This treatment is terrible

lmimmfn · 20-06-2008, 03:40 AM

Honestly and with all sincerity EA guys, this is really too far:
Mass Effect Community - My Experience With DRM - Help!

All topics on the Bioware forum related to DRM issues get locked and users get told to post in Off Topic instead. Now dont get me wrong, yes i have my own annoyances with the DRM, but the handling of this poor guys issues is disgraceful

I help out a lot of guys with different hardware issues on various forums on a regular basis, so i know noobs from pros, but really i feel sorry for the guy, simply because he's banished with his issue to a forum that has nothing to do with Mass Effect.

Couldnt you guys at least pressure the Bioware guys to tell them to contact tech support( with info included ) in their Lockdown post. That is an absolute tragedy for someone who is genuinely seeking help. Thats no way to handle customers

You dont have to post here, just help the guy out

Braidedheadman · 20-06-2008, 05:20 AM

And yet, somehow, that doesn't surprise me, given all the bad publicity they had before the realse. Now that all our worst fears are realized, it only makes sense that they'd want to keep it "hush-hush". I am SO glad I didn't hop on this particular bandwagon. Epic fail at getting my money.

GG EA.

Markt75 · 23-06-2008, 02:08 PM

This is the reason I am now boycotting all EA games. That means no Spore for me, which I am very, very sad about, but it has to be done.

Basically EA is single Handedly killing PC gaming. Sure they will blame it on the Pirates but we all know that is a complete cop out. I have not once seen anyone from EA deny that this is all a big effort to kill off the second hand games market as well as a money making scam due to the people who will have to phone overseas phone lines, or who will naively just go out and repurchase the game.

That poor guy had to wait days and days just to play a single player game, if EA had any ounce of care about their customers they would have sorted it out for him sooner. They would also introduce freephone automated 24x7 phone lines (like Microsoft do for activating their software) if they insist on limiting activations, or even better, they would remove limited activation completely.

Look what it did to Mass Effect, this should be a no1 game on the PC, instead it is floating around at the bottom of the games charts in most stores, I can't see any other reason for this other than more and more people are becoming wise to these kinds of DRM schemes and are just not buying the games.

I personally think EA would be happy to see the end of PC gaming, they would probably prefer us all to move over to consoles anyway.

I've also just heard a nasty rumour that EA is publishing Warhammer online, I need to check this out because then I'd have to cancel my collectors edition preorder

20-06-2008, 03:40 AM	#1 (permalink)
lmimmfn Forum Guru Join Date: Mar 2006 Location: Ireland Posts: 2,142	This treatment is terrible Honestly and with all sincerity EA guys, this is really too far: Mass Effect Community - My Experience With DRM - Help! All topics on the Bioware forum related to DRM issues get locked and users get told to post in Off Topic instead. Now dont get me wrong, yes i have my own annoyances with the DRM, but the handling of this poor guys issues is disgraceful I help out a lot of guys with different hardware issues on various forums on a regular basis, so i know noobs from pros, but really i feel sorry for the guy, simply because he's banished with his issue to a forum that has nothing to do with Mass Effect. Couldnt you guys at least pressure the Bioware guys to tell them to contact tech support( with info included ) in their Lockdown post. That is an absolute tragedy for someone who is genuinely seeking help. Thats no way to handle customers You dont have to post here, just help the guy out __________________ CPU: Motorolla 68030 with FPU Ram: 10 Meg Harddrive : 160Meg IDE GPU: AGA with Fatter Agnus Soundcard: Paula OS: Workbench 3.1 Best Gamer Ever: Turrican 2 3DMark06 Score: ~13000 Last edited by lmimmfn; 20-06-2008 at 03:44 AM.

20-06-2008, 05:20 AM	#2 (permalink)
Braidedheadman Forum Guru Join Date: Feb 2006 Posts: 1,920	And yet, somehow, that doesn't surprise me, given all the bad publicity they had before the realse. Now that all our worst fears are realized, it only makes sense that they'd want to keep it "hush-hush". I am SO glad I didn't hop on this particular bandwagon. Epic fail at getting my money. GG EA. __________________

23-06-2008, 02:08 PM	#3 (permalink)
Markt75 Rookie Join Date: Jun 2005 Posts: 52	This is the reason I am now boycotting all EA games. That means no Spore for me, which I am very, very sad about, but it has to be done. Basically EA is single Handedly killing PC gaming. Sure they will blame it on the Pirates but we all know that is a complete cop out. I have not once seen anyone from EA deny that this is all a big effort to kill off the second hand games market as well as a money making scam due to the people who will have to phone overseas phone lines, or who will naively just go out and repurchase the game. That poor guy had to wait days and days just to play a single player game, if EA had any ounce of care about their customers they would have sorted it out for him sooner. They would also introduce freephone automated 24x7 phone lines (like Microsoft do for activating their software) if they insist on limiting activations, or even better, they would remove limited activation completely. Look what it did to Mass Effect, this should be a no1 game on the PC, instead it is floating around at the bottom of the games charts in most stores, I can't see any other reason for this other than more and more people are becoming wise to these kinds of DRM schemes and are just not buying the games. I personally think EA would be happy to see the end of PC gaming, they would probably prefer us all to move over to consoles anyway. I've also just heard a nasty rumour that EA is publishing Warhammer online, I need to check this out because then I'd have to cancel my collectors edition preorder