Electronic Arts UK Community - View Single Post - Cannot Login / Login errors / Server problems

Aleksstr · 16-09-2008, 11:07 PM

I will agree that the customer support sucks..

Have gotten the same errormessage.. And could not log on to the online content after I bought the game.

BUT!!

I managed to find a solution (to my problem at least). And it had to do with the Creature Editor... A friend bought the Creature Editor and installed this WITH a serial.. This serial got saved in the registry.. He had troubles registering spore when he bought it too..

We searched through the registry to find ANY indications to where the serial should be located, and so on. And we found two places. On my own computer i did however NOT have the creature editor purchased and installed.. And I only found one reference to the serial..

Anyway.. Enough rambling... We managed to solv the problem by changing BOTH keys in the registry to the key for spore itself.. And when I then tried to register. *ballabing!* FINALY! :-P

The location of this other key is:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Electronic Arts\EA Core\Staging\eadm\eadm\online_content\spore_scc_ma in\ergc]
@="********************"

Where the *** is the serial.. If you dont have this in the register, just copy what is sais over, and paste this in a *.reg file. Run it, and the registry should be updated with this serial. Remember to replace the stars with your productkey :-P

Im NOT sure this will work, and I don't take any responsibillities if it makes your problem worse... But hey.. Worth a go, isn't it?

Please give feedback if anyone tries this...

BTW.. This solved the problem with the error message:
"The registration key used to install the game is not valid"
or
"The product key cannot be validated"
NOT the
"You do not have the proper spore.com privileges"
Which i luckily have never seen

Good Luck!

16-09-2008, 11:07 PM	#1202 (permalink)
Aleksstr Hi, I'm New! Join Date: Sep 2008 Posts: 1	I will agree that the customer support sucks.. Have gotten the same errormessage.. And could not log on to the online content after I bought the game. BUT!! I managed to find a solution (to my problem at least). And it had to do with the Creature Editor... A friend bought the Creature Editor and installed this WITH a serial.. This serial got saved in the registry.. He had troubles registering spore when he bought it too.. We searched through the registry to find ANY indications to where the serial should be located, and so on. And we found two places. On my own computer i did however NOT have the creature editor purchased and installed.. And I only found one reference to the serial.. Anyway.. Enough rambling... We managed to solv the problem by changing BOTH keys in the registry to the key for spore itself.. And when I then tried to register. ballabing! FINALY! :-P The location of this other key is: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Electronic Arts\EA Core\Staging\eadm\eadm\online_content\spore_scc_ma in\ergc] @="******************" Where the * is the serial.. If you dont have this in the register, just copy what is sais over, and paste this in a .reg file. Run it, and the registry should be updated with this serial. Remember to replace the stars with your productkey :-P Im NOT sure this will work, and I don't take any responsibillities if it makes your problem worse... But hey.. Worth a go, isn't it? Please give feedback if anyone tries this... BTW.. This solved the problem with the error message: "The registration key used to install the game is not valid" or "The product key cannot be validated" NOT the "You do not have the proper spore.com privileges" Which i luckily have never seen Good Luck! __________________ It's not a bug, It's a feature!* Last edited by Aleksstr; 16-09-2008 at 11:13 PM..