Right, i got in touch with the Support Centre on this site as recommended... but again, absolute bollocks.
Couldn't find a phone number, so had to fill out an email form, and i explained the problem with the voucher.
Get this horrible automated reply saying "You'll have to contact the supplier to get a new drum pedal"
I couldn't ****ing believe that again EA show how rubbish they are at customer support. It's totally ****ing dire, i cannot believe that i have to deal with them for a Harmonix game