I have exactly the same experiences as djsy2008/Symonator... I usually play as Support (and switch to Demolition when necessary) and think I'm pretty good at it, in the sense that I really enjoy looking after my team and go out of my way to heal people and repair vehicles (without stealing them!)...but I can't count the amount of times i've seen a nearly-dead player and rushed to heal him/her only to have them run away as I'm right next to them. It's as if they don't realise there are people there to help them... I end up chasing them for a bit until I just figure that they're too stupid and not worth healing... ie, they deserve to die.
I thoroughly recommend a tactic I picked up on this forum... If you find yourself standing in front of a support guy, trying to get them to drop a medic-pack without any success... just TK them, swap your kit over, give yourself a medic-pack, then swap back to your original kit.
You'll obviously get -10 points for a TK... but, hey... they got to learn the hard way right?
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