BF2142 Freezing problems system information thread.

[n418om8]

I have recently been suffering from the freezing problem.
Symptoms :

- game freezes halfway through loading a map, forcing hard reset
** or **
- game freezes after 2-3 minutes of play, forcing hard reset.

This has started happening over the last two weeks. Up until then the game ran fine.

Operating system
Windows XP Professional Service Pack 2
BF2142 + Northern Strike, patch 1.25
NOD32 Anti-virus


System specs
Asrock 939 Dual Sata2 Motherboard
AMD X2 4200 processor
ATI X800XT Platinum Edition AGP GFX card
On-board motherboard audio (Realtek AC97)
2gb 3200 DDR RAM
4mbps internet connection

Drivers & Windows updates all up to date. I have tried numerous fixes for this including :

- closing down all other background tasks from task manager before running BF2142
- manually updating Punkbuster
- deleting the radial.cdb file from the game folder
- installing the Windows update patch as recommended by DICE

But none seem to work. Bizarrely, the same bug is happening with BF2 as well. So I have nearly £100 worth of software which I've paid for but cannot use. All other games and applications on my machine run fine, without problems.

[mdusiek]

umm i dont get this sort of things with Widnwos Vista! buy vista be cool XD

[Decion07]

Happened irregularly on my old pc ( I put that down to the gfx card overheating).

Built a brand new pc , windows xp sp2 fully patched and up to date. Only software on it is Office 2003 pro (fully patched) and BF 2142 - 1.25 + NS

yesterday I couldnt ocnnect to the EA server at all once i selected my soldier. it would drop me back out to the log in screen. Today I can connect to a game server 50% of the time, otherwise it tells me connection lost.

Once I start playing it freezes at random intervals but never plays longer than 10 minutes.

New system:
Intel E6600 cpu
7900 GTX (latest drivers)
Asus P5W Deluxe
2gb DDR2 ram
80gb sata hdd primary OS and games
2x250 sata hdd raid 0 , file storage not used for bf2142
Case: antec 900 plenty of cooling so thats not issue.

Symptom:
game freezes and sound stutters and cycles

solution:
about half the time I can ctrl-alt-del and end task (bf2142.exe end process works best or dumprep.exe end process will kill both of them)
rest of the time its a hard reset (thanks EA, thats somethign I *never* do if at all possible!)

Only evidence is application log:
Application Hang: event ID 1002
Hanging application BF2142.exe, version 0.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

but this is not always logged. (actually only once in the last day since it started hanging frequently).

I have: updated punkbuster using pbupdate.exe from the evenplay website.
Turned off VOIP (would really prefer if this could be solved and keep voip)
reinstalled the game and patched fully
Looked for radial.cdb but it doesnt exist on my pc (should it?)

Cant understand why this has started all of a sudden. it ran fine for three or four days when I installed it first.

[Decion07]

solved it.

turned out I didnt uncheck the "hide system files" tickbox , I only showed hidden files. radial.cdb was the cause of the freezes. just played for over an hour without any freeze.

oh, and to the guy who suggests removing all windows updates because you pc worked fine when you bought it emmmm yeah. good plan. your pc will be hacked to lalalala by every virus/rootkit and trojan out there but at least you'll be able to play 2142 without it freezing (for as long as the pc turns on ok for you).

[webjthefirst]

ha di ha, Decion, but, I don't trust Microsoft enough to allow their Updates to keep my computer secure, I use this new fangled gizmo called a third party firewall. oh and what in the hell would a hacker want to take from my computer, they don't hack for practice or fun, they hack to gain money or to settle disputes. and I would have to download all these viruses and trojans. I mean you'd think I would notice when my HDD space was filled with viruses moron.....

I really do pity the people who put this much trust into Microsoft.....

[Church1018]

Originally Posted by webjthefirst

ha di ha, Decion, but, I don't trust Microsoft enough to allow their Updates to keep my computer secure, I use this new fangled gizmo called a third party firewall. oh and what in the hell would a hacker want to take from my computer, they don't hack for practice or fun, they hack to gain money or to settle disputes. and I would have to download all these viruses and trojans. I mean you'd think I would notice when my HDD space was filled with viruses moron.....

I really do pity the people who put this much trust into Microsoft.....

HAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHHAHAHAHAHAHAHAHA HAHA.

Especially when combined with;

Originally Posted by webjthefirst

I system restored my computer because of a virus

So, you heard the kid. Everyone uninstall all your windows updates. Every single one of them. I could use something to laugh about.

[Woutorian]

Battlefield 2142 freezes, windows vista says: memory error blablabla battlefield.exe must be shut down...blablabla

core2duo E6600
geforce 8800 GTX 768mb
2gig memory
my hard drive is still a virgin
i have ALL the LATEST DRIVERS so dont give me that lalalala
i run vista home edition 32bit

maybe EA can fix this in the next patch

oh yeah i am running the beta version of the latest patch 1.40 i think?

[slaine66666]

Hi,

I got the same pb, sometimes in the game, it freezes and i got the Vista Cursor on the screen, I have to open Task Manager and close BF2142 Memory Error and it will close the game too and put me back on Desktop screen.

I never get the chance to read what the error message said.

[Fishbro2]

My game freezes on the loading screen when the bar is halfway. Reinstalling twice didn't help it happens on 1.25 and 1.40.
It last happened about two months ago
I don't know if its my hardware or software
Don't suppose any one has an answer?

[Totlplay]

I had the same freezing crashing problem and resoloved it simply by running AA at 2x rather than 4x. Re-install did work 1st time but after few games froze up again. Been playing for 3 weeks and no problems.

System:
Dell XPS Gen 4
Pentium 4 3.8 Extreme
Geforce 8800GTX
4GB RAM DDR2
500GB Sata

[sutty79]

Hi, hopefully someone can help me with the issue that I have.

Basically my game will either freeze completely and I will need to reset or I will hear the error sound effect. this seems to happen after a few map rotations (the memory error occurs generally on a map change) The bf2142 memory error that I get is as follows:

"memory.dll:chunkPools::free Fails, should not come here!"

I have tried all the usual (DEP, disabled VOiP, changed my sound to just hardware, changed it to software, lowed it to low, changed all my video options to low) none of which seem to have made any difference. my system spec is as follows:

System
---------
A-Bit KV8-Max3 motherboard
1GB of memory
Athlon 64 +3200
Sound Blaster X-Fi
Radeon 1950 Pro (AGP)
Windows XP SP2 (fully upto date)

Drivers
-----------
ATI Driver = 8.391.0.0
Creative Driver = 5.12.8.1201


(I have also tried running my system with different memory i.e. 512, 2GB and i still get the error)

Any help will be greatly appreciated.

Regards

SuttY

[fragbruno2]

Originally Posted by fragbruno2

Tried the delete Raidial.cdb file fix and was able 2 play longer last night than I have in months! only one freeze in 4 hours gaming! when that occured I just deleted the file again and OK. hope this continues to work if u still haveing problems try it!

Worked ok for a night then back to same old probs again! does EA and Dice officially recognise this problem?

Will the new patch have a fix in it?

[fragbruno2]

Originally Posted by webjthefirst

I DID IT!!!!!!
i finally managed to get BF2142 working on my computer

It isnt punkbuster or the 1.25 update that is the problem. It is actually a windows update that coincided with said update. I system restored my computer because of a virus, and lo and behold, 2142 now works. If you cba to take such drastic measures to get the game working, fine, cos i have no idea which windows update it was that causes the problem. Try doing the following:

uninstall BF2142
uninstall ALL windows updates, every single one, dont leave any at all, it cant do that much harm, when your computer was brand new it worked fine right?
reinstall bf2142
reinstall 1.25 patch (or other latest patch because i know that my BF2142 didnt work with 1.20 patch either when i downgraded)

change some graphics settings and start up the multiplayer server you wish

HAVE FUN!!!!

hope i helped

How do you uninstall windows updates?

[CadfaelTHC]

I had the same problem, BF 2142 crashed - Blue screen of death - then hard reboot.

I actually realised that Firewall, i use Norton, actualy doesnt allow punkbuster access to the internet, and causes it to crash.

I turned off my Firewall, and i was able to play for more than 4 hour's without a single crash.

First time i finished a round without losing points.

[PDiOobie]

i have the spash screen problem where the game wont load past the splash.

my rig;

Intel C2D E6600@2.4GHz
Gigabyte GA-P35C-DS3R MoBo
EVGA GeForce 8800 GTS SuperClocked 320MB GDDR3
GeIL 1GB (2x512MB) PC6400C4 800MHz Ultra Low Latency DDR2
Western Digital Caviar SE16 250GB 2500KS SATA-II 16MB Cache
Corsair HX 520W ATX2.2 Modular SLI Compliant PSU
Windows XP Home SP2

any ideas why the game wont run?

[CyarroXPC]

Same problem here. BF2142 freezing after 0-3 minutes after joining an online game.
Strange: This only happens on Punkbuster-enabled servers.

Specs:
Win XP Home with latest drivers and updates
A64 X2 4800+
nForce4 Mainboard
2GB DDR 400
8800 GTS 640MB
X-Fi Xtreme Music

[fragbruno2]

Re installed windows on my backup drive put all the usual mobo, sound and graphics drivers back on only thing I did different to my last reinstall was to not allow any windows updates and since then 2142 has run without a hitch.


Its not an ideal work around but at leased I can play. Lets hope they sort this conflict problem with the next patch.

[DualCORE1]

CyarroXPC dont know if this will work for you but this is how i sorted punkbusta issues out i was having just followed instructions on how to manually uninstalll and delete all bf2142 manually heres link http://support.ea.com/cgi-bin/ea.cfg...i=&p_topview=1 then just followed instuctions on how to manually uninstall delete punkbuster go to http://support.electronicarts.co.uk/...MwNDAmcF9jdj0m on instructions how to manually delete punkbuster then restart obviossly and reinstall bf2142 then patch then northen strike then patch then install punkbusta service using http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe then use http://websec.evenbalance.com/downlo...ws/pbsetup.exe to update punkbusta files

i think what was cousing it was corruted bf2142 serial number registry key value meaning it was showing up as invalid couse it couldnt read it as it was corrpted hope this helps sorted my problem out anyways just thought i would try and help others with same kind of problems let me know if you need any more help

[Fantasticlee10]

Originally Posted by Totlplay

I had the same freezing crashing problem and resoloved it simply by running AA at 2x rather than 4x. Re-install did work 1st time but after few games froze up again. Been playing for 3 weeks and no problems.

System:
Dell XPS Gen 4
Pentium 4 3.8 Extreme
Geforce 8800GTX
4GB RAM DDR2
500GB Sata

This is basically what I did witht he reinstall and I too have experienced the map freezing again and more often than not having to completely power off!!!

BTW, what is AA?
And if I also delete radial.cdb, what is this file for?

Love 2142 but getting really annoyed spending an hour a night trying to get into a map.
Grrrrrrr

[AarontheblueSmurf]

AA=Anti Anlysing Makes it look a bit blured but more realistic

[Buzzing4eva]

Hey guys my pc was freezing during the loading of maps about halfway through loading, i just defragged my hard drive and haven't had the problem since, so it could be worth trying for those of ya who's freezing during loading of a map...

[DTARAZOR]

Im having this problem today to was fine last night now i can go on 1 server and it works but then i swap and it locks up in the map loading screen. or i cant go on any servers, .

[MikeBrickles]

Im the same today trying to play BF and crashes loading the maps