EA support wasn't helpful at all. The reply appears to be a standard one based upon certain keywords in my support request. Wouldn't be surprised if it's automated without a human actually reading it.
Here my response to their reply:
"Please note that I wrote that I tried it without the firewall running and not with the firewall disabled. I am also aware that my router has a firewall.
What I did do was to reinstall the download manager because there was no way of changing the status of the download of the game from "Connecting".
When the game download has not been started, I am able to download the bonus content - so I am able to connect. But when I start the download of the game, it stays on "Connecting" and crashes the download manager after less than a minute. See the attached screenshot of the download manager."
So I am able to download, just not the game itself. What really makes me #@%&£$ is the fact that I could be playing a pirated copy of the game
- seems like others who have problems with the download manager feel the same way. I hope that someone from EA reads my post.
I don't have much time to play and was actually looking forward to a Sunday of gaming.
