Argh! My game crashed, now I have to do all those buildings again!
Good news! You don't! When you save a building/vehicle/creature it is saved straight away. Just because you lost your progress doesn't mean you lost the hours you spent on that factory.
My email address has changed/I don't like my screen name. How do I change it?
You can change all your account details. You need to change the information on your master EA account since all accounts inherit from this now. Go to
https://profile.ea.com/login.do, login and from there you can change your details.
I've heard loads about cache files. What are they and how do I clear them?
As you play SPORE the game adds various content to cache files so the next time it fetches the same thing it loads it slightly quicker. However in some circumstances this can cause some odd graphical effects or even stop the game from starting at all.
If you are having a problem with SPORE, first try clearing your cache. Depending on if you are using Windows XP or Vista you need to look in different places.
Documents and Settings\<user-name>\Application Data\SPORE for WinXP) or
Users\<user-name>\AppData\Roaming\Spore for Vista.
You want to delete the file in there called
GraphicsCache.package.
There are other cache files in that folder too. You might want to delete MVJCache if you have white screens appearing in your Sporepedia or if deleting the GraphicsCache didn't work. Deleting these files is completely safe and you are not losing anything in doing so.