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Old 23-01-2009, 08:37 PM   #5 (permalink)
Dominochick3
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Join Date: Dec 2004
Location: England
Age: 19
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What I am more concerned with is why does it have to be so difficult to uninstall in the first place? If they were looking to make a customer friendly product they would have made it easy to uninstall.

Securom also vialates customer rights, by not telling either its installed on your computer or not. The computer being your property. If securom is so safe and 'innocent' why didnt they allow costumers to be aware of its presense in the first place? And provide a well written ' I agree or disagree' Contract before the game is installed?

Also by EA not telling their customers they were paying for DRM and it would be installed. EA had labelled all of their customers as criminals. Not a good start for a maintaining good consumer relationships on their part.

Securom also, in the process of it being on your computer without you knowing, it reacted to badly to the majority of peoples computer systems, causing them to have to relplace their motherboards, costing them ALOT of cash. Which is why EA currently has a few court cases under its belt.

Had EA told their costumers about this program before had, maybe there wudnt be so much damage as people would have been aware of it.

Edit: There is no use listing all of this stuff. Because whether Securom can justify itself or not. The main thing is that it was installed into customers property without their consent - making it SPYware.

In my mind, if it was so innocent and only did what you have listed above. Why does EA feel that their customers dont need to know about it? Especially since so many peoples computers reacted so badly?
Ask yourself that. They have just basically violated their customers consumer rights.

If people didnt have anything to worry about. I dont think so many respectable lawyers would be filing court cases for their cilents to the surpreme court.
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Last edited by Dominochick3; 23-01-2009 at 08:43 PM..
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