Potential Server Disconnect Fix

[MP]Killing · 14-03-2010, 06:24 PM

Thanks to jamielee over on the Multiplay Forums and a pm I had from shuggy23 we believe we had identified a fix for the server disconnect issue some of you have been reporting.

It seems the UPnP support on some routers including BT's Home Hub is one of the causes.

So if your seeing random server disconnects after playing for some time ~20mins on Bad Company 2 servers try disabling UPnP on your router.

If it helps let us know by voting on the poll and posting the make and model of your router as well as your ISP.

Updates:
* This fix only helps fix for lost connection "with server" not when EA Master servers go down.
* Some may find the following helpful with finding out how to make this change: http://portforward.com/

solracselbor · 14-03-2010, 06:29 PM

I have had UPnP on my netgear enabled since beta, never had a problem.

Corsai · 14-03-2010, 06:30 PM

Thompson router here. (ST 780 WLT)
Disabling uPnP fixed it.

RoasterFred · 14-03-2010, 06:33 PM

FritzBox 7170 router connected to a cable modem,
UPnP enabled before with problems to connect to servers. After disabling UPnP still the same random connection problems.

awpgoodneo · 14-03-2010, 07:10 PM

I still The connection with EA ONLINE was lost
this problem

can fix quickly

I auto disconnect in 5 seconds

Can't play

UmPato · 14-03-2010, 07:10 PM

Thomson router here fixed it as well some days ago, this idea had been thrown around before and worked for some people.

Kristiie · 14-03-2010, 07:28 PM

I still have The connection lost...

irasiad · 14-03-2010, 07:38 PM

still sucks. FU EA/DICE

DoW-Fugitive · 14-03-2010, 07:47 PM

For some of you guys and Ladies who cant access your routers please check my post on the Multiplay forums here PLEASE HELP ITA DRIVING ME MAD - Multiplay UK Forums . hopefully this may help and hope it does guys I know how annoying this has been for me since I have had the game..

Good Luck Guys and Ladies

Jamie Lee.

Meusli · 14-03-2010, 07:57 PM

Have a BT Home Hub, still not worked.

awpgoodneo · 14-03-2010, 07:58 PM

Still Disconnect

davidtjcxp · 14-03-2010, 08:04 PM

Linksys WRT54GL here, running Tomato firmware. UPnP enabled and I'm not having any disconnection problems.

awpgoodneo · 14-03-2010, 08:08 PM

I was playing in the school dormitory BC2, I am able to determine the school does not file for this game
As for the school setting, I can not tune
I ask how to handle

RoyalPayne · 14-03-2010, 08:11 PM

Linksys WRT54G with uPNP enabled.

Works well in beta and now, seems better with port forwarding.

Dwarfieboy · 14-03-2010, 08:13 PM

Tried disabling UPnP, didn't work. Got a DI-524 D-Link router.
Maybe it would be an idea to look into whether the problems only occur on rigs that are connected thru a router.
(Can't get a connection without going through my router...)

Dwarfieboy · 14-03-2010, 08:39 PM

Just got it working around my router. Still get disconnected after a couple of minutes, though... So it's not a router problem here.

MalcolmReynolds0 · 14-03-2010, 09:34 PM

It seems to work on my Thomson TG585 v7.
Before deactivating upnp I got 1 disconnect each time I started the game after ~15 minutes. After that I could play without any disconnects. But with deactivating upnp It seem to work all the time. At least I got no disconnect the last 1 hour.

benten · 14-03-2010, 09:38 PM

Also on a Thomson TG585 v7, with uPNP on woudl get alot of people running on spot then sever disconnect. Turned uPNP off now getting full game closing to desktop with no errors (which never happened yet).

Just can't win

d3vilsrefugee · 14-03-2010, 10:05 PM

does this fix the "failed ea" problem?

Dwarfieboy · 14-03-2010, 10:19 PM

Quote:

Originally Posted by r0ck5tar

does this fix the "failed ea" problem?

Why don't you go ahead and try instead of asking others if it works???

greymaniac · 14-03-2010, 10:22 PM

why is there no selection for " DON'T HAVE A ROUTER" but still get the disconnects.??????

snake1395 · 14-03-2010, 10:46 PM

i disabled uPnP and still i'm getting this disconnect's issues every 15-20 min of playing.... so annoying

tiagoroldao · 14-03-2010, 10:52 PM

Yes, thanks you rock!

snake1395 · 14-03-2010, 11:04 PM

My router is: Nexxt Solutions Wireless AP Router 54m

MrSiko · 14-03-2010, 11:21 PM

Since the latest EA Server update the only issue I had was the "Lost Connection" during matches, using a BT HomeHub 1.0.

Disabling UPnP seems to have done the trick, seems I owe you a beer or three

Thanks a million, just hope it helps others too.

View Poll Results: Did disabling UPnP fix your disconnects?
Yes, thanks you rock!	102	17.68%
No, I'm still getting disconnects	176	30.50%
I don't know how / can't disable UPnP	92	15.94%
Works with UPnP enabled here	207	35.88%
Voters: 577. You may not vote on this poll

14-03-2010, 06:24 PM	#1 (permalink)
[MP]Killing Tech Gimp Join Date: Feb 2006 Posts: 405	Potential Server Disconnect Fix Thanks to jamielee over on the Multiplay Forums and a pm I had from shuggy23 we believe we had identified a fix for the server disconnect issue some of you have been reporting. It seems the UPnP support on some routers including BT's Home Hub is one of the causes. So if your seeing random server disconnects after playing for some time ~20mins on Bad Company 2 servers try disabling UPnP on your router. If it helps let us know by voting on the poll and posting the make and model of your router as well as your ISP. Updates: * This fix only helps fix for lost connection "with server" not when EA Master servers go down. * Some may find the following helpful with finding out how to make this change: http://portforward.com/ __________________ Multiplay Gameservers i-Series - The UK's Largest LAN

14-03-2010, 06:33 PM	#4 (permalink)
RoasterFred Rookie Join Date: May 2009 Posts: 72	FritzBox 7170 router connected to a cable modem, UPnP enabled before with problems to connect to servers. After disabling UPnP still the same random connection problems. __________________ cu Michael

14-03-2010, 07:28 PM	#7 (permalink)
Kristiie Rookie Join Date: Feb 2010 Posts: 12	I still have The connection lost... __________________

14-03-2010, 07:47 PM	#9 (permalink)
DoW-Fugitive Rookie Join Date: Mar 2010 Posts: 4	Try This For some of you guys and Ladies who cant access your routers please check my post on the Multiplay forums here PLEASE HELP ITA DRIVING ME MAD - Multiplay UK Forums . hopefully this may help and hope it does guys I know how annoying this has been for me since I have had the game.. Good Luck Guys and Ladies Jamie Lee. __________________ Last edited by DoW-Fugitive; 16-03-2010 at 12:35 PM.

14-03-2010, 06:29 PM	#2 (permalink)
solracselbor Rookie Join Date: Feb 2010 Posts: 94	I have had UPnP on my netgear enabled since beta, never had a problem.

14-03-2010, 06:30 PM	#3 (permalink)
Corsai Rookie Join Date: Mar 2010 Posts: 142	Thompson router here. (ST 780 WLT) Disabling uPnP fixed it.

14-03-2010, 07:10 PM	#5 (permalink)
awpgoodneo Rookie Join Date: Feb 2010 Posts: 21	I still The connection with EA ONLINE was lost this problem can fix quickly I auto disconnect in 5 seconds Can't play

14-03-2010, 07:10 PM	#6 (permalink)
UmPato Banned Join Date: Jan 2010 Posts: 1,854	Thomson router here fixed it as well some days ago, this idea had been thrown around before and worked for some people.

14-03-2010, 07:38 PM	#8 (permalink)
irasiad Rookie Join Date: Mar 2010 Age: 32 Posts: 296	still sucks. FU EA/DICE

14-03-2010, 07:57 PM	#10 (permalink)
Meusli Rookie Join Date: Mar 2010 Posts: 11	Have a BT Home Hub, still not worked.

14-03-2010, 07:58 PM	#11 (permalink)
awpgoodneo Rookie Join Date: Feb 2010 Posts: 21	Still Disconnect

14-03-2010, 08:04 PM	#12 (permalink)
davidtjcxp Rookie Join Date: Mar 2010 Location: Ontario, Canada Age: 21 Posts: 148	Linksys WRT54GL here, running Tomato firmware. UPnP enabled and I'm not having any disconnection problems. __________________

14-03-2010, 08:08 PM	#13 (permalink)
awpgoodneo Rookie Join Date: Feb 2010 Posts: 21	I was playing in the school dormitory BC2, I am able to determine the school does not file for this game As for the school setting, I can not tune I ask how to handle

14-03-2010, 08:11 PM	#14 (permalink)
RoyalPayne Rookie Join Date: Jan 2010 Posts: 21	Linksys WRT54G with uPNP enabled. Works well in beta and now, seems better with port forwarding. __________________ Gateway P-6860FX Laptop w/new CPU: Windows XP SP3 Intel T9300 2.5Ghz CPU 3Gigs standard Ram 8800M GTS w/512MB

14-03-2010, 08:13 PM	#15 (permalink)
Dwarfieboy Rookie Join Date: May 2007 Posts: 56	Tried disabling UPnP, didn't work. Got a DI-524 D-Link router. Maybe it would be an idea to look into whether the problems only occur on rigs that are connected thru a router. (Can't get a connection without going through my router...) Last edited by Dwarfieboy; 14-03-2010 at 08:20 PM.

14-03-2010, 08:39 PM	#16 (permalink)
Dwarfieboy Rookie Join Date: May 2007 Posts: 56	Just got it working around my router. Still get disconnected after a couple of minutes, though... So it's not a router problem here.

14-03-2010, 09:34 PM	#17 (permalink)
MalcolmReynolds0 Hi, I'm New! Join Date: Mar 2010 Posts: 1	It seems to work on my Thomson TG585 v7. Before deactivating upnp I got 1 disconnect each time I started the game after ~15 minutes. After that I could play without any disconnects. But with deactivating upnp It seem to work all the time. At least I got no disconnect the last 1 hour.

14-03-2010, 09:38 PM	#18 (permalink)
benten Rookie Join Date: Mar 2010 Posts: 5	Also on a Thomson TG585 v7, with uPNP on woudl get alot of people running on spot then sever disconnect. Turned uPNP off now getting full game closing to desktop with no errors (which never happened yet). Just can't win

14-03-2010, 10:05 PM	#19 (permalink)
d3vilsrefugee Rookie Join Date: Feb 2010 Posts: 170	does this fix the "failed ea" problem? __________________ episode-3.com battlefieldforum.co.uk My Youtube Page!

14-03-2010, 10:22 PM	#21 (permalink)
greymaniac Rookie Join Date: Feb 2010 Posts: 481	why is there no selection for " DON'T HAVE A ROUTER" but still get the disconnects.??????

14-03-2010, 10:46 PM	#22 (permalink)
snake1395 Rookie Join Date: Mar 2010 Posts: 24	i disabled uPnP and still i'm getting this disconnect's issues every 15-20 min of playing.... so annoying

14-03-2010, 10:52 PM	#23 (permalink)
tiagoroldao Rookie Join Date: Feb 2010 Posts: 3	Yes, thanks you rock!

14-03-2010, 11:04 PM	#24 (permalink)
snake1395 Rookie Join Date: Mar 2010 Posts: 24	My router is: Nexxt Solutions Wireless AP Router 54m

14-03-2010, 11:21 PM	#25 (permalink)
MrSiko Rookie Join Date: Mar 2010 Posts: 8	Since the latest EA Server update the only issue I had was the "Lost Connection" during matches, using a BT HomeHub 1.0. Disabling UPnP seems to have done the trick, seems I owe you a beer or three Thanks a million, just hope it helps others too.