Yeh will phone them up or maybe just take try take it back to the shop after all I am sure it is still under warranty.
It's only a few months old, just got it for christmas and I don't really want a refurbished one unless it will look brand new like mines does the now.
Also it is clearly a problem brought on by Sony after all it was them that produced the update, and that update clearly led to the problem. If you can't trust a manufacturers update on their own product, then thats pretty worrying.
I can see this happening to more people over the coming days if they download the update.
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