Electronic Arts UK Community - View Single Post - Downlad Manager -"Lost connection during download"

mousejunkie · 01-06-2008, 11:39 AM

Hi Aurora. Thanks for the tips. I looked through all the relevant answers and found the text that support had sent to me:

EA Support

Anyway there was nothing of help in the 17 pages

. As I had suspected it might have something to do with the IE settings, I changed the security from custom to "Medium".

I'm running XP Pro SP2 (updated) with IE6 (Firefox for general browsing) by the way and have an ATI HD3850. I tried downloading via my regular Power User account and my Admin account. The disk I'm downloading to has 230 GB of free space and is NTFS formatted.

If I have any spyware on my PC, it's something which can't be detected by the usual security software - and I'm paranoid about security anyway. My last virus infection was on Amiga floppies (Byte Bandit if anyone remembers).

I also tried, even though it churned my stomach to do so, disabling all processes running under my account except for explorer.exe

- no luck.

Is there any test site or link I could go to which would check if my connection should be ok?

What I can't get my head around is the fact that I can download the bonus content but not the game.

01-06-2008, 11:39 AM	#4 (permalink)
mousejunkie Rookie Join Date: Jun 2008 Posts: 9	Hi Aurora. Thanks for the tips. I looked through all the relevant answers and found the text that support had sent to me: EA Support Anyway there was nothing of help in the 17 pages . As I had suspected it might have something to do with the IE settings, I changed the security from custom to "Medium". I'm running XP Pro SP2 (updated) with IE6 (Firefox for general browsing) by the way and have an ATI HD3850. I tried downloading via my regular Power User account and my Admin account. The disk I'm downloading to has 230 GB of free space and is NTFS formatted. If I have any spyware on my PC, it's something which can't be detected by the usual security software - and I'm paranoid about security anyway. My last virus infection was on Amiga floppies (Byte Bandit if anyone remembers). I also tried, even though it churned my stomach to do so, disabling all processes running under my account except for explorer.exe - no luck. Is there any test site or link I could go to which would check if my connection should be ok? What I can't get my head around is the fact that I can download the bonus content but not the game.