Kroaton, did you empty your internet cache and cookies and retry those links? A
stale cookie may prohibit site functionality? (sometimes)
I was curious and went to the EA soar (store) clicking my way into support.... it is a far cry from what it used to be. It used to offer information that generally helped (somewhat), but now.... there is nothing in there. I sorted via PC, BF2142 and many of the sub variables to see each's entire listing of "support" .... there is no support anymore. Did a lawyer audit that and eliminate so much as it may have seemed to then as liability? How absurd! EA Support is a lifeless shell of it's former (sketchy) self. bummer.
AHA! This is what the EA-USA support used to offer:
EA Support