Help Guide for Router settings.

VectorRoll · 11-02-2009, 06:57 PM

This is a little short guide to try and help people try and fixed their connection issues with Games. This game in particular. There are pictures in the links but a few may have info edited out for security reasons.

First I would like to say that I decided to do this after I messed my connection up while getting my stand alone Blue Ray player’s firmware updated. The setting that I needed to use to setup the router caused my Bad Company game to not be able to connect to any game server. I was able to fix this right away after I remembered that I did mess around with the routers settings. While this was on my mind I decided to go ahead and make a little guide to try and help people with their connection issues. So I spent the past few days messing around with all the settings just to see if I could find different way to set things up and what effects they may have on the game.
So this is what I found out. (Note: That I did this for a Netgear router. It should be similar to other routers but may have different options. Until I get to my other houses I can not suggest what the other brands options may be called. I have Linksys and Belkin routers as well but both are in different houses in different states. So it may be some time before I can check them or add them into this guide. Until then others can take this as an example for the other brands and test them out if they wish. Hopefully it will help.)

First the best setting that I found was to just have the UPnP option turned off. Having it on; may cause issues if you do not set up the router right.

Summary:
Router = Default settings.
UPnP = Turn this off.
Try game.

I am going to start out with a wireless connection setup: (Note: After getting all the settings in the router set up. Go to the consoles internet connection settings and just run through the set up process again to make sure that what you did has the best chance of working. The reason being is that I found some settings that I did test would only work after doing this.)
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If you are using Wireless connection with the UPnP turned on.
First off you want to start by making sure that the (UPnP) is turned on. You can then just go to a setting called (Advanced Wireless Settings). In there you should see an option called (Wireless Card Access List). Here you want to click on the (Setup Access List). You will then be in the (Wireless Card Access List). You then want to turn on the (Access Control). Then hit (Apply) so that it sticks. Then you want to (Add a Device). So click (Add) which will bring you to the (Wireless Card Access Setup). The Device would be either the PS3 or Xbox 360. The name of the Device may be “- -“. You can rename it to PS3 , Xbox 360, or whatever you wish to call it is you wish. Or you can just leave it unnamed. It is up to you. Once you add the device you want to hit the (Apply) option to make it stick. You should then be able to get onto the game servers to play. Just make sure to run through the consoles internet connection setup again to make sure that it works right.

Summary:
UPnP = on
Wireless Card Access List = Turn Access Control On
Wireless Card Access List = Setup to Add the console to the list.
Make sure that all the changes are applied.
Run your connection settings in the console again after all this are done.

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This is some information that you may need for the following settings.

PSN

UDP Port: 3658 (peer to peer)
UDP Port: 6000 (VOIP)

XBL

UDP Ports: 88 & 3074
TCP Port: 3074

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If you are using a Wired connection with the UPnP turned on. I found that this requires a bit more patient than the Wireless as it can be a bit tricky at times.
First off you want to start by making sure that the (UPnP) is turned on. Then go to the (WAN Setup). In there you need to make sure that the (Default DMZ Server) is turned on and when doing this the IP Address should be set to the console. You can check to see what your IP is either from the console or under the (Attached Devices) section in the router settings. After this I did try to see if the game would play. It would not. So I then moved on the next option in the (WAN Setup). This would be the (Disable SPI Firewall). I checked it to turn it off. Now this does make your settings less secure but it does allowed the game to run. Just make sure to run through the consoles internet connection setup again to make sure that it works right.
Now that the game is running I tested its quality. It lagged and lagged hard on the above setting. So I had to then wanted to try and find a way to try a way to get it to not lag at all or at least as much. After all my testing and settings changes I found one that worked.
It is in the (QoS Setup). What I did here was to make sure that the (Turn Internet Access QoS On) was checked. This way it would utilize the (QoS Priority Rule List). Now I needed to make a rule for it. So I used the (Setup QoS Rule) option to make this rule which brings you to the (QoS - Priority Rules). When setting up the rule I decided to name this rule PSN BC. I will explain the reason for naming the rule that later down below. Now after naming it you need to select the Category which I use On-Line Gaming. For the Applications I selected Add a new Game as BC was not listed. I set my Priority on High. You can try whatever priority you wish but I just prefer it as high. Now you need to select the Connection Type which needs to be UDP for the PS3. It may be TCP for the 360 but I am not sure as I do not have a 360 handy to try it. The Starting Port should be set to 3658 and the Ending Port should be 10000. I took these numbers from the (UPnP Portmap Table). The reason being is be explained below with the reason for naming the rule as PSN BC. After this you want to click apply so that it sticks. The rule should now show up in the (QoS Priority Rule List). I would click (Apply) again in the list sections just for the heck of it. Again just make sure to run through the consoles internet connection setup again to make sure that it works right.

Summary:
UPnP = On
WAN Setup = Disable SPI Firewall
WAN Setup = Default DMZ Server On and set the IP Address to the console
QoS Setup = Turn QoS Internet Access On
QoS Priority Rules List = Setup a rule for the certain ports that are for the game. The ports can be found in the UPnP Port Table when the game is trying to connect.
Make sure that all the changes are applied.
Run your connection settings in the console again after all this are done.

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Now The reason for calling it PSN BC is that when you look at the (UPnP Portmap Table) while the game is running you see two devices connected to the PS3’s IP Address. The one with the UDP that has both the Int. and Ext. ports as 3658 is the actual connection for the PSN alone as that shows up when connected to the PSN. But when you go in further to try and connect to the game server itself you get the second one that has the Int. as 3658 and the Ext. as 10000 to show up. This one would be the BF BC game server to me. Who knows really though. It may just be the PSN VOIP; but as that UDP should be 6000. So I did not want to confuse anyone. So I just called it PSN BC.
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I hope that this helps people. If you wish you can take this little guide as an example for the XBox 360 and for the other router brands on what to try. Now this may not help everyone. But it is worth a try if you are having issues with you connection for this game.

If you have any feed back please post it. And if you have any other helpful tips then please post them so that we can try to improve on this guide a bit.
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Thanks to BioSoldier for bringing this up.

I thought that I might add this in to the main post.

There are some options in the router that will cause you to need to reset your modem. It should be said that if your internet goes down when doing something in the router that you should unplug your modem for a little bit to rest it to see if it comes back up. If it does not rest your routers settings back to default then reset the modem and router again.

For those that are not comfortable with router settings then I suggest that you do not try such things until you get more use to it. Maybe read up on it a bit until you think that you are ready.
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For those that may have the game working. Can you post your router brand and the settings that you use so that we can compare settings with others.
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Here are some links to more post in this thread with settings for other routers. I will update this as they come in from other members.

Post #22 by ChurchiJo about 3Com "OfficeConnect" ADSL 11G firewall routers.

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I found this site that may help people with setting up their router settings since their are many different types of routers out their.
http://www.portforward.com/
Once you select your router you want to skip the AD link and it will show you a list of games to choose from.

There is also a nice tool found on this site. It is the Port checker. You can download this tool and use it to check individual ports and see if they are open. I will show pics and explain how it works.

This is what the tool looks like:

It is very simple to use. You just enter the port number in the box, then select the protocol, and hit the Check Me.

But the thing that you need to know is that the IP address in which it is checking is for the computer that it is installed on. You can see that by looking in the upper right corner of it. I circled it in Red in the picture above.

When you forward your ports you need to make sure that the IP Address is set for the Console (XBox 360 or PS3) instead of the computer that you are using this tool on. This tool is basically being used to make sure that you set up the port forwarding right. Once you get it to say that the ports are open for that IP address you just change the IP Address in the Port Forwarding settings to the Consoles IP Address.

In this link here you can see how I set up my ports for my Belkin router. You can see that my first two for the VEOH site are set to the IP address of my computer which is displayed in the Red circle within the picture above. That is because I am opening those ports for my computer. The rest of the settings are for my PSN and BF games. Notice that the IP Address is (4). That is because it is the IP Address that my PS3 is using. My computer is using the (5th) Client.
To see what your Client number is your console you can check the DHCP Clients List within the router or look at the Internet settings info from within the Console. Your IP Address for the Console should be listed within those location.

*
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vossejongk · 11-02-2009, 09:22 PM

I did this a long time ago and it solved nothing for me...

In morning/afternoon I play fine
Evening/night pure hell >_>

perrynoid · 11-02-2009, 09:51 PM

Yeah, I did all that as well with no difference. my PS3 still sees my NAT as type 3. I usually have little or no lag. However, inspite of my super expensive gaming router, I still have problems occasionally. A geek I had hired said I was near the limit of my distance from the switching station. This apparently has a big affect on things. He suggested upgrading to the most expensive internet service and see if the added speed makes a difference.

vossejongk · 11-02-2009, 10:16 PM

Quote:

Originally Posted by perrynoid

Yeah, I did all that as well with no difference. my PS3 still sees my NAT as type 3. I usually have little or no lag. However, inspite of my super expensive gaming router, I still have problems occasionally. A geek I had hired said I was near the limit of my distance from the switching station. This apparently has a big affect on things. He suggested upgrading to the most expensive internet service and see if the added speed makes a difference.

Could pretty well be it, distance to the station where your line comes in is very important.. 50m or less is perfect.. above 1 km you really start to notice.. before we moved we were almost 2 km from the station.. we had broadband 800kB/s down 100 kB/s up.. in theory.. Real numbers were more like 200 kB/s down and 55 kB/s up

Now were only 30m away and we even exceed our speed limit sometimes..

So yeah it does makes a big difference.. you can try getting fiber.. distance shouldn't really matter then ^^ but its really expensive to get a fiber connection to your home if there isnt any yet.. (they have to break up the street ect)

Tsunme · 11-02-2009, 10:47 PM

i get can get into the game already and i can play XBL but for some reason wenever i play Battlefield: Bad Company, it is always lagging and glitching for these past few days.

Sunbear · 14-02-2009, 06:20 PM

Nice Guide VectorRoll 5/5.

Too bad i cant even connect to Psn =[.

glob_fett · 14-02-2009, 06:57 PM

my PSN don't lagg.

Sunbear · 14-02-2009, 07:03 PM

I heard theres problems in Souther Europe About the Limited Routers which dont allow you to change ports without Techinical Support.

Is this true or is this a fault?

It does not affect me in any way but i have like 2 friends who i really like squading with but end up getting disconnected because of their Limited Router.

BioSoldier · 16-02-2009, 10:38 PM

0/5
No offense Vector but when i did this my whole internet went down! I would really recommend not to do this.

VectorRoll · 17-02-2009, 05:26 AM

Thanks for bringing that up.

I will go ahead and add this to the main post.

Their are some options in the router that will cause you to need to reset your modem. It should be said that if your internet goes down when doing something in the router that you should unplug your modem for a little bit to rest it to see if it comes back up. If it does not rest your routers settings back to default then rest the modem and router again.

For those that are not comfortable with router settings then I suggest that you do not try such things until you get more use to it. Maybe read up on it a bit until you think that you are ready.

And like I said earlier. That is may not help everyone plus it may be a little different for other brands of routers. This is just an example for others to use if they are willing to try and find out if their issues are on their end and if they can fix it them selves.

supersomething · 17-02-2009, 08:20 AM

If you're on PS3 and if problem persist. I have a few suggestions.

1. Reset your modem/router to factory settings. But make sure you know what you're doing. Then fresh configure everything on your home network, including your PS3 network setting.
3. Specify an ip address to your PS3. It's only optional, but it helps when you're going to do all the port forwards and stuffs.
2. Disable Media Server function on your PS3. Slight change after I disabled mine.

I did a factory reset on all my home network hardware. After reconfiguring I never had any problem joining squads. And I'm also connected with NAT type 2.

Thanks, hope it helps.

KylieDog · 17-02-2009, 04:06 PM

Is a nice guide but to anyone at Dice lalalalalaads this:

I have over 20 online games on my PS3 and BFBC is that only game that requires this mess.

Please hire someone from, well, any other developer who has made a PS3 game and make sure this is not needed for BF 1943 or BFBC2.

Q8_Jahra · 20-02-2009, 12:02 AM

Hi ,

Thank you very much .. I have the game and I have problems in connections and I read your thread .. but i want summary of using a Wired connection settings cuz i didn't understand anything ... i''m arabian and an addict player ... now i'm playing 2 collect the trophies .. it's very nice ... thank you ...

VectorRoll · 20-02-2009, 01:06 AM

No problem.

I added a summary to each section so that it may be easier to understand.

Q8_Jahra · 20-02-2009, 02:37 PM

Quote:

Summary:
UPnP = On
WAN Setup = Disable SPI Firewall
WAN Setup = Default DMZ Server On and set the IP Address to the console
QoS Setup = Turn QoS Internet Access On
QoS Priority Rules List = Setup a rule for the certain ports that are for the game. The ports can be found in the UPnP Port Table when the game is trying to connect.
Make sure that all the changes are applied.
Run your connection settings in the console again after all this are done.

where can I find this settings ?

I have Billion Router and i didn't find this settings ... you mean in PS3 or Router settings in Explorer ?

port and Qos .....

I'm sorry but i don't know anything ...

VectorRoll · 20-02-2009, 04:06 PM

All of this would be inside the routers settings.
This is for a NetGear router. Which is why I say that the settings may be different and that this should just be used as an example for other routers. The only other two routers that I have are Linksys and Belkin. But it will be some time before I can update this guide for those as they are in different houses.
Their are links to pictures in the guide to give a visual look at what the settings are and where they are located. Your router may have similar settings but may be called something different.

ChurchiJo · 21-02-2009, 10:20 AM

This post is now incorrect click the link below..

Failed to connect to EA online

[Original Post]

I was having hit and miss connection problems with this game, mainly 'miss'

.

Anyway, "I Think" I have managed to solve the problem, for ME anyway.

I have played online games now for years, mainly on PC, but more recently the PS3. All ports on my router (3COM ADSL router/firewall) were closed except the ones I have specified in the router such as FTP etc. that I use for other stuff.

Until this game I have NEVER had to alter the router port forwarding settings (or any other setting for that matter) to get ANY game or app working in all the years I have been playing online games (including BF2, 2142, COD series).

I have about 6 PC's, PS3, XBox 360, PSP, all on a wireless LAN (2 routers one primary that is the internet gateway and firewall, secondary that just acts as a repeater for increased signal range) with full security (except MAC address lockdown), using DHCP, with a lease that does not expire, you may want to use fixed IP addresses, it doesn't really matter.

To get this game's connection to work, what seems nearly all of the time now (maybe 1 retry every now and a again to the EA main server) all I had to do was enable "uPnP", that's it!. Make sure it is enabled on your router then make sure it is enabled on the PS3 in the network settings and that you can connect to the internet with the PS3 (do the connection test, or use the PS3 web browser to make sure). Then play the game. The game should now use uPnP (in the background) and ask the gateway router to open port 10000 (calling it EA Tunnel) and forward it to port 3658 on your PS3, also the PS3 itself will ask the router to open port 3658 and forward it to port 3658 on your PS3.

So it would seem that these are the only two ports needed, actually only 10000 is probably needed (as I think the other is a PSN or something), but I have only been running this config for 4 days and am still testing the setup, but all seems much better, just a pitty I can't fly the gunship very well

.

Right, enabling uPnP on your router "can be" a massive security risk to your LAN if you get a virus on your PC, as now ANY program on ANY system on your LAN can ask the router to open any port and forward it to system asking for it, as though it didn't have a firewall. So to get around this (if this setup works for you), disable uPnP on the router and try manually setup the above port forwarding to the PS3's IP address (both ports are UDP).

(I had a monitoring tool to query the router all the time to watch the ports being opened and closed, these WERE the only two opened)

Hope this helps

PS,
UDP is an unreliable protocol anyway so you will always have the odd problem, as packets get lost in the ether. Also lag etc. (when you do get connected, may be due to geographical location and overloaded/busy servers.

sie2k8 · 21-02-2009, 10:58 PM

just tried the above, opened upnp on 'puter and just enabled it on ps3...but when i test conection it says upnp not available??? ***!
anything else i can do??

cheers

VectorRoll · 21-02-2009, 11:16 PM

You know ChurchiJo you left me wondering what you are saying is incorrect. Are you talking about the thread that you linked, the post you made, or this thread here?

You know that you pretty much just said the same thing that I have said in this thread with one exception. Regarding the UPnP. For me having it turned off instead of on. Enabling it for me is what causes issues where you have to start messing around with things. Where as you are saying the opposite.

I too have never had any problems with other games. In fact I have never really had any problems with this game except that one example that made m think of starting this thread when I had to change my settings for a Blue Ray player. I normally just hook up my routers and leave them at their default settings with the exception of adding wireless passwords and encryption settings.
I never had to mess around with port for any games ever really.

I also mention that the (UDP) ports are Int. 3658 & Ext. 10000. Yet the support site does not mention anything about the Ext. 10000. In fact it say's 6000 for the Ext. for some reason. You say you figured this out with a monitoring tool which is pretty much the same as what I said about my routers UPnP Portmap Table.

And I also mention somewhere in their that certain settings lessens the security of your router.

So I go back to my first question as to what you think is inncorrect? Take in mind that I also say that what I wrote may not help everyone and things may be different for their routers. To just use this as an example to see if you can get things to work better if you are having issue.

ChurchiJo · 22-02-2009, 12:00 PM

Quote:

Originally Posted by VectorRoll

You know ChurchiJo you left me wondering what you are saying is incorrect. Are you talking about the thread that you linked, the post you made, or this thread here?

I am saying that in my original post in THIS thread, that it is not the solution to the problem as I first thought. I just was just lucky enough to manage 4 days in a row where I could connect and play (only between 1 - 3 hours of those days was I playing online). I was playing yesterday, for 1.5 hours then, all of a sudden I could not connect to "EA Online", or a game server for the 30 minutes that I kept retrying. I then thought, right, to put this all to the real test I put the PS3 in the DMZ, so that there was complete unrestricted access to and from the machine. This did not have any effect, thus drawing me to the conclusion that it is NOT a router/router settings issue. The issue in my opinion is definitely a client/server networking problem, i.e. the game and game servers. Probably due to some UDP packets getting lost, thus one or both ends of the connection do not have enough information to play online.

Quote:

Originally Posted by VectorRoll

You know that you pretty much just said the same thing that I have said in this thread with one exception. Regarding the UPnP. For me having it turned off instead of on. Enabling it for me is what causes issues where you have to start messing around with things. Where as you are saying the opposite.

although I went into some detail about the issue repeating some of what you had posted originally, I was basically saying USE uPnP, but I obviously had to explain why and how, to make the post complete, even if it meant repeating your findings, I was just stating mine which obviously overlap some of yours.
Enabling uPnP "correctly" will allow any PS3 software (OS or game) to request that the router open a port for incoming connections that were not initiated by the PS3. But as the game WILL work without opening these ports, so, it is questionable whether opening them will make any difference, the only possible benefit is that the server can send packets to the PS3 without it requesting them (which is why MAYBE I seemed to have better luck after enabling uPnP). In my experience games do not require the server to connect to the client to operate correctly, it is usually the client that establishes the connection, this being the case the router will allow responses to the clients request even if ALL ports are closed.

Quote:

Originally Posted by VectorRoll

I too have never had any problems with other games. In fact I have never really had any problems with this game except that one example that made m think of starting this thread when I had to change my settings for a Blue Ray player. I normally just hook up my routers and leave them at their default settings with the exception of adding wireless passwords and encryption settings.
I never had to mess around with port for any games ever really.

Indeed! (apart from the fact that a lot of people are having problems with just THIS game)

Quote:

Originally Posted by VectorRoll

I also mention that the (UDP) ports are Int. 3658 & Ext. 10000. Yet the support site does not mention anything about the Ext. 10000. In fact it say's 6000 for the Ext. for some reason. You say you figured this out with a monitoring tool which is pretty much the same as what I said about my routers UPnP Portmap Table.

Those are the ports that were requested by the PS3/Game to be opened. The game/PS3 probably uses many other ports, but as it initiates the connections/requests, it is not necessary for the ports to be opened for incoming connections. Consider the PS3 webrowser, usually it will connect to port 80 (TCP) on some website and comunicate with it, this does not require you to open port 80 on your router as it is an outgoing connection. Responses are let back through the firewall because the PS3 initiated the connection.

Quote:

Originally Posted by VectorRoll

And I also mention somewhere in their that certain settings lessens the security of your router.

Yes, enabling uPnP, opening specific ports, using the DMZ, all have security implications.

Quote:

Originally Posted by VectorRoll

So I go back to my first question as to what you think is inncorrect? Take in mind that I also say that what I wrote may not help everyone and things may be different for their routers. To just use this as an example to see if you can get things to work better if you are having issue.

As you say, you can't help everyone because of the different levels of peoples knowledge and understanding and also the diversity and difference in complexity of all the different routers out there. Some people will even have locked down ISP provided routers that do not provide a way to configure them as you would like. I was only providing MY expirience as an example also. I am NOT saying your post is incorrect, but when people start mentioning QoS and other router settings that have to be rarely changed, I think its fair to say that it is just too much for the average user to deal with and in my opinion, certainly NOT something you would do or should have to do to get a simple game communication system working.

My final conclusion is that the game will just work when it decides to, and I don't think we can do anything about it.

VectorRoll · 22-02-2009, 05:08 PM

LOL

OK thanks for the explanation. It makes it a bit more clear now and seems to me that we are on the same page. I just wanted to make sure that of that.

And yes it does seem that some people will not be able to do anything and will be too much for some people to understand. I solely agree that we should not have to do anything to get the game to work. Especially with consoles. It should work on default settings. But sadly this is not always the case as you had mentioned that their are people with locked down ISP provided routers.

Even just having certain ISP's has been proven to be issues for certain games before. Their are a lot of reasons out their why connection issues happen. All we can do is offer our suggestions and hope that they help people.

By the way what router do you have? So that we can compare what your settings work best for you for that brand.
My main hope in this thread was for people that have the game working to offer and/or list their settings and router brand so that we can see if other people may be able to use them as example to see if it would help them with their issues. But only as long as they feel comfortable with try it.

I went ahead and edited this onto the bottom of my main thread so that it would be seen. Hopefully others will offer up their settings for their router brand for other people to compare.

ChurchiJo · 22-02-2009, 07:49 PM

Quote:

Originally Posted by VectorRoll

LOL

OK thanks for the explanation. It makes it a bit more clear now and seems to me that we are on the same page. I just wanted to make sure that of that.

Sure, no problem, and we are on the same page.

Quote:

Originally Posted by VectorRoll

All we can do is offer our suggestions and hope that they help people.

Exactly, that's what I am trying to do in addition to your original post, and will keep this thread updated if I find any new info that may help others as I know how frustrating this particular problem is, personally I only just want to log on and shoot things

for a couple of rounds, and sometimes have very limited time frames (kids want to hog the PS3 for other games or TV .

)

Quote:

Originally Posted by VectorRoll

By the way what router do you have? So that we can compare what your settings work best for you for that brand.

I have two 3Com "OfficeConnect" ADSL 11g firewall router's (3CRWDR100A-72) connected together using WDS (they are a good few years old now, but do have the latest firmware installed). The first is the internet gateway connected to the phoneline using the internal modem and firewall (and has all the main duties imposed on it), and second is just used to expand the wireless signal range.

The settings are more or less default except the following:

The ATM modem settings are as per my ISP's (AOL [the new UK version of AOL]) recommended settings.
The Wireless portion is fully locked down, except for MAC address filtering (i.e. I am not broadcasting my SSID, encryption is used etc.) not that this should make any difference in our case.
Firewall is set to max.
Block ICMP Ping is on
uPNP on (but has only been on for the first time ever for the last 6 days), which I plan to change to explicit port forwarding soon, (and only because of this game) for the PS3's LAN IP address.
NAT on (by default, type 2 according to the PS3).
I have a couple of explicit ports open and forwarded for FTP, HTTP and Windows Terminal Services.

That's about it, the router is quite powerful, but simple to use. Later versions were much more configurable but more difficult to setup (my mate has one [uses some sort of linux OS from the logs I have seen], but now uses a 'sky' bundled router, but he only has his PC connected anyway, so does not have any major issues).

Sunbear · 22-02-2009, 10:11 PM

Cancel my 5/5 maybe a 2/5 because it brought my internet down and lost internet for 2 days and dad was screaming at me ROFL.

VectorRoll · 22-02-2009, 11:16 PM

Quote:

Originally Posted by datoneindiakid

Cancel my 5/5 maybe a 2/5 because it brought my internet down and lost internet for 2 days and dad was screaming at me ROFL.

Sorry to hear that.

I hope that you did not get in too much trouble from your dad about messing around with things.

2 days is a long time though. Especially when you should only need to reset things for the router and modem.

Sunbear · 22-02-2009, 11:23 PM

Quote:

Originally Posted by VectorRoll

Sorry to hear that.

I hope that you did not get in too much trouble from your dad about messing around with things.

2 days is a long time though. Especially when you should only need to reset things for the router and modem.

Yeah i think i did something wrong but im not gonna try again....Didnt get in alot of trouble just a lecture.

11-02-2009, 06:57 PM	#1 (permalink)
VectorRoll Battlefield Moderator Join Date: Aug 2007 Location: US Gender: Male Posts: 5,592	Help Guide for Router settings. This is a little short guide to try and help people try and fixed their connection issues with Games. This game in particular. There are pictures in the links but a few may have info edited out for security reasons. First I would like to say that I decided to do this after I messed my connection up while getting my stand alone Blue Ray player’s firmware updated. The setting that I needed to use to setup the router caused my Bad Company game to not be able to connect to any game server. I was able to fix this right away after I remembered that I did mess around with the routers settings. While this was on my mind I decided to go ahead and make a little guide to try and help people with their connection issues. So I spent the past few days messing around with all the settings just to see if I could find different way to set things up and what effects they may have on the game. So this is what I found out. (Note: That I did this for a Netgear router. It should be similar to other routers but may have different options. Until I get to my other houses I can not suggest what the other brands options may be called. I have Linksys and Belkin routers as well but both are in different houses in different states. So it may be some time before I can check them or add them into this guide. Until then others can take this as an example for the other brands and test them out if they wish. Hopefully it will help.) First the best setting that I found was to just have the UPnP option turned off. Having it on; may cause issues if you do not set up the router right. Summary: Router = Default settings. UPnP = Turn this off. Try game. I am going to start out with a wireless connection setup: (Note: After getting all the settings in the router set up. Go to the consoles internet connection settings and just run through the set up process again to make sure that what you did has the best chance of working. The reason being is that I found some settings that I did test would only work after doing this.) ---------------------------------------------------------- If you are using Wireless connection with the UPnP turned on. First off you want to start by making sure that the (UPnP) is turned on. You can then just go to a setting called (Advanced Wireless Settings). In there you should see an option called (Wireless Card Access List). Here you want to click on the (Setup Access List). You will then be in the (Wireless Card Access List). You then want to turn on the (Access Control). Then hit (Apply) so that it sticks. Then you want to (Add a Device). So click (Add) which will bring you to the (Wireless Card Access Setup). The Device would be either the PS3 or Xbox 360. The name of the Device may be “- -“. You can rename it to PS3 , Xbox 360, or whatever you wish to call it is you wish. Or you can just leave it unnamed. It is up to you. Once you add the device you want to hit the (Apply) option to make it stick. You should then be able to get onto the game servers to play. Just make sure to run through the consoles internet connection setup again to make sure that it works right. Summary: UPnP = on Wireless Card Access List = Turn Access Control On Wireless Card Access List = Setup to Add the console to the list. Make sure that all the changes are applied. Run your connection settings in the console again after all this are done. ---------------------------------------------------------- This is some information that you may need for the following settings. PSN UDP Port: 3658 (peer to peer) UDP Port: 6000 (VOIP) XBL UDP Ports: 88 & 3074 TCP Port: 3074 ---------------------------------------------------------- If you are using a Wired connection with the UPnP turned on. I found that this requires a bit more patient than the Wireless as it can be a bit tricky at times. First off you want to start by making sure that the (UPnP) is turned on. Then go to the (WAN Setup). In there you need to make sure that the (Default DMZ Server) is turned on and when doing this the IP Address should be set to the console. You can check to see what your IP is either from the console or under the (Attached Devices) section in the router settings. After this I did try to see if the game would play. It would not. So I then moved on the next option in the (WAN Setup). This would be the (Disable SPI Firewall). I checked it to turn it off. Now this does make your settings less secure but it does allowed the game to run. Just make sure to run through the consoles internet connection setup again to make sure that it works right. Now that the game is running I tested its quality. It lagged and lagged hard on the above setting. So I had to then wanted to try and find a way to try a way to get it to not lag at all or at least as much. After all my testing and settings changes I found one that worked. It is in the (QoS Setup). What I did here was to make sure that the (Turn Internet Access QoS On) was checked. This way it would utilize the (QoS Priority Rule List). Now I needed to make a rule for it. So I used the (Setup QoS Rule) option to make this rule which brings you to the (QoS - Priority Rules). When setting up the rule I decided to name this rule PSN BC. I will explain the reason for naming the rule that later down below. Now after naming it you need to select the Category which I use On-Line Gaming. For the Applications I selected Add a new Game as BC was not listed. I set my Priority on High. You can try whatever priority you wish but I just prefer it as high. Now you need to select the Connection Type which needs to be UDP for the PS3. It may be TCP for the 360 but I am not sure as I do not have a 360 handy to try it. The Starting Port should be set to 3658 and the Ending Port should be 10000. I took these numbers from the (UPnP Portmap Table). The reason being is be explained below with the reason for naming the rule as PSN BC. After this you want to click apply so that it sticks. The rule should now show up in the (QoS Priority Rule List). I would click (Apply) again in the list sections just for the heck of it. Again just make sure to run through the consoles internet connection setup again to make sure that it works right. Summary: UPnP = On WAN Setup = Disable SPI Firewall WAN Setup = Default DMZ Server On and set the IP Address to the console QoS Setup = Turn QoS Internet Access On QoS Priority Rules List = Setup a rule for the certain ports that are for the game. The ports can be found in the UPnP Port Table when the game is trying to connect. Make sure that all the changes are applied. Run your connection settings in the console again after all this are done. ---------------------------------------------------------- Now The reason for calling it PSN BC is that when you look at the (UPnP Portmap Table) while the game is running you see two devices connected to the PS3’s IP Address. The one with the UDP that has both the Int. and Ext. ports as 3658 is the actual connection for the PSN alone as that shows up when connected to the PSN. But when you go in further to try and connect to the game server itself you get the second one that has the Int. as 3658 and the Ext. as 10000 to show up. This one would be the BF BC game server to me. Who knows really though. It may just be the PSN VOIP; but as that UDP should be 6000. So I did not want to confuse anyone. So I just called it PSN BC. ---------------------------------------------------------- I hope that this helps people. If you wish you can take this little guide as an example for the XBox 360 and for the other router brands on what to try. Now this may not help everyone. But it is worth a try if you are having issues with you connection for this game. If you have any feed back please post it. And if you have any other helpful tips then please post them so that we can try to improve on this guide a bit. ---------------------------------------------------------- Thanks to BioSoldier for bringing this up. I thought that I might add this in to the main post. There are some options in the router that will cause you to need to reset your modem. It should be said that if your internet goes down when doing something in the router that you should unplug your modem for a little bit to rest it to see if it comes back up. If it does not rest your routers settings back to default then reset the modem and router again. For those that are not comfortable with router settings then I suggest that you do not try such things until you get more use to it. Maybe read up on it a bit until you think that you are ready. ---------------------------------------------------------- For those that may have the game working. Can you post your router brand and the settings that you use so that we can compare settings with others. ---------------------------------------------------------- Here are some links to more post in this thread with settings for other routers. I will update this as they come in from other members. Post #22 by ChurchiJo about 3Com "OfficeConnect" ADSL 11G firewall routers. ---------------------------------------------------------- I found this site that may help people with setting up their router settings since their are many different types of routers out their. http://www.portforward.com/ Once you select your router you want to skip the AD link and it will show you a list of games to choose from. There is also a nice tool found on this site. It is the Port checker. You can download this tool and use it to check individual ports and see if they are open. I will show pics and explain how it works. This is what the tool looks like: It is very simple to use. You just enter the port number in the box, then select the protocol, and hit the Check Me. But the thing that you need to know is that the IP address in which it is checking is for the computer that it is installed on. You can see that by looking in the upper right corner of it. I circled it in Red in the picture above. When you forward your ports you need to make sure that the IP Address is set for the Console (XBox 360 or PS3) instead of the computer that you are using this tool on. This tool is basically being used to make sure that you set up the port forwarding right. Once you get it to say that the ports are open for that IP address you just change the IP Address in the Port Forwarding settings to the Consoles IP Address. In this link here you can see how I set up my ports for my Belkin router. You can see that my first two for the VEOH site are set to the IP address of my computer which is displayed in the Red circle within the picture above. That is because I am opening those ports for my computer. The rest of the settings are for my PSN and BF games. Notice that the IP Address is (4). That is because it is the IP Address that my PS3 is using. My computer is using the (5th) Client. To see what your Client number is your console you can check the DHCP Clients List within the router or look at the Internet settings info from within the Console. Your IP Address for the Console should be listed within those location. * * __________________ Battlefield Series \| Battlefield ROC \| Forum Rules \| Forum FAQ's PSN: VectorRoll HelpGuide For Router Settings. BF2142 Fullscreen & Widescreen Resolution Guide. Last edited by VectorRoll; 29-07-2009 at 04:32 PM..

11-02-2009, 09:51 PM	#3 (permalink)
perrynoid Rookie Join Date: Jan 2009 Posts: 39	location, location, location... Yeah, I did all that as well with no difference. my PS3 still sees my NAT as type 3. I usually have little or no lag. However, inspite of my super expensive gaming router, I still have problems occasionally. A geek I had hired said I was near the limit of my distance from the switching station. This apparently has a big affect on things. He suggested upgrading to the most expensive internet service and see if the added speed makes a difference.

16-02-2009, 10:38 PM	#9 (permalink)
BioSoldier Forum Guru Join Date: Dec 2008 Location: Chicago Gender: Male Posts: 1,760	0/5 No offense Vector but when i did this my whole internet went down! I would really recommend not to do this. __________________ PSN: BioSoldier, L_-T4D-Bio-_L http://www.youtube.com/watch?v=NqkmcpFXVV8 Jealous?-H3ART Made^

17-02-2009, 05:26 AM	#10 (permalink)
VectorRoll Battlefield Moderator Join Date: Aug 2007 Location: US Gender: Male Posts: 5,592	Thanks for bringing that up. I will go ahead and add this to the main post. Their are some options in the router that will cause you to need to reset your modem. It should be said that if your internet goes down when doing something in the router that you should unplug your modem for a little bit to rest it to see if it comes back up. If it does not rest your routers settings back to default then rest the modem and router again. For those that are not comfortable with router settings then I suggest that you do not try such things until you get more use to it. Maybe read up on it a bit until you think that you are ready. And like I said earlier. That is may not help everyone plus it may be a little different for other brands of routers. This is just an example for others to use if they are willing to try and find out if their issues are on their end and if they can fix it them selves. __________________ Battlefield Series \| Battlefield ROC \| Forum Rules \| Forum FAQ's PSN: VectorRoll HelpGuide For Router Settings. BF2142 Fullscreen & Widescreen Resolution Guide. Last edited by VectorRoll; 17-02-2009 at 05:31 AM..

20-02-2009, 01:06 AM	#14 (permalink)
VectorRoll Battlefield Moderator Join Date: Aug 2007 Location: US Gender: Male Posts: 5,592	No problem. I added a summary to each section so that it may be easier to understand. __________________ Battlefield Series \| Battlefield ROC \| Forum Rules \| Forum FAQ's PSN: VectorRoll HelpGuide For Router Settings. BF2142 Fullscreen & Widescreen Resolution Guide.

11-02-2009, 09:22 PM	#2 (permalink)
vossejongk Rookie Join Date: Dec 2008 Posts: 27	I did this a long time ago and it solved nothing for me... In morning/afternoon I play fine Evening/night pure hell >_>

11-02-2009, 10:47 PM	#5 (permalink)
Tsunme Rookie Join Date: Feb 2009 Posts: 2	i get can get into the game already and i can play XBL but for some reason wenever i play Battlefield: Bad Company, it is always lagging and glitching for these past few days.

14-02-2009, 06:20 PM	#6 (permalink)
Sunbear Banned Join Date: Dec 2008 Location: North Carolina Age: 15 Gender: Male Posts: 1,820	Nice Guide VectorRoll 5/5. Too bad i cant even connect to Psn =[.

14-02-2009, 06:57 PM	#7 (permalink)
glob_fett Hi, I'm New! Join Date: Feb 2009 Posts: 1	my PSN don't lagg.

14-02-2009, 07:03 PM	#8 (permalink)
Sunbear Banned Join Date: Dec 2008 Location: North Carolina Age: 15 Gender: Male Posts: 1,820	I heard theres problems in Souther Europe About the Limited Routers which dont allow you to change ports without Techinical Support. Is this true or is this a fault? It does not affect me in any way but i have like 2 friends who i really like squading with but end up getting disconnected because of their Limited Router.

17-02-2009, 08:20 AM	#11 (permalink)
supersomething Rookie Join Date: Jan 2009 Location: Kuala Lumpur Gender: Male Posts: 189	If you're on PS3 and if problem persist. I have a few suggestions. 1. Reset your modem/router to factory settings. But make sure you know what you're doing. Then fresh configure everything on your home network, including your PS3 network setting. 3. Specify an ip address to your PS3. It's only optional, but it helps when you're going to do all the port forwards and stuffs. 2. Disable Media Server function on your PS3. Slight change after I disabled mine. I did a factory reset on all my home network hardware. After reconfiguring I never had any problem joining squads. And I'm also connected with NAT type 2. Thanks, hope it helps.

17-02-2009, 04:06 PM	#12 (permalink)
KylieDog Forum Regular Join Date: Nov 2008 Posts: 663	Is a nice guide but to anyone at Dice lalalalalaads this: I have over 20 online games on my PS3 and BFBC is that only game that requires this mess. Please hire someone from, well, any other developer who has made a PS3 game and make sure this is not needed for BF 1943 or BFBC2.

20-02-2009, 12:02 AM	#13 (permalink)
Q8_Jahra Rookie Join Date: Feb 2009 Posts: 3	Hi , Thank you very much .. I have the game and I have problems in connections and I read your thread .. but i want summary of using a Wired connection settings cuz i didn't understand anything ... i''m arabian and an addict player ... now i'm playing 2 collect the trophies .. it's very nice ... thank you ...

20-02-2009, 04:06 PM	#16 (permalink)
VectorRoll Battlefield Moderator Join Date: Aug 2007 Location: US Gender: Male Posts: 5,592	All of this would be inside the routers settings. This is for a NetGear router. Which is why I say that the settings may be different and that this should just be used as an example for other routers. The only other two routers that I have are Linksys and Belkin. But it will be some time before I can update this guide for those as they are in different houses. Their are links to pictures in the guide to give a visual look at what the settings are and where they are located. Your router may have similar settings but may be called something different. __________________ Battlefield Series \| Battlefield ROC \| Forum Rules \| Forum FAQ's PSN: VectorRoll HelpGuide For Router Settings. BF2142 Fullscreen & Widescreen Resolution Guide.

21-02-2009, 10:20 AM	#17 (permalink)
ChurchiJo Rookie Join Date: Feb 2009 Location: UK Age: 35 Gender: Male Posts: 22	LAN Setup for BF:BC This post is now incorrect click the link below.. Failed to connect to EA online [Original Post] I was having hit and miss connection problems with this game, mainly 'miss' . Anyway, "I Think" I have managed to solve the problem, for ME anyway. I have played online games now for years, mainly on PC, but more recently the PS3. All ports on my router (3COM ADSL router/firewall) were closed except the ones I have specified in the router such as FTP etc. that I use for other stuff. Until this game I have NEVER had to alter the router port forwarding settings (or any other setting for that matter) to get ANY game or app working in all the years I have been playing online games (including BF2, 2142, COD series). I have about 6 PC's, PS3, XBox 360, PSP, all on a wireless LAN (2 routers one primary that is the internet gateway and firewall, secondary that just acts as a repeater for increased signal range) with full security (except MAC address lockdown), using DHCP, with a lease that does not expire, you may want to use fixed IP addresses, it doesn't really matter. To get this game's connection to work, what seems nearly all of the time now (maybe 1 retry every now and a again to the EA main server) all I had to do was enable "uPnP", that's it!. Make sure it is enabled on your router then make sure it is enabled on the PS3 in the network settings and that you can connect to the internet with the PS3 (do the connection test, or use the PS3 web browser to make sure). Then play the game. The game should now use uPnP (in the background) and ask the gateway router to open port 10000 (calling it EA Tunnel) and forward it to port 3658 on your PS3, also the PS3 itself will ask the router to open port 3658 and forward it to port 3658 on your PS3. So it would seem that these are the only two ports needed, actually only 10000 is probably needed (as I think the other is a PSN or something), but I have only been running this config for 4 days and am still testing the setup, but all seems much better, just a pitty I can't fly the gunship very well . Right, enabling uPnP on your router "can be" a massive security risk to your LAN if you get a virus on your PC, as now ANY program on ANY system on your LAN can ask the router to open any port and forward it to system asking for it, as though it didn't have a firewall. So to get around this (if this setup works for you), disable uPnP on the router and try manually setup the above port forwarding to the PS3's IP address (both ports are UDP). (I had a monitoring tool to query the router all the time to watch the ports being opened and closed, these WERE the only two opened) Hope this helps PS, UDP is an unreliable protocol anyway so you will always have the odd problem, as packets get lost in the ether. Also lag etc. (when you do get connected, may be due to geographical location and overloaded/busy servers. Last edited by ChurchiJo; 22-02-2009 at 08:40 AM.. Reason: Incorrect info

21-02-2009, 10:58 PM	#18 (permalink)
sie2k8 Rookie Join Date: Aug 2008 Posts: 130	just tried the above, opened upnp on 'puter and just enabled it on ps3...but when i test conection it says upnp not available??? ***! anything else i can do?? cheers

21-02-2009, 11:16 PM	#19 (permalink)
VectorRoll Battlefield Moderator Join Date: Aug 2007 Location: US Gender: Male Posts: 5,592	You know ChurchiJo you left me wondering what you are saying is incorrect. Are you talking about the thread that you linked, the post you made, or this thread here? You know that you pretty much just said the same thing that I have said in this thread with one exception. Regarding the UPnP. For me having it turned off instead of on. Enabling it for me is what causes issues where you have to start messing around with things. Where as you are saying the opposite. I too have never had any problems with other games. In fact I have never really had any problems with this game except that one example that made m think of starting this thread when I had to change my settings for a Blue Ray player. I normally just hook up my routers and leave them at their default settings with the exception of adding wireless passwords and encryption settings. I never had to mess around with port for any games ever really. I also mention that the (UDP) ports are Int. 3658 & Ext. 10000. Yet the support site does not mention anything about the Ext. 10000. In fact it say's 6000 for the Ext. for some reason. You say you figured this out with a monitoring tool which is pretty much the same as what I said about my routers UPnP Portmap Table. And I also mention somewhere in their that certain settings lessens the security of your router. So I go back to my first question as to what you think is inncorrect? Take in mind that I also say that what I wrote may not help everyone and things may be different for their routers. To just use this as an example to see if you can get things to work better if you are having issue. __________________ Battlefield Series \| Battlefield ROC \| Forum Rules \| Forum FAQ's PSN: VectorRoll HelpGuide For Router Settings. BF2142 Fullscreen & Widescreen Resolution Guide.

22-02-2009, 05:08 PM	#21 (permalink)
VectorRoll Battlefield Moderator Join Date: Aug 2007 Location: US Gender: Male Posts: 5,592	LOL OK thanks for the explanation. It makes it a bit more clear now and seems to me that we are on the same page. I just wanted to make sure that of that. And yes it does seem that some people will not be able to do anything and will be too much for some people to understand. I solely agree that we should not have to do anything to get the game to work. Especially with consoles. It should work on default settings. But sadly this is not always the case as you had mentioned that their are people with locked down ISP provided routers. Even just having certain ISP's has been proven to be issues for certain games before. Their are a lot of reasons out their why connection issues happen. All we can do is offer our suggestions and hope that they help people. By the way what router do you have? So that we can compare what your settings work best for you for that brand. My main hope in this thread was for people that have the game working to offer and/or list their settings and router brand so that we can see if other people may be able to use them as example to see if it would help them with their issues. But only as long as they feel comfortable with try it. I went ahead and edited this onto the bottom of my main thread so that it would be seen. Hopefully others will offer up their settings for their router brand for other people to compare. __________________ Battlefield Series \| Battlefield ROC \| Forum Rules \| Forum FAQ's PSN: VectorRoll HelpGuide For Router Settings. BF2142 Fullscreen & Widescreen Resolution Guide. Last edited by VectorRoll; 22-02-2009 at 05:15 PM..

22-02-2009, 10:11 PM	#23 (permalink)
Sunbear Banned Join Date: Dec 2008 Location: North Carolina Age: 15 Gender: Male Posts: 1,820	Cancel my 5/5 maybe a 2/5 because it brought my internet down and lost internet for 2 days and dad was screaming at me ROFL.