Yeah always reminds me of the last time I phoned NTL support to get our internet fixed.
ME: Yeah hello my internet through the set top box has gone down, I've tried restarting my computer, the set top box and my router I think the problem is at your end.
SUPPORT: Can you just unplug your set top box, leave it for 30 seconds and plug it back in for me please.
ME: You mean restart it?
SUPPORT: Yes.
ME: Yeah hello my internet through the set top box has gone down, I've tried restarting my computer, the set top box and my router I think the problem is at your end.
SUPPORT: I'm sorry, what?
ME: That's the first thing I said to you, that I've restarted everything, and you've told me to restart it, the problem is quite clearly at your end.
SUPPORT: Can you unplug you set top box, leave it for 30 seconds and plug it in again for me.
I nearly said some very racist things to the poor man in india, who then hilariously was the same bloke who answered 20 minutes later when I tried to phone up about my brothers 3G phone.
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