Quote:
Originally Posted by Scooper
Thats the problem with customer service staff at most of these places nowadays not just EA. They don't know anything to do with the product they're dealing with and usually just have a list of things to say when people come with a problem.
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Unfortunately thats very true. I
hate having to resort to phoning up companies if i have a problem with something. They never help. They just get you do the simplest most basic things that you've already tried about 50 times. They never properly answer your questions. etc etc
They just read a list of solutions "Have you tried restarting your computer?"
ARGH
Sorry about all your trouble mate. It's just a fact of life i'm afraid. Customer support = rubbish.