Server Browser - Hangs - Page 2

notodd1991 · 30-06-2010, 08:55 PM

Some how i fixed mines.I add steam,bc2.exe,something call gameoverlayui.exe (thinks that's for steam) to the trust zone and it works now

velbaek · 30-06-2010, 08:56 PM

Quote:

Originally Posted by notodd1991

Well i'm not going to uninstall it guess i have to live with it

Well i can understand that

I just sorta wanted to point out what seems to cause the problem, and disabling KIS isn't enough. I just hope that this problem is fixed asaap, don't want to have my comp unprotected to play a game

tazsoldier · 30-06-2010, 09:42 PM

sry. ive got only german kaspersky IntSec 2010, so maybe the english names are a bit different.
##################
open kaspersky window
go to security center
go to preferences (up right corner)

select risk and exceptions
go to preferences again

then

ADD 1) 2) and 3) to trusted programs
ADD 1) 2) and 3) to rules and exceptions

1) ADD BC2 profile folder
2) ADD both bc2 exe s updater and starter
3) ADD complete bc2 install folder

into it.

thats it.

server browser takes up to 60 sec to give search results.

###################

works for me. maybe it helps ya, too.

Squirez · 01-07-2010, 02:00 AM

Didn't work for me. But I can still play if I join via friends.

xDodox94 · 01-07-2010, 10:49 AM

I hope Kaspersky fixes this bug with the CF1 for KIS and KAV 2011!!! I dont uninstall Kaspersky IS, it's to dangerous for my PC.

EDIT: Somebody can post it in the Kaspersky Forum (srry i haven't an account there)

http://forum.kaspersky.com/index.php?showforum=3

MikaelKalms · 01-07-2010, 11:04 AM

We have informed Kaspersky of this incompatibility.

xDodox94 · 01-07-2010, 11:09 AM

Quote:

Originally Posted by MikaelKalms

We have informed Kaspersky of this incompatibility.

An answer from them? Will they fix it in the next CF?!

The patch is very good

Zone15 · 01-07-2010, 05:58 PM

Same problem here, and I'm running Kaspersky Anti-Virus 2011. The server browser sorta hangs every 15 seconds or so and gives me results after about 4-5 hangs. I added everything BC2 to the exclusions and it still does it. What doesn't make sense is neither disabling Kaspersky nor completely closing it solves the problem.

notodd1991 · 01-07-2010, 06:45 PM

Quote:

Originally Posted by MikaelKalms

We have informed Kaspersky of this incompatibility.

Thank you very much

gringopig · 01-07-2010, 08:56 PM

Quote:

Originally Posted by xDodox94

I hope Kaspersky fixes this bug with the CF1 for KIS and KAV 2011!!! I dont uninstall Kaspersky IS, it's to dangerous for my PC.

EDIT: Somebody can post it in the Kaspersky Forum (srry i haven't an account there)

Kaspersky Lab Forum -> English User Forum

Done.

xDodox94 · 01-07-2010, 09:34 PM

Quote:

Originally Posted by gringopig

Done.

Thx man

Culegaz · 01-07-2010, 10:10 PM

Was having the same trouble with KIS 2011 when updating to the patch last night

I tried it with KIS shut down and the same thing happened, so I thought it wasn't anything to do with Kaspersky.

I was about to reinstall the game as I thought the patch didn't install properly but luckily I saw in another thread a poster having the same trouble and it worked when he uninstalled Kaspersky.

I've also tried it with the latest KIS/KAV2011 CF1 11.0.1.399 beta build, but the same thing is happening, it took around 3-5 minutes for it to show the servers.

gringopig · 01-07-2010, 11:01 PM

Well - I've tried pausing protection and exiting Kaspersky Internet Security 2010 9.0.0.736 (a,b,c) and still the 'Play Now' option yields no hits and the server browser hangs (or rather, runs VERY slowly). In fact, the whole interface grinds to a halt once the server browser is used.

I've installed the game from scratch with Kaspersky paused - still the same.
Dearie me...

Can't play now and I hope that EA and Kaspersky can fix this soon as I'm unable to play the game I paid for.

Culegaz · 01-07-2010, 11:33 PM

Really strange how it still affects it even when Kaspersky is shut down or paused.

BossMan2040 · 02-07-2010, 02:06 PM

When will they fix this i can only play games on my history list?

SniperGuy729 · 02-07-2010, 02:16 PM

I have McAfee, and I have this problem as well. I actually had it will R7 as well, but to be honest, it seems to be much better under R8. No, turning off the

One thing that helped me was to delete my BFBC2 folder under "My Documents" and let the system regenerate the files. Yes, you will lose your tweaks to graphics, sound, etc., and will have to reenter them, but that's a whole lot better than the frustrating browser freeze.

One other thing you can do is to click "cancel" about two seconds after clicking "search," before it freezes. You should get to see a handful of low ping servers to choose from. Not optimal, but again, it works.

Sandbird · 04-07-2010, 10:27 AM

I always start the game with BFBC2Updater.exe. I dont use BFBC2Game.exe.
I tried disabling all ICMP rules in Kaspersky 2011 but that didnt help either.

So i guess there is nothing we can do but wait.

xDodox94 · 08-07-2010, 12:53 PM

Good news for Kaspersky Users!!!

Apparently Kaspersky Labs HQ are aware of the problem; it has an internal developers' issue number and they are talking to EA/DICE about a fix. I raised a support ticket in the UK and the team there were very helpful and were going to forward some traces of the problem to HQ when they were told it is an ongoing issue and known.

Just keep an eye on the EA forum/Steam and here...
Source:KIS causing server problem with Battlefield Bad Company 2 - Kaspersky Lab Forum

30-06-2010, 08:55 PM	#26 (permalink)
notodd1991 Forum Guru Join Date: Apr 2009 Location: Caribbean,Trinidad Posts: 1,182	Some how i fixed mines.I add steam,bc2.exe,something call gameoverlayui.exe (thinks that's for steam) to the trust zone and it works now __________________ http://battlefieldgamers.blog.com/

30-06-2010, 09:42 PM	#28 (permalink)
tazsoldier Rookie Join Date: May 2010 Posts: 5	Solution for kaspersky internet security 2010/2011 sry. ive got only german kaspersky IntSec 2010, so maybe the english names are a bit different. ################## open kaspersky window go to security center go to preferences (up right corner) select risk and exceptions go to preferences again then ADD 1) 2) and 3) to trusted programs ADD 1) 2) and 3) to rules and exceptions 1) ADD BC2 profile folder 2) ADD both bc2 exe s updater and starter 3) ADD complete bc2 install folder into it. thats it. server browser takes up to 60 sec to give search results. ################### works for me. maybe it helps ya, too. Last edited by tazsoldier; 01-07-2010 at 06:59 PM.

01-07-2010, 02:00 AM	#29 (permalink)
Squirez Rookie Join Date: Jun 2010 Posts: 14	Didn't work for me. But I can still play if I join via friends. __________________ Good call, Chap..

01-07-2010, 10:49 AM	#30 (permalink)
xDodox94 Rookie Join Date: Jun 2010 Posts: 9	I hope Kaspersky fixes this bug with the CF1 for KIS and KAV 2011!!! I dont uninstall Kaspersky IS, it's to dangerous for my PC. EDIT: Somebody can post it in the Kaspersky Forum (srry i haven't an account there) http://forum.kaspersky.com/index.php?showforum=3 Last edited by xDodox94; 01-07-2010 at 10:57 AM.

01-07-2010, 11:04 AM	#31 (permalink)
MikaelKalms DICE Join Date: Jan 2010 Posts: 139	We have informed Kaspersky of this incompatibility. __________________ Follow Battlefield on Twitter at http://twitter.com/OfficialBF2 and http://twitter.com/OfficialBF2142 and http://twitter.com/OfficialBFBC2

01-07-2010, 05:58 PM	#33 (permalink)
Zone15 Rookie Join Date: Mar 2010 Posts: 41	Same problem here, and I'm running Kaspersky Anti-Virus 2011. The server browser sorta hangs every 15 seconds or so and gives me results after about 4-5 hangs. I added everything BC2 to the exclusions and it still does it. What doesn't make sense is neither disabling Kaspersky nor completely closing it solves the problem. __________________ Last edited by Zone15; 01-07-2010 at 06:08 PM.

01-07-2010, 10:10 PM	#37 (permalink)
Culegaz Rookie Join Date: Oct 2005 Posts: 286	Was having the same trouble with KIS 2011 when updating to the patch last night I tried it with KIS shut down and the same thing happened, so I thought it wasn't anything to do with Kaspersky. I was about to reinstall the game as I thought the patch didn't install properly but luckily I saw in another thread a poster having the same trouble and it worked when he uninstalled Kaspersky. I've also tried it with the latest KIS/KAV2011 CF1 11.0.1.399 beta build, but the same thing is happening, it took around 3-5 minutes for it to show the servers.

01-07-2010, 11:01 PM	#38 (permalink)
gringopig Rookie Join Date: Jan 2010 Posts: 13	Well - I've tried pausing protection and exiting Kaspersky Internet Security 2010 9.0.0.736 (a,b,c) and still the 'Play Now' option yields no hits and the server browser hangs (or rather, runs VERY slowly). In fact, the whole interface grinds to a halt once the server browser is used. I've installed the game from scratch with Kaspersky paused - still the same. Dearie me... Can't play now and I hope that EA and Kaspersky can fix this soon as I'm unable to play the game I paid for.

01-07-2010, 11:33 PM	#39 (permalink)
Culegaz Rookie Join Date: Oct 2005 Posts: 286	Really strange how it still affects it even when Kaspersky is shut down or paused.

02-07-2010, 02:06 PM	#40 (permalink)
BossMan2040 Rookie Join Date: Jun 2010 Posts: 4	When will they fix this i can only play games on my history list?

02-07-2010, 02:16 PM	#41 (permalink)
SniperGuy729 Rookie Join Date: Mar 2010 Posts: 127	I have McAfee, and I have this problem as well. I actually had it will R7 as well, but to be honest, it seems to be much better under R8. No, turning off the One thing that helped me was to delete my BFBC2 folder under "My Documents" and let the system regenerate the files. Yes, you will lose your tweaks to graphics, sound, etc., and will have to reenter them, but that's a whole lot better than the frustrating browser freeze. One other thing you can do is to click "cancel" about two seconds after clicking "search," before it freezes. You should get to see a handful of low ping servers to choose from. Not optimal, but again, it works. __________________ Intel Core i7 920 CPU, 6GB RAM, NVIDIA GTS 250

04-07-2010, 10:27 AM	#42 (permalink)
Sandbird Rookie Join Date: Jun 2010 Posts: 5	I always start the game with BFBC2Updater.exe. I dont use BFBC2Game.exe. I tried disabling all ICMP rules in Kaspersky 2011 but that didnt help either. So i guess there is nothing we can do but wait. __________________

08-07-2010, 12:53 PM	#43 (permalink)
xDodox94 Rookie Join Date: Jun 2010 Posts: 9	Good news for Kaspersky Users!!! Apparently Kaspersky Labs HQ are aware of the problem; it has an internal developers' issue number and they are talking to EA/DICE about a fix. I raised a support ticket in the UK and the team there were very helpful and were going to forward some traces of the problem to HQ when they were told it is an ongoing issue and known. Just keep an eye on the EA forum/Steam and here... *Source:KIS causing server problem with Battlefield Bad Company 2 - Kaspersky Lab Forum Last edited by xDodox94; 08-07-2010 at 12:55 PM.*

Electronic Arts