They have checked the servers for the XBOX 360 and say that they are up and running.
What General J Matrix has suggested; seems to be your best bet for this problem.
I remember in the past when I used to play it; that their were some people that had to set up the ports for the routers with this game. The ports I believe are listed in the manual for the game. If you still have trouble feel free to post back and we will see what we can do to help.
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