ELECTRONIC ARTS UK | EA Store™ | POGO UK | SUPPORT CENTRE
Electronic Arts UK Community  

Go Back   Electronic Arts UK Community > Popular Games > Need For Speed Series > Need For Speed: ProStreet

Reply
 
LinkBack Thread Tools
Old 17-08-2008, 04:21 PM   #1 (permalink)
Rookie
 
Join Date: Aug 2008
Posts: 2
Default help alias and account on homepage

Hello
i have this huge problem
i can't use anything on the website...
when i go to EA Need for Speed UnderCover it' redirects me to this
EA Games Need for Speed : Pro Street Page
and from there i can't nothing at all... just read about news
if i then manuelly write prostreet in the end EA Games Need for Speed ProStreet Page
i then get redirected to EA Need for Speed ProStreet
now if i press "My Nfs prostreet" it simpley just reload the page, like it i hitted F5 on the keybord or pressed reload
i then try to log in. all of a sudden it askes me countless times to select a Alias
now here's the deal i all of a sudden have 2 alias
a EA-ID and a EA Classicscreen name
well i know for a fact that's the classic is the one i made in the game
but no matter wich one i select, It' still just reload the page when i select "My Nfs proestreet"
and btw
OMG what a messy homepage for a game
needforspeed.com should be that's it and from there links to your account management and so on.
some one please help with this problem
or is there others that have the same problem ?
i have tried this on 3 diffrient computers now
and empty my cache and cookies
Firefox and explore
even reinstalled Firefow just to see

Last edited by xmagixx; 17-08-2008 at 04:24 PM..
xmagixx is offline   Reply With Quote
Old 17-08-2008, 08:46 PM   #2 (permalink)
Rookie
 
Join Date: Jun 2008
Posts: 47
Default

Hey
Try posting your question in here: EA Forums: Need for Speed: Pro Street

Here are some great people with awesome skills that surely can help you with your problem.
Grnkjr2 is offline   Reply With Quote
Old 18-08-2008, 06:07 AM   #3 (permalink)
Retired Staff
 
Join Date: Sep 2007
Location: United Kingdom
Posts: 2,802
Blog Entries: 12
Default

For Technical Support, please visit the Support Centre and seek help and advice from one of the Support Team members. You can contact thgem via the Contact Us tab from the Support Centre.

Please, let us know how you get on and, if they resolve the problem for you, let us know how!

Phenom
EAUK_Phenom is offline   Reply With Quote
Old 18-08-2008, 07:31 AM   #4 (permalink)
Rookie
 
Join Date: Aug 2008
Posts: 2
Default Help from support

posting followups from the support
and it's still ongoing


i can't submit blueprints from your homepage... the function is gray
i linked my account to my game id
i'm showing a picture of what i try to send
and i can't login at that "pop-up" but on the html page i'm on i am loged
in
and where does the pictures i uplad and profile of my cars go to ?

Quote:
I will be looking forward for your response and we appreciate your
cooperation in this matter.

And If you are having difficulties logging in, it is commonly just the way
that the internet browser is set up that is causing the conflicts. You may
want to run Microsoft's Internet Explorer first and see if this helps. If
that fails, there are some browser troubleshooting steps you can try
below.

Empty your cache
(http://ea.custhelp.com/cgi-bin/ea.cfg/php/enduser/cci/ea/clear_cache.php)
to prevent file conflicts within the program.

Empty the Temp folder
(http://ea.custhelp.com/cgi-bin/ea.cfg/php/enduser/cci/ea/clear_temp.php)
to
prevent file conflicts on the system.

You may want to disable temporarily any other security programs you may
have
running. If you need assistance configuring your security programs, please
contact the manufacturer for more information.

Should you require further assistance about this or any Electronic Arts
games in the future, please visit our website and review our extensive
Self
Help knowledgebase (http://support.ea.com).
Update

i can't use anything on the website...
when i go to EA Need for Speed UnderCover it' redirects me to this
EA Games Need for Speed : Pro Street Page
and from there i can't nothing at all... just read about news
if i then manuelly write prostreet in the end www.ea. com/nfs/prostreet
i then get redirected to www.ea. com/prostreet
now if i press "My Nfs prostreet" it simpley just reload the page, like it i
hitted F5 on the keybord or pressed reload
i then try to log in. all of a sudden it askes me countless times to select
a Alias
now here's the deal i all of a sudden have 2 alias
a EA-ID and a EA Classicscreen name
well i know for a fact that's the classic is the one i made in the game
but no matter wich one i select, It' still just reload the page when i
select "My Nfs proestreet"
and btw
OMG what a messy homepage for a game
needforspeed.com should be that's it and from there links to your account
management and so on.
some one please help with this problem
or is there others that have the same problem ?
i have tried this on 3 diffrient computers now
and empty my cache and cookies
Firefox and explore
even reinstalled Firefow just to see if that was the problem also
tried on a macintosh aswell

i noticed that the danish version of the homepage i'm useing dont have the
function ??
the grafic is there but no linking
if i go to the English version UK there is a little more
and if i use the USA / Canada version i can then do it all ...
but still can't send blueprints to my account sadly...
also my screenshots i have uploaded are all weird. the miniture / thumbnails
er showing but
when clicking on one of them the " big" picture is of another car

Quote:
Thank you for contacting us here at Electronic Arts Technical Support. I'm
sorry that you’re having difficulties with Need For Speed: ProStreet.

- Have you tried using other browsers such as FireFox or Opera?

Make sure that you have closed any programs or tasks running in the
background as sometimes one of the programs can conflict with the game.
Background applications such as anti-virus programs are often the cause of
conflicts.

· Hold down the Ctrl, Alt, and Delete keys at the same time
· Click the "Processes" tab.
· Click on the gray bar in the middle column that says User Name to sort by
user name.
· Do NOT select anything for SYSTEM, LOCAL SERVICE, or NETWORK SERVICE.
· Click on anything besides EXPLORER and TASKMGR for this User Name or
other user names.
· Click on END PROCESS
· Repeat these steps until only explorer.exe and taskmgr.exe are open for
this user profile.

Don't worry that you are permanently changing your system configuration;
these applications will return when you restart your system.
If you receive a warning for any of these, don't worry it is a standard
warning message and is expected. Please click "yes" and continue.

You may also try other steps from the link below:

Answer Title: Adjusting your Internet Security Settings
Answer Link:
ANSWER

Should you require further assistance about this or any Electronic Arts
games in the future, please visit our website and review our extensive Self
Help knowledgebase (http://support.ea.com).
xmagixx is offline   Reply With Quote
Reply

Bookmarks

Tags
account, alias, problem, webpage

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



Hosted by Multiplay

© 2008 Electronic Arts Inc. All Rights Reserved | Privacy Policy - UPDATED | Terms of Service | Pegi Info

Electronic Arts Limited, Onslow House, Onslow Street, Guildford, Surrey, GU1 4TN United Kingdom
Registered in England and Wales; Registered Number: 2057591


EA - Top