Official Server Performance Reporting Thread

[Omni]

We have made some updates to the servers over the week to help improve the Battlefield: Bad Company server performance. To help measure the impact of these improvements we’d appreciate a reply to this post using the supplied format. To keep things clean and information manageable all post not following the specified format will be deleted or over looked in our reporting. Thank you in advance for those who respond, your time and assistance is very appreciated.



[Copy/paste and fill-in the below information]

Country you’re located:

ISP and connection type (if known) your Console uses to connect to the internet:

Console Played on (PS3 or Xbox 360):

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless):

Gamemode(s) played and if ranked, unranked, or both:

Time and date you started playing and time you ended:

--Below information is optional--

Maps you played:

Additional notes that apply to the above reported information:

[End]


Before posting please make sure you played on a clean internet connection with no downloads/uploads or streaming taking place during this time.


Example Post---

Country you’re located: USA, California

ISP and connection (type if known) your Console uses to connect to the internet: Californet on ADSL

Console Played on (PS3 or Xbox 360): PS3

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless): 5

Gamemode(s) played and if ranked, unranked, or both: Gold Rush, Conquest, ranked only

Time and date you started playing and time you ended: September 5th, from 7pm to 9pm

--Below information is optional--

Maps you played and the gamemode: Harvest Day (CQ), End of the Line (GR), Oasis (GR), Deconstruction (GR), Ascension (CQ/GR), and Valley Run (GR)

Additional notes that apply to the above reported information: I had better performance than this past week, but there were moments of bad performance in rare spikes, but very playable.


Sincerely,

Gordon Van Dyke & The Battlefield: Bad Company Team!

[netkiLL]

if you have made those updates over the week,this is my Performance reporting post about yesterday (September - 4 - 2008 ) :

Country you’re located: Italy,Europe


ISP and connection type (if known) your Console uses to connect to the internet: adsl Telecom 7mb download / 380 kb upload . Modem Ethernet

Console Played on (PS3 or Xbox 360): PS3

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless): 2 (from 5 pm to 11 pm); 5 ( from 11pm to 03 am)

Gamemode(s) played and if ranked, unranked, or both: Conquest & Gold rush RANKED only

Time and date you started playing and time you ended: from 5pm to 3 am



--Below information is optional--

Additional notes that apply to the above reported information:

I play all day and it s always the same. When servers are stressed for a big ammount of peoples playing BFBC ( 4 om 11 pm,weekends are the worst days) ..it s unplayable,even if i try to change rooms/matches ..i have only found two rooms out of 10 without BIG lag issues. For what i have seen, a positive note..no more screen freezes BUT there is a lot of bullet lag & moon walking.




I ll try to play for the next days and i ll report infos.

I'd like to thanks EA/DICE to doing this kind Thread.You guys at last are using your brain and you are LISTENING BFBC fans.

[richardandrews]

Country you’re located:
UK ENGLAND
ISP and connection type (if known) your Console uses to connect to the internet:
Sky Broadband
1.7mbps down
up 300kbps
ping time 60ms

Console Played on (PS3 or Xbox 360):
xbox 360
Rate the Performance from 1-6 (1 being unplayable and 6 being flawless):
1 on one ranked server, 6 on 3 other servers (earlier this week 1 on 4 servers then I gave up)

Gamemode(s) played and if ranked, unranked, or both:
ranked

Time and date you started playing and time you ended:
7:30pm gmt to 11pm GMT
--Below information is optional--

Maps you played:
not sure on map names im afraid. on the 2nd sept I tried 4 maps and gave up. on the 4th sept I gave up on 1 map, then played several others with no issue

Additional notes that apply to the above reported information:
When I first found i had issues I asked a friend in france and ireland to just hop on the same server as me and they had the same serious lag issues.
I emailed EA support and they were ZERO HELP as they didnt read my message at all


Before posting please make sure you played on a clean internet connection with no downloads/uploads or streaming taking place during this time.


Example Post---

Country you’re located: USA, California

ISP and connection (type if known) your Console uses to connect to the internet: Californet on ADSL

Console Played on (PS3 or Xbox 360): PS3

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless): 5

Gamemode(s) played and if ranked, unranked, or both: Gold Rush, Conquest, ranked only

Time and date you started playing and time you ended: September 5th, from 7pm to 9pm

--Below information is optional--

Maps you played and the gamemode: Harvest Day (CQ), End of the Line (GR), Oasis (GR), Deconstruction (GR), Ascension (CQ/GR), and Valley Run (GR)

[QcPure]

Country I'm located: CAN, Quebec

ISP and connection (type if known) your Console uses to connect to the internet: Well I dont know

Console Played on (PS3 or Xbox 360): PS3

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless): 6 normally, 1 when its laggy

Gamemode(s) played and if ranked, unranked, or both: Gold Rush, Conquest, ranked only

Time and date you started playing and time you ended: August, some day before the demo server closing, from 5pm to 10pm

--Below information is optional--

Maps you played and the gamemode: nthing specific, it happened in both game mode, for the map ill update the info next time ill play

Additional notes that apply to the above reported information: for me, the lag happen when someone join the game, the screen freeze for about 5 to 10 second. I didnt had that problem before the 2 past week. I can play 1 hour without lag, then suddenly, 15 minutes of lag problem (every time someone is connecting), then another 30 minute without lag, then........god damn

[QcPure]

Oh and I dont know if this is related but For the first time I was able to speak to my squad (all 3 !) for 15 minutes witch is awesome compared to ''never happened before''

[LexLuther1004]

They are asking for your feedback starting from today after they made the fixes. Why is everyone posting their past experience when they knew there were issues? Follow the instructions guys or your post might be deleted as it doesn't help them one bit to explain what they already know!

Country you’re located: Norway
Console Played on (PS3 or Xbox 360): PS3
Rate the Performance from 1-6 (1 being unplayable and 6 being flawless): 5
Gamemode(s) played and if ranked, unranked, or both: GR and CQ, Ranked
Time and date you started playing and time you ended: Sept. 5th, 6th, and 7th from 1700 to 2200
--Below information is optional--
Additional notes that apply to the above reported information: Things have felt a lot better than last week, but like anything it could get a little better.

[QcPure]

[Copy/paste and fill-in the below information]

Country you’re located: CAN / Quebec

ISP and connection type (if known) your Console uses to connect to the internet:

Console Played on (PS3 or Xbox 360):Ps3

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless): 3

Gamemode(s) played and if ranked, unranked, or both: Gold rush, ranked

Time and date you started playing and time you ended: September 5, 12:00 PM to 1:10 PM (it is now 13:30 PM here)

--Below information is optional--

Maps you played: ascension and the 3 next

Additional notes that apply to the above reported information:Same as my previous post, screen freeze 5 to 10 second when someone is connecting, and i've got killed by a tank that spawned before me after a lag which was pretty funny thinking of it.........life can be soooo surprising

[Splash-Damage]

I'll go and look

PS3 Lag lag lag,not as bad but still horrible to play,yeah yeah yeah server this,and this and that, my jumping through hoops for EA or DICE are over

You fix the ****er! not with my help i don't get paid from EA.

O yeah the coms,still messed up I could hear people before the game had finished loading the map???

I cant play with the Lag for that long it gives me a blinding headache maybe even set of epilepsy in people that never have hat a fit,its that bad at times,am I wrong fellow gammers?

[netkiLL]

Originally Posted by Splash-Damage

I'll go and look

PS3 Lag lag lag,not as bad but still horrible to play,yeah yeah yeah server this,and this and that, my jumping through hoops for EA or DICE are over

You fix the ****er! not with my help i don't get paid from EA.

O yeah the coms,still messed up I could hear people before the game had finished loading the map???

I cant play with the Lag for that long it gives me a blinding headache maybe even set of epilepsy in people that never have hat a fit,its that bad at times,am I wrong fellow gammers?

Wow Splash..

can you connect your brain to your hand/fingers? EA/DICE are LISTEN us,with this kind of threads..They are asking US to tell them if we found LAGGY this game after their update.

ALso they said to MAKE a post with some RULES on this Thread..

Respect those men, if you don't ..at last GIVE some respect to the BFBC community and you don't make posts here..open your damn TOPIC and write all your complain in it.It s simple...two weeks ago i have done the same..BUT now EA/DICE are trying to speack with us..WE (all BFBC gamers) just need to act like matures and give them all answers..

[UltraShotz]

Originally Posted by Splash-Damage

I'll go and look

PS3 Lag lag lag,not as bad but still horrible to play,yeah yeah yeah server this,and this and that, my jumping through hoops for EA or DICE are over

You fix the ****er! not with my help i don't get paid from EA.

O yeah the coms,still messed up I could hear people before the game had finished loading the map???

I cant play with the Lag for that long it gives me a blinding headache maybe even set of epilepsy in people that never have hat a fit,its that bad at times,am I wrong fellow gammers?

Its users like you that don't help one bit, EA are asking for our help because we are playing the game a lot it is good they are now asking for our help to further improve the game.

[aphex182]

Would you be mad if you had bought a car and then found it wasn't running right to be told by the guy who sold you it that the workshops were at the back of the showroom and that there is a toolbox for you to use? you damn right you wouldn't be, and this is the bloody same.

Pushing the feedback onto the paying playing public is just another way of doing things on the cheap, they should have a full time squad of testers 24-7 eradicating the problem and not leaving it up to the likes of us.

[UltraShotz]

Originally Posted by aphex182

Would you be mad if you had bought a car and then found it wasn't running right to be told by the guy who sold you it that the workshops were at the back of the showroom and that there is a toolbox for you to use? you damn right you wouldn't be, and this is the bloody same.

Pushing the feedback onto the paying playing public is just another way of doing things on the cheap, they should have a full time squad of testers 24-7 eradicating the problem and not leaving it up to the likes of us.

You get better m8 you are now comparing a car to a console game, there is always one

Buying a car in my case cost me 14,995 and buying a game @ £40.00 i think you take a little more care in buying a car over a game.

What a great start to my day

[aphex182]

Come back when your my age m8 and hopefully you will of taken off those silly rose tinted spectacles.

Im not going to argue over a bloody game but i would imagine if we cut you in half you would have EA all the way down like a stick of rock, l8rs.

[UltraShotz]

No m8 let me rephrase the post you not going to argue because you keep being had off with your great replies.

End of argument

[aphex182]

I tell you what you get some right smart a**** on the internet don't ya, i mean come on ive asked a quick question about a problem for a game and all i get is a reply by one of EA's fanboy police. Lets be honest you seem to argue with people on here quite often, is it because you want an admin job or something? I can imagine what type of person you would be like at work as well, a right bum chomper.

Ill put this down to someone who still quite immature for his age, cheers.

[UltraShotz]

LOL so easy to wind and wind, i have my own job/business so no i do not need to work for EA that is that one sorted.

And you quote me where i have argued with forum members? i will give you some lessons in forum chat.

Discussing something about a topic is not arguing it is where one or more have their own opinions about it.

I think i will leave it there now as we are messing this thread up.

[DeusNK]

Country you’re located:
UK

ISP and connection type (if known) your Console uses to connect to the internet:
BE, ADSL, 20mbit, Wired to router, in a DMZ, uPNP off

Console Played on (PS3 or Xbox 360):
PS3

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless):
3

Gamemode(s) played and if ranked, unranked, or both:
Ranked, Gold rush and Conquest

Time and date you started playing and time you ended:
7th September 1pm - 9pm with some breaks

--Below information is optional--

Maps you played:
Acension, cant remember the rest. But most of them.

Additional notes that apply to the above reported information:
Huge amount of lag in the first server, rejoined another and no lag.
Towards the end, lots of people left the other team and lots replaced them, this caused lots of freezing in the game, lasted for around 20-30 seconds before play continued. It did this around 10 times, before it settled down.

[Etim]

Country you’re located:UK

ISP and connection type (if known) your Console uses to connect to the internet:Keconnect.ADSL 8mbit download (get about 6mbit though)
Console Played on (PS3 or Xbox 360):PS3

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless):2

Gamemode(s) played and if ranked, unranked, or both:unranked goldrush

Time and date you started playing and time you ended:8th sept.4.30pm to 5.00pm

--Below information is optional--

Maps you played:

Additional notes that apply to the above reported information:Played ok for first 20mins then began to freeze when new players joined and then began to freeze after everytime i died to the point of being unplayable.so i had to switch it off.Shame! oh yeah still no comms.

[aphex182]

Well keep your opinion to yourself i never asked for it, next!

[Symonator]

Country you’re located:UK

ISP and connection type: Virgin, UK 20MB
Console Played on: PS3

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless): 3

Gamemode(s) played and if ranked, unranked, or both: ranked conquest

Time and date you started playing and time you ended: 8th sept. |

Maps you played:
End of line (CQ), Oasis(GR)

Additional notes that apply to the above reported information:

END OF LINE- I think end of the line lags because everyone (well alot) of people want helicopters, and end of the line is the only map that lags so bad you cannot play it. I think this is due to everyone in the end of the line servers, i really do...
ANyways, the lag is so bad its like your falling through the floor and walking through buildings.. its a game spoiler.I notice players connecting and disconnecting, each time voice goes off n on and more lag arrives.. or freezing...
I played thi smap for about 4 minutes, tried many others all the same.. there just the same..

OASIS - Another map with helis?? coincidence they lag? hmm.. just been playing and it was lagging on gold rush, but it was accepatable really, odd little bit is not so bad, just when people leave or join games there is an issue of "lag spikes".
I played this map for about 40 minutes.

[Etim]

Country you’re located:uk

ISP and connection type (if known) your Console uses to connect to the internet:keconnect adsl

Console Played on (PS3 or Xbox 360)s3

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless):2

Gamemode(s) played and if ranked, unranked, or both:goldrush

Time and date you started playing and time you ended:14/9/08 5.30pm-6.00pm

--Below information is optional--

Maps you played:

Additional notes that apply to the above reported information: This is the second time i've reported,but i felt i needed to add this when i've played the game works perfect for about half an hour then it freezes then starts then freezes and so on.I don't seem to beable to get past the half hour mark.But if i don't turn on my bluetooth headset the game doesn't seem to freeze at all even after half and hour.Make of that what you will i hope you can sort this out because it's a good game.

[MulipTanUK]

Country you’re located: England

ISP and connection type (if known) your Console uses to connect to the internet: 4meg Broadband, Orange

Console Played on (PS3 or Xbox 360): Xbox360

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless): Lately i would rate it 5/6 but a few months ago it would have only got a 2/6 for preformance

Gamemode(s) played and if ranked, unranked, or both: Ranked all the time, Conquest mode and gold rush played about the same. Hope the next conquest maps pull me in more though.

Time and date you started playing and time you ended: I was the 1st in Southend , Essex, England to get a copy of the game. On average i think i play about 3- 4 hours a day.

--Below information is optional--

Maps you played:All

Additional notes that apply to the above reported information: I still dop not seam to be collecting any more dog tags, when will i be able to collect again?
thank you dice!
[End]

[MulipTanUK]

Have just been playing the game and its LAG MASSIVE!!! The servers had been running well untill today. Just to let you know. The time here is 17.39 in the UK.

[killzonekid1]

What is going on today? No one game in all different modes (ranked) and maps I played today was ok. Every single lagged more or less and some would just freeze for several seconds.

My set up is average:

UK, virgin media, ps3

On the rate 1-6 it would be 3.

[CrashlanderXL]

Country you’re located: UK

ISP and connection type (if known) your Console uses to connect to the internet: ISP is Utility warehouse (using I think Mistral Internet), 8mb ADSL

Console Played on (PS3 or Xbox 360): 360

Rate the Performance from 1-6 (1 being unplayable and 6 being flawless): 5-6

Gamemode(s) played and if ranked, unranked, or both: Gold rush and conquest, ranked.

Time and date you started playing and time you ended: Wierd shift patterns mean any time of any day.

--Below information is optional--

Maps you played: All

Additional notes that apply to the above reported information: Servers appear to be far, far better than they were. I only exit 1 in 10 games now due to lag.