Conflict with Emulation Software detected

ipodgeenie · 30-05-2008, 08:01 PM

I just installed the new Free Time patch and when I go to start the game, I get that message and I can't play the game.

What is wrong and what should I do?

Thanks!

Kriusic · 30-05-2008, 08:10 PM

Do you have emulation software running, such as CloneCD, Alcohol 120% or Daemon Tools? I had this problem when the sims 2 first came out. Sometimes its not even enough for them to be closed!

ipodgeenie · 30-05-2008, 08:16 PM

No I have none of those programs running. I don't even know what emulation software is.

I only played the game yesterday and it worked fine, infact it's worked fine ever since I got my new computer in January. I installed a new patch today, so I'm thinking it could be an issue with that?

Kriusic · 30-05-2008, 08:28 PM

Oh ok. Well, seems like that is the problem.However im not sure sorry! If your sure you havent got any of those programs (including Nero, which can have its own emulation software) then i think this might be a support issue!

ipodgeenie · 30-05-2008, 08:30 PM

Yeah I think I will contact support about this because it's really frustrating. I just got to my 10th generation yesterday and I want to play on it!

Thanks for trying to help though, I appreciate it

EAUK_Aurora · 30-05-2008, 08:42 PM

I am so sorry that you guys are experiencing problems with the patch

I have just got off the telephone with EA Support and they have requested that you send them your analysis files so that they can look into this further.

Here is the link for EA Support.

ipodgeenie · 30-05-2008, 09:02 PM

Thanks, already done that, just now

Hopefully they will figure out what's wrong and release another patch to patch the current patch :P

It's so annoying! I haven't had this happen before ever!

lorkei28 · 31-05-2008, 01:37 AM

I have had the same problem with this patch for Free Time, I tried a system restore as a last resort before having to re-install the flaming lot again!!! Arghhhh!!! And it worked YEAH!!! for me, I am using Vista Home Premium. I hope this works for you guys too, untill EA Games can get it right ..lol. Good Luck

ipodgeenie · 01-06-2008, 05:00 PM

I keep contacting EA explaining the issue, and they aren't really providing me with any useful information. I ask them certain questions, and in their responses, they don't even mention my questions.

They haven't resolved my issue yet, and all they do is point me in the direction of the support home page, which I find to be unhelpful too

I want to play the sims!

limabifrost · 01-06-2008, 05:41 PM

I have this problem too- no message but the game refuses to load. I click the 'play' button and then nothing happens- my PC just freezes! I have no emulation software either..

ipodgeenie · 01-06-2008, 06:10 PM

I hate SecuROM. It's so annoying.

It's actually ironic because I was reading about all the problems with The Sims 2 and SecuROM and I thought I was lucky because I haven't experienced any issues with it, then I downloaded the new Free Time patch and now I have issues lol. Talk about irony...

Why won't EA hurry up and fix the problem?

Rohannnn · 01-06-2008, 06:45 PM

Do you have any CD/DVD burning software installed at all?

From what I've just read, it looks like the patch updates FreeTime's version of SecuROM to a newer one (the latest?) which seems to have this emulation detection problem.

ipodgeenie · 01-06-2008, 07:12 PM

I have no emulation software AT ALL on my computer, I played the sims 2 the day before i got the new patch and it had all the same sofwarre on as it does now.

justiD · 01-06-2008, 07:28 PM

I get that massage too:Conflict with Emulation Software detected.

limabifrost · 01-06-2008, 08:37 PM

Is anyone else's computer BSODing? Mine keeps doing that after a while of trying to load the game..

Rohannnn · 01-06-2008, 08:46 PM

Quote:

Originally Posted by ipodgeenie

I have no emulation software AT ALL on my computer, I played the sims 2 the day before i got the new patch and it had all the same sofwarre on as it does now.

Copy protection is infamous for incorrectly detecting many CD/DVD burning programmes, not emulation software necessarily, and a lot of other software which accesses CD drives or Windows drivers at a low level. So potentially one of your programs which was ignored by SecuROM before could now be (incorrectly) detected with the SecuROM update in the patch.

ipodgeenie · 01-06-2008, 09:05 PM

Why is SecuROM such an awful copy protection program? It is seriously unstable. Couldn't EA use something more reliable?

Rohannnn · 01-06-2008, 09:39 PM

They were using Safedisc (Macrovision owned) previously, which seemed to be more popular and more reliable. But I don't think there was ever an official explanation for why they switched. Possibly SecuROM charge a lower license fee..?

justiD · 01-06-2008, 09:50 PM

It`s too complicated for me. I just want to play my Sims again.

B53n3 · 02-06-2008, 09:27 AM

and i was thinking of getting FT. Maybe i will wait a little while till it all works and i dont have the chance of my PC going "cough cough blurgh and die on me"

limabifrost · 02-06-2008, 01:46 PM

Quote:

Originally Posted by justiD

It`s too complicated for me. I just want to play my Sims again.

I know, i'm starting to twitch with withdrawal symptoms from the game!

Adam Hornsby · 02-06-2008, 03:04 PM

surely this should be affecting everyone, we all have cd burning software on our computers with the version integrated into Windows itself?

why is that not causing a problem then?

justiD · 02-06-2008, 03:11 PM

I don`t want to reinstal all my games(EPs and stuff packs)again.I`ve just done this 5 months ago,when I bought new computer.I lost all my families then.Before last Saturday everything was all right,and then after install new patch,I get this message about conflict with emulation software.So what should I do now?Please,help

cveezee · 02-06-2008, 04:31 PM

To temporarily fix this guys, I've simply(ish) uninstalled and reinstalled Freetime, thus resetting it to unpatched status.

Before you do this, go to C: > Documents and Settings > USER NAME HERE > My Documents > EA Games and make a copy of the Sims 2 Folder directly to your desktop.

Then, uninstall the expansion, reinstall, run the game once and bung the Sims 2 Folder on your desktop back into where you found it, overwriting the newly created one.

Hope that helps.

ipodgeenie · 03-06-2008, 06:16 PM

Quote:

Originally Posted by Adam Hornsby

surely this should be affecting everyone, we all have cd burning software on our computers with the version integrated into Windows itself?

why is that not causing a problem then?

Yeah that's a point, if it's affecting me with none of this software on my computer, then surely it should be affecting everyone who updates because it will detect the software whether you have it installed or not, and most of us are running Windows. What gives?

30-05-2008, 08:01 PM	#1 (permalink)
ipodgeenie Rookie Join Date: Apr 2005 Location: Huddersfield, West Yorkshire Posts: 123	Conflict with Emulation Software detected I just installed the new Free Time patch and when I go to start the game, I get that message and I can't play the game. What is wrong and what should I do? Thanks!

30-05-2008, 08:42 PM	#6 (permalink)
EAUK_Aurora Community Representative Join Date: Aug 2006 Location: UK Gender: Female Posts: 55,517 Blog Entries: 257	I am so sorry that you guys are experiencing problems with the patch I have just got off the telephone with EA Support and they have requested that you send them your analysis files so that they can look into this further. Here is the link for EA Support. __________________ Aurora Community Representative Electronic Arts View past Signature Showcase entries Currently playing The Sims 3 and Brutal Legend Looking forward to The Sims 3 World Adventures

31-05-2008, 01:37 AM	#8 (permalink)
lorkei28 Hi, I'm New! Join Date: Jun 2006 Posts: 1	conflicts with emulation software I have had the same problem with this patch for Free Time, I tried a system restore as a last resort before having to re-install the flaming lot again!!! Arghhhh!!! And it worked YEAH!!! for me, I am using Vista Home Premium. I hope this works for you guys too, untill EA Games can get it right ..lol. Good Luck

01-06-2008, 05:41 PM	#10 (permalink)
limabifrost Forum Moderator Join Date: Dec 2007 Location: Dorset Age: 22 Gender: Female Posts: 4,522	I have this problem too- no message but the game refuses to load. I click the 'play' button and then nothing happens- my PC just freezes! I have no emulation software either.. __________________ Limabifrost Forum Moderator Feel free to call me Emma Forum Rules

01-06-2008, 07:28 PM	#14 (permalink)
justiD Rookie Join Date: Jun 2008 Location: Hertfordshire Age: 36 Posts: 12	I get that massage too:Conflict with Emulation Software detected. __________________

30-05-2008, 08:10 PM	#2 (permalink)
Kriusic Rookie Join Date: May 2008 Location: Vancouver, BC Posts: 121	Do you have emulation software running, such as CloneCD, Alcohol 120% or Daemon Tools? I had this problem when the sims 2 first came out. Sometimes its not even enough for them to be closed!

30-05-2008, 08:16 PM	#3 (permalink)
ipodgeenie Rookie Join Date: Apr 2005 Location: Huddersfield, West Yorkshire Posts: 123	No I have none of those programs running. I don't even know what emulation software is. I only played the game yesterday and it worked fine, infact it's worked fine ever since I got my new computer in January. I installed a new patch today, so I'm thinking it could be an issue with that?

30-05-2008, 08:28 PM	#4 (permalink)
Kriusic Rookie Join Date: May 2008 Location: Vancouver, BC Posts: 121	Oh ok. Well, seems like that is the problem.However im not sure sorry! If your sure you havent got any of those programs (including Nero, which can have its own emulation software) then i think this might be a support issue!

30-05-2008, 08:30 PM	#5 (permalink)
ipodgeenie Rookie Join Date: Apr 2005 Location: Huddersfield, West Yorkshire Posts: 123	Yeah I think I will contact support about this because it's really frustrating. I just got to my 10th generation yesterday and I want to play on it! Thanks for trying to help though, I appreciate it

30-05-2008, 09:02 PM	#7 (permalink)
ipodgeenie Rookie Join Date: Apr 2005 Location: Huddersfield, West Yorkshire Posts: 123	Thanks, already done that, just now Hopefully they will figure out what's wrong and release another patch to patch the current patch :P It's so annoying! I haven't had this happen before ever!

01-06-2008, 05:00 PM	#9 (permalink)
ipodgeenie Rookie Join Date: Apr 2005 Location: Huddersfield, West Yorkshire Posts: 123	I keep contacting EA explaining the issue, and they aren't really providing me with any useful information. I ask them certain questions, and in their responses, they don't even mention my questions. They haven't resolved my issue yet, and all they do is point me in the direction of the support home page, which I find to be unhelpful too I want to play the sims!

01-06-2008, 06:10 PM	#11 (permalink)
ipodgeenie Rookie Join Date: Apr 2005 Location: Huddersfield, West Yorkshire Posts: 123	I hate SecuROM. It's so annoying. It's actually ironic because I was reading about all the problems with The Sims 2 and SecuROM and I thought I was lucky because I haven't experienced any issues with it, then I downloaded the new Free Time patch and now I have issues lol. Talk about irony... Why won't EA hurry up and fix the problem?

01-06-2008, 06:45 PM	#12 (permalink)
Rohannnn Forum Junkie Join Date: Sep 2007 Location: Surrey UK Posts: 4,003	Do you have any CD/DVD burning software installed at all? From what I've just read, it looks like the patch updates FreeTime's version of SecuROM to a newer one (the latest?) which seems to have this emulation detection problem.

01-06-2008, 07:12 PM	#13 (permalink)
ipodgeenie Rookie Join Date: Apr 2005 Location: Huddersfield, West Yorkshire Posts: 123	I have no emulation software AT ALL on my computer, I played the sims 2 the day before i got the new patch and it had all the same sofwarre on as it does now.

01-06-2008, 08:37 PM	#15 (permalink)
limabifrost Forum Moderator Join Date: Dec 2007 Location: Dorset Age: 22 Gender: Female Posts: 4,522	Is anyone else's computer BSODing? Mine keeps doing that after a while of trying to load the game.. __________________ Limabifrost Forum Moderator Feel free to call me Emma Forum Rules

01-06-2008, 09:05 PM	#17 (permalink)
ipodgeenie Rookie Join Date: Apr 2005 Location: Huddersfield, West Yorkshire Posts: 123	Why is SecuROM such an awful copy protection program? It is seriously unstable. Couldn't EA use something more reliable?

01-06-2008, 09:39 PM	#18 (permalink)
Rohannnn Forum Junkie Join Date: Sep 2007 Location: Surrey UK Posts: 4,003	They were using Safedisc (Macrovision owned) previously, which seemed to be more popular and more reliable. But I don't think there was ever an official explanation for why they switched. Possibly SecuROM charge a lower license fee..?

01-06-2008, 09:50 PM	#19 (permalink)
justiD Rookie Join Date: Jun 2008 Location: Hertfordshire Age: 36 Posts: 12	It`s too complicated for me. I just want to play my Sims again. __________________

02-06-2008, 09:27 AM	#20 (permalink)
B53n3 Pinky & The Brain Expert Join Date: Jan 2007 Location: In my garage working on a time machine to take me back to the 70s or 80s. Age: 18 Gender: Male Posts: 15,123	and i was thinking of getting FT. Maybe i will wait a little while till it all works and i dont have the chance of my PC going "cough cough blurgh and die on me" __________________ The Resident Agony (aunt) Uncle require someone to listen to you or a bit of advice? just drop me a PM day or night

02-06-2008, 03:04 PM	#22 (permalink)
Adam Hornsby Rookie Join Date: Jan 2008 Location: North Yorkshire Age: 19 Gender: Male Posts: 305	surely this should be affecting everyone, we all have cd burning software on our computers with the version integrated into Windows itself? why is that not causing a problem then?

02-06-2008, 03:11 PM	#23 (permalink)
justiD Rookie Join Date: Jun 2008 Location: Hertfordshire Age: 36 Posts: 12	I don`t want to reinstal all my games(EPs and stuff packs)again.I`ve just done this 5 months ago,when I bought new computer.I lost all my families then.Before last Saturday everything was all right,and then after install new patch,I get this message about conflict with emulation software.So what should I do now?Please,help __________________

02-06-2008, 04:31 PM	#24 (permalink)
cveezee Rookie Join Date: Jan 2005 Posts: 74	Temp fix... To temporarily fix this guys, I've simply(ish) uninstalled and reinstalled Freetime, thus resetting it to unpatched status. Before you do this, go to C: > Documents and Settings > USER NAME HERE > My Documents > EA Games and make a copy of the Sims 2 Folder directly to your desktop. Then, uninstall the expansion, reinstall, run the game once and bung the Sims 2 Folder on your desktop back into where you found it, overwriting the newly created one. Hope that helps.