Electronic Arts UK Community - View Single Post - Conflict with Emulation Software detected

ipodgeenie · 03-06-2008, 08:55 PM

Just got a reply from SecuROM support about the issue and they said:

"Hello,

Please rename your original <SIMS2EP7.exe> (located in the folder C:/Program Files/EA GAMES/The Sims 2 FreeTime/TSBin) to <SIMS2EP7.old>. Then, click on the link below or copy and paste it into your web browser. This will open a blank webpage and a File Download window. From the File Download window click Open, extract the new <SIMS2EP7.exe> into the original's folder and re-start the application.

The link for the new file is:
http://www.securom.com/support/custo...0/Sims2EP7.zip

If the problem persists, please send another analysis file of the latest executable to us.

Best regards,

SecuROM Support Team
SecuROM on the web: SecuROM
or via e-mail: support@securom.com

NOTE: Please include the entire subject line, exactly as written including your ticket number, in the subject line of your communications to ensure proper handling."

hopes this helps guys!

just about to try it myself now.

EDIT: This solution works! I can play The Sims 2 now!!

yaaaay!

03-06-2008, 08:55 PM	#27 (permalink)
ipodgeenie Rookie Join Date: Apr 2005 Location: Huddersfield, West Yorkshire Posts: 123	Just got a reply from SecuROM support about the issue and they said: "Hello, Please rename your original <SIMS2EP7.exe> (located in the folder C:/Program Files/EA GAMES/The Sims 2 FreeTime/TSBin) to <SIMS2EP7.old>. Then, click on the link below or copy and paste it into your web browser. This will open a blank webpage and a File Download window. From the File Download window click Open, extract the new <SIMS2EP7.exe> into the original's folder and re-start the application. The link for the new file is: http://www.securom.com/support/custo...0/Sims2EP7.zip If the problem persists, please send another analysis file of the latest executable to us. Best regards, SecuROM Support Team SecuROM on the web: SecuROM or via e-mail: support@securom.com NOTE: Please include the entire subject line, exactly as written including your ticket number, in the subject line of your communications to ensure proper handling." hopes this helps guys! just about to try it myself now. EDIT: This solution works! I can play The Sims 2 now!! yaaaay! Last edited by ipodgeenie; 03-06-2008 at 08:59 PM..