04 PM	#11 (permalink)
danoftheworld Rookie Join Date: Jun 2008 Posts: 436	Do you meet just the sims 2 requirements, or the eps also? It could be that your eps are too big for you computer.