Stolen cd-key?

KeksMan55 · 14-10-2009, 10:29 AM

Hey.
I've sent my question directly to EA, and on their forums, got no answer.
Hopefully someone will help me here.

The problem is that after many hours of getting account to work, it looks like it works now. I'm entering my nickname and password, and bang.

The cd key you are trying to use is already registered.

Now hit me, where the hell is it registered?
I've tried to log in with my existing avatars at my old email, no luck game does not recognise their logins. So I had to create new account inside burnout.
Both new accounts - KeksMan55 and Chappi55 won't work because the game tells me the cd key is already registered.

So, umm could someone help me? I'm not going to buy another copy of this game for doing nothing.

EAUK_Adroit · 14-10-2009, 11:09 AM

EA support will be able to assist you.

KeksMan55 · 14-10-2009, 01:40 PM

Well, I've sent them a question.
It has been 2 days and nothing.
Do you know anyway, if this problem can be solved, or do I have to buy another game ?

speedracer32 · 14-10-2009, 04:03 PM

this is another problem EA... terrible customer support

KeksMan55 · 14-10-2009, 04:10 PM

Well, 2 days of waiting. I hope that they'll help me in this week.

speedracer32 · 14-10-2009, 05:18 PM

probably wont though

KeksMan55 · 15-10-2009, 03:44 PM

Actually got a response. I'll tell you if my problem gets solved.

speedracer32 · 15-10-2009, 03:51 PM

wow they replied

jay0097 · 16-10-2009, 04:25 AM

yeh they do reply when the key codes are having problems
seen it happen before
and he got his sorted
so should be fixed by the time he post s next

speedracer32 · 16-10-2009, 07:28 AM

i like happy endings

KeksMan55 · 17-10-2009, 02:13 PM

Well, it's not a 100% happy ending :P
EA Customer support tracked my cd-key and realised that it is already registered to account. Not mine, so looks like the guy sold me a bum.
So, he's going to get me another cd-key or give me my cash back.

So to people that are going to buy burnout. You can get a funky cd-key even when you buy brand new game - people can open it, get the cd-key and wrap it in foil again. Like it was probably in my case.

Thanks again to EA Support.

speedracer32 · 17-10-2009, 08:48 PM

i hate sad endings

jay0097 · 19-10-2009, 05:51 AM

buy new and you should not have that problem

Chappi55 · 19-10-2009, 02:29 PM

I have bought new one.
Succesfully registered it at ea downloader profile ( adriank@polsat.net.pl)

Logging to multiplayer account on ( adriank@polsat.net.pl )
= this cd key is already registered somewhere else.
Hell yeah.

Chappi55 · 20-10-2009, 03:26 PM

Again 2 days of waiting.
The hell is going on, I have bought second Burnout paradise and it's registered somewhere else?
Screw this.

jay0097 · 21-10-2009, 06:10 AM

thats all well messed up dude

Chappi55 · 21-10-2009, 06:06 PM

The most funny thing is that I've succesfully tied the cd-key to my account via ea download manager. Yet, the game still thinks that it is being used somewhere else. Nice, this is 2x70zł = 140zł = 2 Burnouts.
Since the guy that sold me the burnout couldn't believe in the first cd-key failure I had to buy another one. To hell with this I won't get third.

Chappi55 · 22-10-2009, 10:23 AM

Not everything's lost, EA's Guys are still trying to help me.

I hope that this topic will help people with similiar problems, so sorry for multiple bumps and triple posts.

jay0097 · 23-10-2009, 10:49 AM

hey its all good
just hope you get it sorted out as its a great game
infact one of the best

KeksMan55 · 26-10-2009, 03:53 PM

The case is sorted out, Ea Support helped a lot!
See you in the multiplayer

jay0097 · 27-10-2009, 12:55 AM

wont see me ther bud
your on the pc
cant cross network the game which is a shame
hope you enjoy it as much as i do

speedracer32 · 27-10-2009, 02:09 PM

Quote:

Originally Posted by jay0097

hey its all good
just hope you get it sorted out as its a great game
infact one of the best

One of!!!!!!!! It's THE BEST

14-10-2009, 10:29 AM	#1 (permalink)
KeksMan55 Rookie Join Date: Oct 2009 Posts: 6	Stolen cd-key? Hey. I've sent my question directly to EA, and on their forums, got no answer. Hopefully someone will help me here. The problem is that after many hours of getting account to work, it looks like it works now. I'm entering my nickname and password, and bang. The cd key you are trying to use is already registered. Now hit me, where the hell is it registered? I've tried to log in with my existing avatars at my old email, no luck game does not recognise their logins. So I had to create new account inside burnout. Both new accounts - KeksMan55 and Chappi55 won't work because the game tells me the cd key is already registered. So, umm could someone help me? I'm not going to buy another copy of this game for doing nothing.

14-10-2009, 11:09 AM	#2 (permalink)
EAUK_Adroit Community Representative Join Date: Jun 2007 Location: UK Age: 22 Gender: Male Posts: 23,511	EA support will be able to assist you. __________________ Adroit Community Representative Electronic Arts Currently playing: FIFA 10 and Need For Speed: Shift Looking forward to: Left 4 Dead 2 PSN: EAUK_Adroit \|\| Gamertag: EAUK Adroit

14-10-2009, 04:03 PM	#4 (permalink)
speedracer32 Forum Regular Join Date: Sep 2009 Location: London Gender: Male Posts: 548	this is another problem EA... terrible customer support __________________

14-10-2009, 05:18 PM	#6 (permalink)
speedracer32 Forum Regular Join Date: Sep 2009 Location: London Gender: Male Posts: 548	probably wont though __________________

15-10-2009, 03:51 PM	#8 (permalink)
speedracer32 Forum Regular Join Date: Sep 2009 Location: London Gender: Male Posts: 548	wow they replied __________________

14-10-2009, 01:40 PM	#3 (permalink)
KeksMan55 Rookie Join Date: Oct 2009 Posts: 6	Well, I've sent them a question. It has been 2 days and nothing. Do you know anyway, if this problem can be solved, or do I have to buy another game ?

14-10-2009, 04:10 PM	#5 (permalink)
KeksMan55 Rookie Join Date: Oct 2009 Posts: 6	Well, 2 days of waiting. I hope that they'll help me in this week.

15-10-2009, 03:44 PM	#7 (permalink)
KeksMan55 Rookie Join Date: Oct 2009 Posts: 6	Actually got a response. I'll tell you if my problem gets solved.

16-10-2009, 04:25 AM	#9 (permalink)
jay0097 Forum Guru Join Date: Dec 2008 Location: where it's colder than siberia Age: 34 Gender: Male Posts: 2,159	yeh they do reply when the key codes are having problems seen it happen before and he got his sorted so should be fixed by the time he post s next __________________ we only live once thanks nutter

16-10-2009, 07:28 AM	#10 (permalink)
speedracer32 Forum Regular Join Date: Sep 2009 Location: London Gender: Male Posts: 548	i like happy endings __________________

17-10-2009, 02:13 PM	#11 (permalink)
KeksMan55 Rookie Join Date: Oct 2009 Posts: 6	Well, it's not a 100% happy ending :P EA Customer support tracked my cd-key and realised that it is already registered to account. Not mine, so looks like the guy sold me a bum. So, he's going to get me another cd-key or give me my cash back. So to people that are going to buy burnout. You can get a funky cd-key even when you buy brand new game - people can open it, get the cd-key and wrap it in foil again. Like it was probably in my case. Thanks again to EA Support.

17-10-2009, 08:48 PM	#12 (permalink)
speedracer32 Forum Regular Join Date: Sep 2009 Location: London Gender: Male Posts: 548	i hate sad endings __________________

19-10-2009, 05:51 AM	#13 (permalink)
jay0097 Forum Guru Join Date: Dec 2008 Location: where it's colder than siberia Age: 34 Gender: Male Posts: 2,159	buy new and you should not have that problem __________________ we only live once thanks nutter

19-10-2009, 02:29 PM	#14 (permalink)
Chappi55 Rookie Join Date: Oct 2009 Posts: 4	I have bought new one. Succesfully registered it at ea downloader profile ( adriank@polsat.net.pl) Logging to multiplayer account on ( adriank@polsat.net.pl ) = this cd key is already registered somewhere else. Hell yeah.

20-10-2009, 03:26 PM	#15 (permalink)
Chappi55 Rookie Join Date: Oct 2009 Posts: 4	Again 2 days of waiting. The hell is going on, I have bought second Burnout paradise and it's registered somewhere else? Screw this.

21-10-2009, 06:10 AM	#16 (permalink)
jay0097 Forum Guru Join Date: Dec 2008 Location: where it's colder than siberia Age: 34 Gender: Male Posts: 2,159	thats all well messed up dude __________________ we only live once thanks nutter

21-10-2009, 06:06 PM	#17 (permalink)
Chappi55 Rookie Join Date: Oct 2009 Posts: 4	The most funny thing is that I've succesfully tied the cd-key to my account via ea download manager. Yet, the game still thinks that it is being used somewhere else. Nice, this is 2x70zł = 140zł = 2 Burnouts. Since the guy that sold me the burnout couldn't believe in the first cd-key failure I had to buy another one. To hell with this I won't get third.

22-10-2009, 10:23 AM	#18 (permalink)
Chappi55 Rookie Join Date: Oct 2009 Posts: 4	Not everything's lost, EA's Guys are still trying to help me. I hope that this topic will help people with similiar problems, so sorry for multiple bumps and triple posts.

23-10-2009, 10:49 AM	#19 (permalink)
jay0097 Forum Guru Join Date: Dec 2008 Location: where it's colder than siberia Age: 34 Gender: Male Posts: 2,159	hey its all good just hope you get it sorted out as its a great game infact one of the best __________________ we only live once thanks nutter

26-10-2009, 03:53 PM	#20 (permalink)
KeksMan55 Rookie Join Date: Oct 2009 Posts: 6	The case is sorted out, Ea Support helped a lot! See you in the multiplayer

27-10-2009, 12:55 AM	#21 (permalink)
jay0097 Forum Guru Join Date: Dec 2008 Location: where it's colder than siberia Age: 34 Gender: Male Posts: 2,159	wont see me ther bud your on the pc cant cross network the game which is a shame hope you enjoy it as much as i do __________________ we only live once thanks nutter