Black Screen Problem

davichc · 11-08-2009, 11:12 AM

Guys

I am going crazy here, I downloaded this game from Direct2Drive, installed etc. When I launch the game I get the sound but no pictures, just black screen. I have updated all drivers, including video, sound & mobo, I have no firewall in operation, I have no gamepad or joystick installed.

I have tried this on both Win XP SP3 and Win 7 RC (even in compatibility mode) and it is exactly the same on both Os.

I am so mad, I have been trying now since Saturday to get this damn game to run, I never have a problem with any other game. Someone please help.

Sonners1990 · 25-09-2009, 05:58 PM

I've had the exact same problem, and its really starting to lalalala me off!! I really hope someone knows how to sort it as i have a feeling D2D don't do refunds.

Boldtaar1 · 02-11-2009, 08:34 PM

I have the same problem but posted my problem at No video, only sound when launching Dead Space - Dead Space Technical Help - Dead Space: EA Forums

Why 2 Dead space forums?

I also email EA support, advise you all to do the same to put some pressure on EA for a patch for the game.

HalloweenJack4 · 04-11-2009, 12:11 AM

hi.

i had that too. it was my firewall stopping DS accessing the net. it was zonealarm. i first changed it to game mode which worked then allowed access for the DS client which was safer.

Boldtaar1 · 04-11-2009, 01:21 PM

I only use a MS Windows firewall and Dead Space is allowed internet access.
But I also have a D-Link DIR-655 router, but forwarding ports on my router should only be necessary if game needs to run as a server.

dreadnought22 · 05-11-2009, 02:31 PM

good idea boldtaar i too get black screen then locks up my computer

had this for ages only if i put on low shader does it not happen kinda frustrating tbh

ill be emailing ea support

hopefully if enough people email at least get there attention
this game needs patching and of course i know they have no thoughts on patching it but cmon u cant be serious

it needs patching pretty pls ea give it some thought ur get brownie points

11-08-2009, 11:12 AM	#1 (permalink)
davichc Rookie Join Date: Aug 2009 Posts: 2	Black Screen Problem Guys I am going crazy here, I downloaded this game from Direct2Drive, installed etc. When I launch the game I get the sound but no pictures, just black screen. I have updated all drivers, including video, sound & mobo, I have no firewall in operation, I have no gamepad or joystick installed. I have tried this on both Win XP SP3 and Win 7 RC (even in compatibility mode) and it is exactly the same on both Os. I am so mad, I have been trying now since Saturday to get this damn game to run, I never have a problem with any other game. Someone please help.

25-09-2009, 05:58 PM	#2 (permalink)
Sonners1990 Hi, I'm New! Join Date: Sep 2009 Posts: 1	D2d suck balls I've had the exact same problem, and its really starting to lalalala me off!! I really hope someone knows how to sort it as i have a feeling D2D don't do refunds.

02-11-2009, 08:34 PM	#3 (permalink)
Boldtaar1 Rookie Join Date: Nov 2009 Posts: 2	I have the same problem but posted my problem at No video, only sound when launching Dead Space - Dead Space Technical Help - Dead Space: EA Forums Why 2 Dead space forums? I also email EA support, advise you all to do the same to put some pressure on EA for a patch for the game. Last edited by Boldtaar1; 02-11-2009 at 08:42 PM..

04-11-2009, 12:11 AM	#4 (permalink)
HalloweenJack4 Rookie Join Date: Nov 2009 Posts: 3	hi. i had that too. it was my firewall stopping DS accessing the net. it was zonealarm. i first changed it to game mode which worked then allowed access for the DS client which was safer.

04-11-2009, 01:21 PM	#5 (permalink)
Boldtaar1 Rookie Join Date: Nov 2009 Posts: 2	I only use a MS Windows firewall and Dead Space is allowed internet access. But I also have a D-Link DIR-655 router, but forwarding ports on my router should only be necessary if game needs to run as a server.

05-11-2009, 02:31 PM	#6 (permalink)
dreadnought22 Rookie Join Date: Oct 2009 Posts: 16	good idea boldtaar i too get black screen then locks up my computer had this for ages only if i put on low shader does it not happen kinda frustrating tbh ill be emailing ea support hopefully if enough people email at least get there attention this game needs patching and of course i know they have no thoughts on patching it but cmon u cant be serious it needs patching pretty pls ea give it some thought ur get brownie points