Yep.
The customer support number is in the back of your warranty booklet/manual.
Call that (you need the 360's MFR Date, Serial No. and the date of purchase (the first two are on the back of the console, where the Wireless Network Adapter goaes) and you should get a box shipped to your nearest DHL/UPS centre. Put the 360 in there, they'll send it to whatever Microsoft Repair Centre. There they'll fix it and then send it back... Takes about a week...
Hope this helps,
Maxen13
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