cant login with security layer

Swetim · 20-04-2009, 06:26 PM

ive reseted my layer 2-3 times and when i login, the box disapers and a half a second later it comes up again, and im mad

Fraggiwinks · 20-04-2009, 10:21 PM

The same exact thing is happening to me. Any ideas what's wrong?

FootFingers · 22-04-2009, 07:38 PM

I have the same problem. I've wasted 2 beta keys ebcause of this.

Hummel-o-War · 23-04-2009, 12:31 PM

This seem to have been some kind of an issue with the account and logins systems. A lot of beta-testers who set up a new account the last days were affected (especially those wo received their key recently)

Should be solved now

Quote:

2009/04/21 13:00 (GMT+1) - Update:
This issue should now be completely resolved. New Beta key activations should work and accounts that were unable to login should now work as well.
----

2009/04/21 09:23 (GMT+1) - Update:
The web devs tell me that they have managed to fix all current accounts and those should be able to log in now.
The issue will still exist for folks who will create a new Beta account from this moment on. They are looking into getting a permanent fix in place for this today.
---
Good morning, everyone.
We are aware that there is an issue for people logging on the Beta site, to do with an additional login window.
Our web devs are looking into this and I will be posting updates as information comes in.
Apologies for the temporary inconvenience.
Goodman

Source: 2009/04/21 09:00 (GMT+1) - Login issue on Beta site - Update | Battlefield Heroes - Free to Play, Cartoon Shooter

CptMorgans · 28-04-2009, 07:38 PM

Seriously loosing my mind with this tonight, all steps completed but I still cant log in past the 'security layer'. I've lost count of how many times I've reset it now. EA at there best as usual.

Hummel-o-War · 29-04-2009, 08:53 AM

what was happening, as you logged in? Maybe a short description might help ;-)

20-04-2009, 06:26 PM	#1 (permalink)
Swetim Rookie Join Date: Mar 2009 Posts: 5	cant login with security layer ive reseted my layer 2-3 times and when i login, the box disapers and a half a second later it comes up again, and im mad

29-04-2009, 08:53 AM	#6 (permalink)
Hummel-o-War Rookie Join Date: Oct 2008 Location: Germany Gender: Male Posts: 32	what was happening, as you logged in? Maybe a short description might help ;-) __________________ Christoph "Hummel-o-War" - EA BF Community Manager (Germany) www.ea-ct.de - EA Community Team (Germany) www.bf-news.de - official german BF Community Page, powered by EA

20-04-2009, 10:21 PM	#2 (permalink)
Fraggiwinks Hi, I'm New! Join Date: Apr 2009 Posts: 1	The same exact thing is happening to me. Any ideas what's wrong?

22-04-2009, 07:38 PM	#3 (permalink)
FootFingers Forum Junkie Join Date: Nov 2008 Location: In the Mountains. Age: 19 Gender: Female Posts: 3,869	I have the same problem. I've wasted 2 beta keys ebcause of this.

28-04-2009, 07:38 PM	#5 (permalink)
CptMorgans Hi, I'm New! Join Date: Apr 2009 Posts: 1	Seriously loosing my mind with this tonight, all steps completed but I still cant log in past the 'security layer'. I've lost count of how many times I've reset it now. EA at there best as usual.