I can't add a persona to my account

itsthepro · 13-06-2009, 08:10 PM

when i enter my gamer tag at https://profile.ea.com/myprofileAdd.do[/COLOR] it says:

Sorry, we can't find information about that Xbox LIVE Gamertag.
Before you can link your Xbox LIVE Gamertag to your EA Master Account, you need to log in to any online EA game with your Xbox or Xbox 360. Once that is done, check your email inbox at the address you used to sign up for your Xbox LIVE Gamertag for an email from us describing what you need to do to link up your accounts.
Keep in mind, this email may not appear immediately, so be patient. Note, you can always come back to this page to re-trigger the email in case you missed it.

what do i do
?

TheKl3an3r · 14-06-2009, 01:49 AM

Quote:

Originally Posted by itsthepro

when i enter my gamer tag at https://profile.ea.com/myprofileAdd.do[/COLOR] it says:

Sorry, we can't find information about that Xbox LIVE Gamertag.
Before you can link your Xbox LIVE Gamertag to your EA Master Account, you need to log in to any online EA game with your Xbox or Xbox 360. Once that is done, check your email inbox at the address you used to sign up for your Xbox LIVE Gamertag for an email from us describing what you need to do to link up your accounts.
Keep in mind, this email may not appear immediately, so be patient. Note, you can always come back to this page to re-trigger the email in case you missed it.

what do i do
?

Send EA Support Staff a ticket about it and they should handle it. Though I am 2 weeks in and they have not replied to my ticket about the same issue you are having.

PyroclasticJoe · 14-06-2009, 02:22 AM

Does the same with PS3 requests. Usual super duper EA level of support for their customers...

muss1210 · 14-06-2009, 11:25 AM

post here issy will sort

- Battlefield Bad Company Help - Battlefield Bad Company: EA Forums

cant someone sticky a thread to do with this

PyroclasticJoe · 15-06-2009, 01:59 AM

Will try thanks Muss.

SuperNewby · 15-06-2009, 12:09 PM

As the text says, check your xbox email address for the confirmation email from EA. If you don't get it, try triggering it again, but if that doesn't work, contact EA CS. They don't know you're having a problem unless you tell them.

13-06-2009, 08:10 PM	#1 (permalink)
itsthepro Hi, I'm New! Join Date: Jun 2009 Posts: 1	I can't add a persona to my account when i enter my gamer tag at https://profile.ea.com/myprofileAdd.do[/COLOR] it says: Sorry, we can't find information about that Xbox LIVE Gamertag. Before you can link your Xbox LIVE Gamertag to your EA Master Account, you need to log in to any online EA game with your Xbox or Xbox 360. Once that is done, check your email inbox at the address you used to sign up for your Xbox LIVE Gamertag for an email from us describing what you need to do to link up your accounts. Keep in mind, this email may not appear immediately, so be patient. Note, you can always come back to this page to re-trigger the email in case you missed it. what do i do ?

14-06-2009, 02:22 AM	#3 (permalink)
PyroclasticJoe Forum Guru Join Date: Dec 2008 Location: Ontario, Canada Gender: Male Posts: 1,480	Does the same with PS3 requests. Usual super duper EA level of support for their customers... __________________ Impi! wo 'nans' impi iyeza. Obani bengathinta amabhubesi?

14-06-2009, 11:25 AM	#4 (permalink)
muss1210 Forum Guru Join Date: Dec 2008 Location: barbie malibu island Posts: 1,452	post here issy will sort - Battlefield Bad Company Help - Battlefield Bad Company: EA Forums cant someone sticky a thread to do with this __________________ www.ilovebarbieclan.com GLITCH POLICE

15-06-2009, 01:59 AM	#5 (permalink)
PyroclasticJoe Forum Guru Join Date: Dec 2008 Location: Ontario, Canada Gender: Male Posts: 1,480	Will try thanks Muss. __________________ Impi! wo 'nans' impi iyeza. Obani bengathinta amabhubesi?

15-06-2009, 12:09 PM	#6 (permalink)
SuperNewby DICE Join Date: Feb 2009 Posts: 189	As the text says, check your xbox email address for the confirmation email from EA. If you don't get it, try triggering it again, but if that doesn't work, contact EA CS. They don't know you're having a problem unless you tell them. __________________ DICE - Battlefield 1943 - Bad Company 2