Windows 7 Online Problem

CurryMan · 10-10-2009, 08:57 AM

So I emailed the EA Sport Customer Service
and to my surprise they actually replied within 3 hours, now they are giving me a response per day untill my problem is solved. Until now the Support has been telling me to use compatability mode and make exceptions in the firewall, all of which i have done. But now they are taking some action, this is the latest message i have received from them

Hi,

Thank you for writing to Electronic Arts customer support.

To assist you in correct manner I am forwarding your issue to next level of CSRs for further review. They will get back to you as soon as possible. We appreciate your time and patience in this matter.

Thank you,

Carol
EA Online Support

I have the same problem as many other people. Where on windows 7 i can access online, change the teams, formations, but when the blue loading bar comes up, when it gets to the end the game crashes. Well if anyone figures out this problem before EA find out, keep us all posted on this thread.

My First Thread

Rogerbasham7 · 10-10-2009, 09:01 AM

Dont hold your breath.
They are either patching the servers or making a monster 993 gigs patch to fix all fifas problems and graphics issues. By the time they have fifa 10 at a respectable level we will all be playing PES

CurryMan · 10-10-2009, 10:21 AM

Well I did pay good money for FIFA so I want my online...is that too much to ask from EA

freeriders89 · 10-10-2009, 10:26 AM

Quote:

Originally Posted by CurryMan

Well I did pay good money for FIFA so I want my online...is that too much to ask from EA

So if you buy a game you should read the system requirements before you buy it =) I am really not a big fan of FIFA10 and I think that it's not worth 50€ but you can't blame EA for your mistakes.

CurryMan · 11-10-2009, 02:33 AM

So far no reply buy EA...but im still hopeful

CurryMan · 11-10-2009, 02:34 AM

Quote:

Originally Posted by freeriders89

So if you buy a game you should read the system requirements before you buy it =) I am really not a big fan of FIFA10 and I think that it's not worth 50€ but you can't blame EA for your mistakes.

Well I bought the game for $80AUD which is around 40€, so its slightly cheaper in Australia

CurryMan · 11-10-2009, 09:34 AM

For some reason i can only paly online after ive played an offline game

Im going to try that again

CurryMan · 11-10-2009, 10:13 AM

I HAVE FOUND A SOLUTION FOR THOSE PEOPLE USING WINDOWS 7 THAT CANT PLAY ANY GAMES
What you do, first go to kick off, start any random game, play for 2 seconds then quit. Go onto online and try and play a game, and it works, 100% of the time (2out of 2 for me so far). But just had a little problem with my stats. But im just assuming there is a delay and it wont update for some time. I cant believe it, first match in, (wasnt expecting it to work) beat this guy 2-1 when i went down 1-0 in the 45th minute. XD

Im pretty sure my method works pretty well, but it will get annoying, EA WE WANT PATCH
I hope i helped

slavo1987 · 11-10-2009, 11:26 AM

Quote:

Originally Posted by CurryMan

What you do, first go to kick off, start any random game, play for 2 seconds then quit. Go onto online and try and play a game, and it works, 100%

I agree. It works

Thx man!

Nischal · 11-10-2009, 11:35 AM

terminated most of the processes.
played a kickoff game and exited
and still it doesn't work
WIN 7 IE 8

CurryMan · 11-10-2009, 11:38 AM

Quote:

Originally Posted by Nischal

terminated most of the processes.
played a kickoff game and exited
and still it doesn't work
WIN 7 IE 8

Sorry i cant help, but ill see what i can do

Well you can always try playing a bit longer into kick-off then exiting
I mean the first time i played 4 manager mode games before trying online and it worked, nearly fell out of my seat

When exactly does your game crash?

Nischal · 11-10-2009, 11:56 AM

after you advance through the custom team styles after the loading screen with hints n tips

lavrentis · 11-10-2009, 11:58 AM

Windows 7 is too new for the core 2004 engine

10-10-2009, 08:57 AM	#1 (permalink)
CurryMan Rookie Join Date: Oct 2009 Posts: 17	Windows 7 Online Problem So I emailed the EA Sport Customer Service and to my surprise they actually replied within 3 hours, now they are giving me a response per day untill my problem is solved. Until now the Support has been telling me to use compatability mode and make exceptions in the firewall, all of which i have done. But now they are taking some action, this is the latest message i have received from them Hi, Thank you for writing to Electronic Arts customer support. To assist you in correct manner I am forwarding your issue to next level of CSRs for further review. They will get back to you as soon as possible. We appreciate your time and patience in this matter. Thank you, Carol EA Online Support I have the same problem as many other people. Where on windows 7 i can access online, change the teams, formations, but when the blue loading bar comes up, when it gets to the end the game crashes. Well if anyone figures out this problem before EA find out, keep us all posted on this thread. My First Thread

10-10-2009, 09:01 AM	#2 (permalink)
Rogerbasham7 Rookie Join Date: Dec 2005 Age: 29 Posts: 55	Dont hold your breath. They are either patching the servers or making a monster 993 gigs patch to fix all fifas problems and graphics issues. By the time they have fifa 10 at a respectable level we will all be playing PES __________________ Here for the Fifa.

11-10-2009, 11:35 AM	#10 (permalink)
Nischal Rookie Join Date: Oct 2008 Posts: 370	terminated most of the processes. played a kickoff game and exited and still it doesn't work WIN 7 IE 8 __________________ TORRES & GERRARD = LFC LEGENDS You'll Never Walk Alone

11-10-2009, 11:56 AM	#12 (permalink)
Nischal Rookie Join Date: Oct 2008 Posts: 370	after you advance through the custom team styles after the loading screen with hints n tips __________________ TORRES & GERRARD = LFC LEGENDS You'll Never Walk Alone

10-10-2009, 10:21 AM	#3 (permalink)
CurryMan Rookie Join Date: Oct 2009 Posts: 17	Well I did pay good money for FIFA so I want my online...is that too much to ask from EA

11-10-2009, 02:33 AM	#5 (permalink)
CurryMan Rookie Join Date: Oct 2009 Posts: 17	So far no reply buy EA...but im still hopeful

11-10-2009, 09:34 AM	#7 (permalink)
CurryMan Rookie Join Date: Oct 2009 Posts: 17	For some reason i can only paly online after ive played an offline game Im going to try that again

11-10-2009, 10:13 AM	#8 (permalink)
CurryMan Rookie Join Date: Oct 2009 Posts: 17	I HAVE FOUND A SOLUTION FOR THOSE PEOPLE USING WINDOWS 7 THAT CANT PLAY ANY GAMES What you do, first go to kick off, start any random game, play for 2 seconds then quit. Go onto online and try and play a game, and it works, 100% of the time (2out of 2 for me so far). But just had a little problem with my stats. But im just assuming there is a delay and it wont update for some time. I cant believe it, first match in, (wasnt expecting it to work) beat this guy 2-1 when i went down 1-0 in the 45th minute. XD Im pretty sure my method works pretty well, but it will get annoying, EA WE WANT PATCH I hope i helped

11-10-2009, 11:58 AM	#13 (permalink)
lavrentis Rookie Join Date: Sep 2008 Location: England Posts: 220	Windows 7 is too new for the core 2004 engine