Just paid $100 for this game. Not next gen. Feel cheated.

[Kobrakai777]

I'm Australian, and this game retails for $100 over here. Seeing the price tag and looking at the misleading screenshots and wording on the back of the package, I automatically assumed it would be "next gen" after seeing the console versions of the game playing on the demo systems in the store. I mean, for what reason would I think any different? There was NO indication on the box stating ANYTHING about "this product is inferior to the console versions for the same price." Nothing.

I am SERIOUSLY ticked off and will never buy another EA sports product again. I used to be a diehard NBA Live fan. I now buy 2K Sports. Likewise, I used to be a diehard FIFA fan. You have now converted me to Konami.

Considering contacting the office of Consumer Fair Trading for misleading product placement.

Pathetic.

[Ignite]

It cost you $100

You can get it in NZ for around $62(AUD).

If you feel there's enough evidence against EA to take it to Consumer Fair Trading then you probably should.

[BLaZiNgSPEED]

Noway, you couldn't have bought this game for $100.
With $100 you could easily get yourself an Xbox 360 that would be much, much better than crappy FIFA 10 on PC.

[Kobrakai777]

Originally Posted by davidmmac

It cost you $100

You can get it in NZ for around $62(AUD).

If you feel there's enough evidence against EA to take it to Consumer Fair Trading then you probably should.

Yeah, hence why I thought it would be next gen, I mean I paid $100 for basically a 5-year old product? This was from EB Games too, which is basically the standard gauge of "Recommended Retail Price" worldwide.

This is the text directly from the Department of Fair Trading website, seems like they may have breached it in multiple ways

Conditions and warranties in consumer supply of goods
The Trade Practices Act and the Fair Trading Act stipulate specific conditions that are implied in a consumer agreement to supply goods.

The more important conditions implied are:

goods must be of merchantable quality;
goods must be fit for the purpose supplied;
goods must be as described or match the sample.
Merchantable quality means that the goods must be of reasonable quality considering their price and other relevant circumstances. If the goods have faults, this should be disclosed eg. they should be labelled as seconds or damaged stock.

Fit for the purpose supplied means that the goods must be reasonably suited for the purpose for which they were supplied. If a buyer has made a purpose known to the seller and relied on the sellers’ knowledge of the goods, then the goods must be suitable for that purpose. For example, if a buyer has indicated to the seller that he or she wants a juicer that juices hard vegetables as well as soft and the seller recommends a particular model, that model must juice hard vegetables.

Goods match the description or sample means that if the package displays a picture or describes the contents, then the contents must match the description or if you order from a sample, the goods must match the sample.

If the seller breaks any of these implied conditions and you have proof of purchase, you can usually return the goods and obtain a refund. If the seller refuses to accept the return of the goods, seek help from your nearest Fair Trading Centre.

The most important shopping tip is to shop around! Have a good look and compare the quality and prices. It is likely that if you take your time and avoid impulse shopping, you will end up buying exactly what you want and need, at a price you can afford.

hings a retailer must not do
It is illegal for a trader to:

mislead or deceive the customer;
make false or misleading claims about goods or services;
pass off used goods as new;
advertise products with false endorsements;
claim any other benefits the products simply do not have.

[BLaZiNgSPEED]

You've got to be kidding us, comeon, show us your receipt!!
I really can't believe 100$ can be spent for this unless you've been purely robbed by a salesman...

[builfoun]

Made an account just for this. I too am from Australia OP, and after playing the demo, I literally laughed at the price. Surely they are relying on misleading the public to sell their product? Would anyone in their right mind pay that much for the game on PC? Not to mention the fact that you can buy pes 2010 on PC (which is next gen) for 70$, 60$ with pre-order. I don't even want pes 2010 though, I'll buy it because I want a football game to play, but I'd much rather play fifa 10 nextgen. By creating such a lalalalaty product, they're literally giving up the PC market to PES.

[BLaZiNgSPEED]

Originally Posted by builfoun

Made an account just for this. I too am from Australia OP, and after playing the demo, I literally laughed at the price. Surely they are relying on misleading the public to sell their product? Would anyone in their right mind pay that much for the game on PC? Not to mention the fact that you can buy pes 2010 on PC (which is next gen) for 70$, 60$ with pre-order. I don't even want pes 2010 though, I'll buy it because I want a football game to play, but I'd much rather play fifa 10 nextgen. By creating such a lalalalaty product, they're literally giving up the PC market to PES.

Welcome to the forums.

And I totally agree with absolutely everything that you've just said!
Yes, I too wouldn't have been thinking of buying PES 2010 if I had a PS3.

But at least PES 2010 is a football game that is acceptable! FIFA 10 on PC isn't.
Btw, I wouldn't even buy Crysis for $100, if you asked me to, let a lone FIFA 10 on PC.

[Ignite]

Originally Posted by BLaZiNgSPEED

You've got to be kidding us, comeon, show us your receipt!!
I really can't believe 100$ can be spent for this unless you've been purely robbed by a salesman...

FIFA 10 >> PC Games >> EB Games Australia

[Ignite]

Originally Posted by Kobrakai777

This is the text directly from the Department of Fair Trading website, seems like they may have breached it in multiple ways

Yep, this paragraph shows it:

Goods match the description or sample means that if the package displays a picture or describes the contents, then the contents must match the description or if you order from a sample, the goods must match the sample.

[Kobrakai777]

Originally Posted by BLaZiNgSPEED

Welcome to the forums.

And I totally agree with absolutely everything that you've just said!
Yes, I too wouldn't have been thinking of buying PES 2010 if I had a PS3.

But at least PES 2010 is a football game that is acceptable! FIFA 10 on PC isn't.
Btw, I wouldn't even buy Crysis for $100, if you asked me to, let a lone FIFA 10 on PC.

Oh believe me, it's true:



And the price isn't even the thing that gets me. I have no problem paying 100 bucks for a quality product I am expecting to receive. What gets me is that THEY ADVERTISE THIS DIRECTLY ALONGSIDE THE XBOX360 AND PS3 VERSIONS, which is a BLATANT example of intentionally misleading advertising in order to squeeze sales out of those who haven't scoured the Internet for information prior to it.

I have NEVER been more annoyed about a product purchase ever, and am seriously considering starting an online support group for legal action.

[LRCTurbo]

Originally Posted by Kobrakai777

I'm Australian, and this game retails for $100 over here. Seeing the price tag and looking at the misleading screenshots and wording on the back of the package, I automatically assumed it would be "next gen" after seeing the console versions of the game playing on the demo systems in the store. I mean, for what reason would I think any different? There was NO indication on the box stating ANYTHING about "this product is inferior to the console versions for the same price." Nothing.

I am SERIOUSLY ticked off and will never buy another EA sports product again. I used to be a diehard NBA Live fan. I now buy 2K Sports. Likewise, I used to be a diehard FIFA fan. You have now converted me to Konami.

Considering contacting the office of Consumer Fair Trading for misleading product placement.

Pathetic.

So you played the console demo and are complaining about the PC version? Why would there be anything on the box about the console versions? How many other games have you seen where the PC version is compared to the console versions on the PC packaging?

There was a PC demo, why didn't you download it before you bought it? It states quite clearly on the Fifa10 website why the PC version doesn't use the next-gen engine, so how come you can find this forum to complain, but you can't use the EA website to find the required info before buying the game?

And for what reason would you think it would be different? How about the fact that the PC and consoles are different? Were the console versions of Far Cry 2 exactly the same as the PC? Did all the console owners complain that the console version was inferior to the PC version, or did they just accept the fact that different hardware = different content/quality. I mean, do you think the PS2 owners are thinking "damn, why doesn't this look like the 360 version?".

Consumer Fair Trading would quite rightly laugh this one out of the office. It's not EA's fault you didn't research the product well enough. It's like a PC owner with a 5 year old PC taking Crytek to court because Crysis didn't look like the videos on their PC. If you can prove that the PC version you paid for was different in quality to images and videos EA have released of the PC version, then you might have a case. If you are relying on a comparison with a different platform, then you frankly don't have a chance.

[Kobrakai777]

Originally Posted by LRCTurbo

So you played the console demo and are complaining about the PC version? Why would there be anything on the box about the console versions? How many other games have you seen where the PC version is compared to the console versions on the PC packaging?

There was a PC demo, why didn't you download it before you bought it? It states quite clearly on the Fifa10 website why the PC version doesn't use the next-gen engine, so how come you can find this forum to complain, but you can't use the EA website to find the required info before buying the game?

And for what reason would you think it would be different? How about the fact that the PC and consoles are different? Were the console versions of Far Cry 2 exactly the same as the PC? Did all the console owners complain that the console version was inferior to the PC version, or did they just accept the fact that different hardware = different content/quality. I mean, do you think the PS2 owners are thinking "damn, why doesn't this look like the 360 version?".

Consumer Fair Trading would quite rightly laugh this one out of the office. It's not EA's fault you didn't research the product well enough. It's like a PC owner with a 5 year old PC taking Crytek to court because Crysis didn't look like the videos on their PC. If you can prove that the PC version you paid for was different in quality to images and videos EA have released of the PC version, then you might have a case. If you are relying on a comparison with a different platform, then you frankly don't have a chance.

If I had a picture with me of the promotional stand/posters/flyers for FIFA 10 that are in all retail stores at the moment, I would post it. It CLEARLY shows the 3 packages for the PC/X360/PS3 versions of the game beside each other with a group of screenshots at the bottom, undifferentiated from each other.

Your argument about purchasing a product requiring a certain degree of "prior research" is laughable. If a can of softdrink gives you AIDS upon drinking it, and I buy one from a vending machine without conducting "prior research" through indirect channels not listed on the actual product, you don't think that is a breach of fair trading? It's an exaggeration, but it's the same thing. It's false advertising and there are numerous precedents for it.

[chemicalrubber]

Originally Posted by LRCTurbo

Consumer Fair Trading would quite rightly laugh this one out of the office. It's not EA's fault you didn't research the product well enough. It's like a PC owner with a 5 year old PC taking Crytek to court because Crysis didn't look like the videos on their PC. If you can prove that the PC version you paid for was different in quality to images and videos EA have released of the PC version, then you might have a case. If you are relying on a comparison with a different platform, then you frankly don't have a chance.

This is true. EA did not write or show false information, they just selectively chose information that they want you to know. If you are advertising a product, obviously you wouldn't show the flaws. Read the information on the box again, none of the information is false.

[qzan876]

its the exchange rate the makes its seems so expensive......how much is that is US.....

[builfoun]

Originally Posted by qzan876

its the exchange rate the makes its seems so expensive......how much is that is US.....

86$?

LRCTurbo -

I know what you're saying, but if everyone was thorough in investigating a product before they purchased it then we wouldn't need departments like fair trading would we.

[_3_4]

Originally Posted by Kobrakai777

I'm Australian, and this game retails for $100 over here.

Pathetic.

I am also an australian, and this is the first year since last 5 years that I did not buy FIFA PC.
I have bought FIFA 98 WC, 2000. 2002 wc, 2003. 2005. 2006, 2006 WC, 2007, 2008, 2009....

I wonder if you could bring it back to the store for a refunds. Based on the reasons you stated.

I remember reading somewhere about the Electronics Boutique which has a policy of refunds for returned games purchased within a certain dateline, no question asked or something.

[builfoun]

Originally Posted by _3_4

I wonder if you could bring it back to the store for a refunds. Based on the reasons you stated.

I remember reading somewhere about the Electronics Boutique which has a policy of refunds for returned games purchased within a certain dateline, no question asked or something.

Yeah, luckily EB games have a 7day refund policy.

On an unrelated note, googling 'fifa 10 PC review' yields this

PC Fifa 10 Review | Swift World

It's a great review, and its nice to know that the dissatisfaction with the game isn't limited to this forum. Faced with such negative publicity, EA will have to bring serious changes to fifa 11, right!?!

[BLaZiNgSPEED]

Originally Posted by Kobrakai777

Oh believe me, it's true:



And the price isn't even the thing that gets me. I have no problem paying 100 bucks for a quality product I am expecting to receive. What gets me is that THEY ADVERTISE THIS DIRECTLY ALONGSIDE THE XBOX360 AND PS3 VERSIONS, which is a BLATANT example of intentionally misleading advertising in order to squeeze sales out of those who haven't scoured the Internet for information prior to it.

I have NEVER been more annoyed about a product purchase ever, and am seriously considering starting an online support group for legal action.

Yes, I believe you and I am totally, totally shocked!

You know what? I wouldn't even buy FIFA 10 on PC for $5 and I mean it!!!
I am so disappointed this year from FIFA 10.
Its the first time in over 4 years in which I won't buy a FIFA title this year.

And I am also annoyed. I don't know how you feel, but it must be a horrible feeling.

I would've gone extremely angry if I was in your position. I would've went to the shop and ask them for a refund, if they didn't, I would cause a scandal. Because I think you have 100% right ot create a scandal in this kind of circumstance! Sadly with online stores you can't complain very easily, as it complicates situations.

You've been robbed with that price tag! Especially for a game that costs $100 which is a recyled game from year 2004, this is a crime what EA Sports have done.

I think legal action should be taken for this. This is a matter of court, in my honest opinion!

[Kobrakai777]

EA FIFA 2010 for PC is False Advertising | Facebook

[RamondoHernandez]

Is it normal for things to be so expensive in Australia? $100 is over £50, and here in the UK you can get it for £25. So in Australia you essentially paid double our RRP! If there's any way to get your money back then you should go for it.

[Kobrakai777]

Originally Posted by RamondoHernandez

Is it normal for things to be so expensive in Australia? $100 is over £50, and here in the UK you can get it for £25. So in Australia you essentially paid double our RRP! If there's any way to get your money back then you should go for it.

It's only "normal" to pay that much for the latest, highest quality games on latest generation platforms. This is one of the main reasons why I automatically expected next generation quality - it's the SAME price as the X360 and PS3 versions! The average new PC game will cost about $80 here; yeah expensive because of currency conversion, but fine if the product is actually worth it. $100 is nothing in the grand scheme of things - but a company making a profit by misleading people and providing substandard quality without repercussions certainly is.

[_3_4]

Originally Posted by builfoun

On an unrelated note, googling 'fifa 10 PC review' yields this

PC Fifa 10 Review | Swift World

The review was spot-on though!

This year, they didn’t promise to do anything and they were successful in doing so. Fifa 10 = Fifa 09. Yes fanboys, that is the sad truth. This year’s version is simply Fifa 09 with the squad updates.

Don’t try to lie with your fancy 360 movement nonsense and other lalalala. None of that is implemented. All you guys did was merely editing some of the animations of the players and so on. That is all you guys did. The gameplay is still similar to that of Fifa 09 or should I say Fifa 08? If you guys decided to give up on the PC, why not give up altogether rather than cheating gamers of their money?

There is nothing more to add. Constructive review or not doesn’t matter. This probably sounds more like a rant rather than a review but who cares. They do not put the effort why should I?

[Ignite]

On the EA Store in NZ they have screen shots from the console version on the PC page . I posted something about it a few days ago in a thread to adroit but I don't think he read it. Might be time to PM him...

Screen shot of the false advertising:

[PinkBluePanda]

yep, I can confirm it's AU$100, absolute ripoff for the quality of the game

[Kobrakai777]

Heading to EBGames now with my receipt in hand, first time i've ever returned a game, even if they give me store credit, i'll be happy.

Thanks EA Sports.