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Old 09-10-2008, 11:40 AM   #2 (permalink)
spot242
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Join Date: Jul 2008
Location: Northwestern Germany
Age: 36
Posts: 277
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Hello,

spot242 - ps3


I was forced to buy the adidas live season upgrade two times. Reason is, that i first place the order for the BLES0314 Code -

There was no information - not here, and not in the booklet, that the cutsomer have to take care of which BLES he download.

That is a big dissapointement and not good in any way , compared to the custom care i expect.

By the way, the BLES Code is shown in white letters bevore a grey background in the psn shop - very blury. So i did not notice even that there is a difference.

There is also no option to get in contact with german EA custom care - expect to call a callcenter agent for nearly 3€ per Minute.

What i would kindly ask now is ? How will EA fix thia problem ? Will i get my refund ???

Thanks much, a quick respond would be highly appreciated

Torben Schlichtng
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