Have the servers been down for three days?

Orthis · 14-06-2009, 01:45 PM

Hi folks,

I just bought BP for PC, and I've been unable to login since my purchase. I have examined my firewall, and it is logging successful connection attempts with the server, but I continually get the message that the servers are unavailable. The EA BP page (http://burnout.ea.com/community/prof...rthis&plat=360) says that the servers are down for maintenence. Is this the same thing that everyone is seeing? I ask, because I don't understand how the new DLC release date could've happened while the servers were down. I've also yet to hear anyone else complain about failure to login lately.

Is it just me?

Thanks,
Orthis

fightermaverick · 15-06-2009, 10:04 PM

talked to a friend in england and his is working but i need to get online and its been days since its been off in the US so ur not the only one but the thing is when will it be back on???? can someone pls tell me because i just bought cops and robbers and i wana use it! then again im using PS3 so my friend in england suggested that all the US servers (PC, 360, PS3) are down? it looks like it on the site but is it really? can someone tell me?

Orthis · 15-06-2009, 10:21 PM

Thank you very much for responding, Fightermaverick. It is good to know that I'm not the only one. I've contacted support but haven't heard anything yet. Maybe everyone is still on holiday from E3.

Cheers,
Orthis

fightermaverick · 15-06-2009, 10:24 PM

ok well if u hear anything PLEASE email me

jay0097 · 15-06-2009, 11:15 PM

bets thing for you guys to do is contact criterion about your issues as the servers are not down

fightermaverick · 16-06-2009, 01:24 AM

really?? are u in the US?

fightermaverick · 16-06-2009, 01:24 AM

and how would i contact criterion??? ive been trying for days

jay0097 · 16-06-2009, 02:05 AM

try contacting them on twitter or use ther mail bag account
criteriongames@mailbag.co.uk or even see if you can contact them through youtube
or even pm matt webster on this forum but he dont use this forum much

mgroot · 16-06-2009, 03:37 PM

Ehm, make that mailbag@criteriongames.com

jay0097 · 16-06-2009, 11:15 PM

oh ok thanks for that mgroot
i knew it was one of them .

Orthis · 18-06-2009, 12:22 PM

I've shot support request e-mails out to EA, criteriongames@mailbag.co.uk (haha), and mailbag@criteriongames.com. No joy yet, but I'll keep everyone posted.

Cheers,
Orthis

Orthis · 18-06-2009, 12:29 PM

I've shot support request e-mails out to EA, criteriongames@mailbag.co.uk (haha), and mailbag@criteriongames.com. No joy yet, but I'll keep everyone posted.

Cheers,
Orthis

Orthis · 25-06-2009, 08:00 AM

Since the first form-mail response I got from EA Support, I've heard nothing. It has been more than a week. Same for Criterion's Bugzilla and catch-all e-mail. There are other, similar, bugs on the Bugzilla site, and all of them appear similarly neglected. Is this typical? I really want to get online!

Cheers,
Orthis

jay0097 · 25-06-2009, 08:15 AM

hey man i dont think the servers are down it may have some thing to do with your specs on the pc or you operating system
look back in the tech area of the burnout forum in ea and look back as far as 4 months ago read through them (posts ) and you may find an answear you need .

Orthis · 30-06-2009, 02:38 PM

I'm happy to say that I've been given a solution by another member on the Bugzilla system. A fellow named Alejandro suggested that I disable my webcam, and strangely enough - it worked!

I just spent a few minutes burning around in the boost specials!

Awesomeness!

jay0097 · 01-07-2009, 10:07 AM

am sure that was posted here too a while back
like i say about four or five months ago
so i reckon you would have found it in this forum from when they brought out the pc version
as i recall some one posted that here too .
never mind gladd to hear you got it working

14-06-2009, 01:45 PM	#1 (permalink)
Orthis Rookie Join Date: Jun 2009 Posts: 6	Have the servers been down for three days? Hi folks, I just bought BP for PC, and I've been unable to login since my purchase. I have examined my firewall, and it is logging successful connection attempts with the server, but I continually get the message that the servers are unavailable. The EA BP page (http://burnout.ea.com/community/prof...rthis&plat=360) says that the servers are down for maintenence. Is this the same thing that everyone is seeing? I ask, because I don't understand how the new DLC release date could've happened while the servers were down. I've also yet to hear anyone else complain about failure to login lately. Is it just me? Thanks, Orthis

15-06-2009, 10:04 PM	#2 (permalink)
fightermaverick Rookie Join Date: Jun 2009 Posts: 4	I no! talked to a friend in england and his is working but i need to get online and its been days since its been off in the US so ur not the only one but the thing is when will it be back on???? can someone pls tell me because i just bought cops and robbers and i wana use it! then again im using PS3 so my friend in england suggested that all the US servers (PC, 360, PS3) are down? it looks like it on the site but is it really? can someone tell me? Last edited by fightermaverick; 15-06-2009 at 10:13 PM..

15-06-2009, 11:15 PM	#5 (permalink)
jay0097 Forum Guru Join Date: Dec 2008 Location: where it's colder than siberia Age: 34 Gender: Male Posts: 2,156	bets thing for you guys to do is contact criterion about your issues as the servers are not down __________________ we only live once thanks nutter

16-06-2009, 02:05 AM	#8 (permalink)
jay0097 Forum Guru Join Date: Dec 2008 Location: where it's colder than siberia Age: 34 Gender: Male Posts: 2,156	try contacting them on twitter or use ther mail bag account criteriongames@mailbag.co.uk or even see if you can contact them through youtube or even pm matt webster on this forum but he dont use this forum much __________________ we only live once thanks nutter

16-06-2009, 11:15 PM	#10 (permalink)
jay0097 Forum Guru Join Date: Dec 2008 Location: where it's colder than siberia Age: 34 Gender: Male Posts: 2,156	oh ok thanks for that mgroot i knew it was one of them . __________________ we only live once thanks nutter

15-06-2009, 10:21 PM	#3 (permalink)
Orthis Rookie Join Date: Jun 2009 Posts: 6	Thank you very much for responding, Fightermaverick. It is good to know that I'm not the only one. I've contacted support but haven't heard anything yet. Maybe everyone is still on holiday from E3. Cheers, Orthis

15-06-2009, 10:24 PM	#4 (permalink)
fightermaverick Rookie Join Date: Jun 2009 Posts: 4	ok well if u hear anything PLEASE email me

16-06-2009, 01:24 AM	#6 (permalink)
fightermaverick Rookie Join Date: Jun 2009 Posts: 4	really?? are u in the US?

16-06-2009, 01:24 AM	#7 (permalink)
fightermaverick Rookie Join Date: Jun 2009 Posts: 4	and how would i contact criterion??? ive been trying for days

16-06-2009, 03:37 PM	#9 (permalink)
mgroot Rookie Join Date: Dec 2008 Posts: 75	Ehm, make that mailbag@criteriongames.com

18-06-2009, 12:22 PM	#11 (permalink)
Orthis Rookie Join Date: Jun 2009 Posts: 6	I've shot support request e-mails out to EA, criteriongames@mailbag.co.uk (haha), and mailbag@criteriongames.com. No joy yet, but I'll keep everyone posted. Cheers, Orthis

18-06-2009, 12:29 PM	#12 (permalink)
Orthis Rookie Join Date: Jun 2009 Posts: 6	I've shot support request e-mails out to EA, criteriongames@mailbag.co.uk (haha), and mailbag@criteriongames.com. No joy yet, but I'll keep everyone posted. Cheers, Orthis

25-06-2009, 08:00 AM	#13 (permalink)
Orthis Rookie Join Date: Jun 2009 Posts: 6	Since the first form-mail response I got from EA Support, I've heard nothing. It has been more than a week. Same for Criterion's Bugzilla and catch-all e-mail. There are other, similar, bugs on the Bugzilla site, and all of them appear similarly neglected. Is this typical? I really want to get online! Cheers, Orthis

25-06-2009, 08:15 AM	#14 (permalink)
jay0097 Forum Guru Join Date: Dec 2008 Location: where it's colder than siberia Age: 34 Gender: Male Posts: 2,156	hey man i dont think the servers are down it may have some thing to do with your specs on the pc or you operating system look back in the tech area of the burnout forum in ea and look back as far as 4 months ago read through them (posts ) and you may find an answear you need . __________________ we only live once thanks nutter

30-06-2009, 02:38 PM	#15 (permalink)
Orthis Rookie Join Date: Jun 2009 Posts: 6	I'm happy to say that I've been given a solution by another member on the Bugzilla system. A fellow named Alejandro suggested that I disable my webcam, and strangely enough - it worked! I just spent a few minutes burning around in the boost specials! Awesomeness!

01-07-2009, 10:07 AM	#16 (permalink)
jay0097 Forum Guru Join Date: Dec 2008 Location: where it's colder than siberia Age: 34 Gender: Male Posts: 2,156	am sure that was posted here too a while back like i say about four or five months ago so i reckon you would have found it in this forum from when they brought out the pc version as i recall some one posted that here too . never mind gladd to hear you got it working __________________ we only live once thanks nutter