EADM Troubleshooting

Jamovich · 12-12-2007, 04:29 AM

Hi guys,

After going through hell with EA support a few weeks ago I was finally able to download Crysis.

But here we go again. About 2 weeks ago Crysis crashed on me, and I had to do a hard reset. After doing so, the Crysis game "disappeared" off my EADM download list, but I was still able to play the game through the cache files. Unfortunately I had to re-install windows vista (64) last night due to catastrophic data loss (don't ask), and (surprise) Crysis is not on my download list! What do I do? This is a fresh installation of EADM. My other software shows up on my list except for Crysis. I logged on to the EAstore and accessed my purxhase history, and Crysis is there with a link to download the product via EADM. When I click on that link the EADM asks me for a password to begin downloading, but nothing happens! Crysis does not re-appear in my games list!

Any help would be appreciated
Thanks!

DanCrutch · 12-07-2008, 07:13 PM

I had the same problem with EDAM to re-download your program simply log on to your account on EA click support. On the support homepage it should say veiw purchas history click on that and select the purchas number for that game. Then simply click begin download at the bottom of the page. Hope this helps.

BLaZiNgSPEED · 13-07-2008, 05:26 PM

Windows vista is troublesome

12-12-2007, 04:29 AM	#1 (permalink)
Jamovich Rookie Join Date: Nov 2007 Posts: 29	EADM Troubleshooting Hi guys, After going through hell with EA support a few weeks ago I was finally able to download Crysis. But here we go again. About 2 weeks ago Crysis crashed on me, and I had to do a hard reset. After doing so, the Crysis game "disappeared" off my EADM download list, but I was still able to play the game through the cache files. Unfortunately I had to re-install windows vista (64) last night due to catastrophic data loss (don't ask), and (surprise) Crysis is not on my download list! What do I do? This is a fresh installation of EADM. My other software shows up on my list except for Crysis. I logged on to the EAstore and accessed my purxhase history, and Crysis is there with a link to download the product via EADM. When I click on that link the EADM asks me for a password to begin downloading, but nothing happens! Crysis does not re-appear in my games list! Any help would be appreciated Thanks!

12-07-2008, 07:13 PM	#2 (permalink)
DanCrutch Hi, I'm New! Join Date: Jul 2008 Posts: 1	EDAM Trouble shooting I had the same problem with EDAM to re-download your program simply log on to your account on EA click support. On the support homepage it should say veiw purchas history click on that and select the purchas number for that game. Then simply click begin download at the bottom of the page. Hope this helps.

13-07-2008, 05:26 PM	#3 (permalink)
BLaZiNgSPEED Forum Guru Join Date: Feb 2008 Location: London, United Kingdom Age: 19 Posts: 1,888	Windows vista is troublesome __________________ Online record: 50 wins 8 Losses 5 Draws UKs number 1 ranked player from top country leaderboard!!