Kanes Wrath replacement?

ZonalFear · 21-08-2008, 01:31 PM

Just a general question....

My friend's 360 DVD drive has decided that Kanes Wrath looks and plays better with a big crack down the disk a couple of weeks after he bought it. Needless to say, it's unplayable now.

Microsoft offer a disk replacement programme where the customer can replace disks broken due to accidental damage, and I'm wondering if EA do a similar thing? I know the games cheap new as it is, but a pound saved is a pound earned, etc...

chickndipp · 21-08-2008, 02:23 PM

Defects in the DVD are covered under the 90 day warranty, out of that you can buy a replacement disk for a reduced price.

Check the warranty information in the game manual for more information, you'll probably need to contact customer support to arrange it.

ZonalFear · 21-08-2008, 03:27 PM

And is it covered even though the fault is on the 360 DVD Drive destroying it?

chickndipp · 21-08-2008, 05:59 PM

Dunno, I'm not intimate with EA's policies. As the disk wasn't faulty and the Xbox caused the damage I'd imagine if you want compensation from anyone you should be banging at Microsoft's door.

21-08-2008, 01:31 PM	#1 (permalink)
ZonalFear Rookie Join Date: Jul 2008 Location: Manchester, England Age: 23 Gender: Male Posts: 434	Kanes Wrath replacement? Just a general question.... My friend's 360 DVD drive has decided that Kanes Wrath looks and plays better with a big crack down the disk a couple of weeks after he bought it. Needless to say, it's unplayable now. Microsoft offer a disk replacement programme where the customer can replace disks broken due to accidental damage, and I'm wondering if EA do a similar thing? I know the games cheap new as it is, but a pound saved is a pound earned, etc... __________________

21-08-2008, 02:23 PM	#2 (permalink)
chickndipp C&C Moderator Join Date: Apr 2007 Location: Newcastle, UK Age: 21 Posts: 830	Defects in the DVD are covered under the 90 day warranty, out of that you can buy a replacement disk for a reduced price. Check the warranty information in the game manual for more information, you'll probably need to contact customer support to arrange it. __________________ Webmaster of - [CnCWorld] Webmaster of - [CNC Community]

21-08-2008, 03:27 PM	#3 (permalink)
ZonalFear Rookie Join Date: Jul 2008 Location: Manchester, England Age: 23 Gender: Male Posts: 434	And is it covered even though the fault is on the 360 DVD Drive destroying it? __________________

21-08-2008, 05:59 PM	#4 (permalink)
chickndipp C&C Moderator Join Date: Apr 2007 Location: Newcastle, UK Age: 21 Posts: 830	Dunno, I'm not intimate with EA's policies. As the disk wasn't faulty and the Xbox caused the damage I'd imagine if you want compensation from anyone you should be banging at Microsoft's door. __________________ Webmaster of - [CnCWorld] Webmaster of - [CNC Community] Last edited by chickndipp; 21-08-2008 at 06:07 PM..