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Old 08-09-2008, 08:37 PM   #17 (permalink)
antonyf
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Join Date: Sep 2008
Posts: 19
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Quote:
Originally Posted by Seriphin View Post
I've found a temp fix for this problem. Once your planet is attacked go there and fight off the invaders, the second they leave and you get a thank you message, leave the planet. Do not repair cities or collect fallen money, just get out. Once you leave, save and do what you want. If this does not work, do things in a different order after loading a save point. I thought this might be helpful for people with the same problem as me.

Sorry about the bumping antonyf. How do I send a tech support request to EA?
Here:
EA Support

Look up Spore then click to contact them.

You can sign in with the same login.

They will ask you, so you can check up front:

Have you got the latest Directx?
Have you tried shutting down all applications in the background?

Go to start run then type dxdiag. Then click Save all Information. Give this file to tech support, as they'll ask for it.

It's all monkey-see monkey-do support on their behalf, not very helpful. but then you have logged your request and they will get a true picture of it.

If they fail to fix it in a reasonable time you can also legitimately take it back to a retailer for a refund, as you gave them a chance to rectify it.
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