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Ermie · 23-01-2008, 07:25 PM

Troubleshooting - common problems
1. I've followed these instructions but my downloads still aren't appearing in game.
Firstly make sure you have succesfully unzipped your downloads to the right location. If you have then check on the website you downloaded them from incase there are any specific instructions. If not perhaps the object requires a new mesh, again go back to the website and see if you are required to install a new mesh, usually shown by a link to a download location or a website where you can get the mesh.

If you already have the mesh you may have missed downloading the texture files or recolours for the mesh to work. Again go back to the website you downloaded the items from and check.

If you are still having problems it is best to either get in touch with the webmaster of the fansite you got it from and ask them for help or post on this forum.

3.I don't like the objects i've downloaded, how do i delete them?
You can delete the objects by deleting the downloaded files in your Downloads folder. Also you can use the delete custom content option ingame for clothing, lots, walls and floors etc (shown by the 'bin icon). If deleting from your Downloads folder make sure you delete the correct files by referring to the filenames of the object. This is why it's handy to download the files to a seperate folder on your computer so you can check back against them later.

***There is also an official tool from EA called The Sims 2 Content Manager. It sorts through all your ingame downloads and highlights and problematic downloads in red. You can choose to either delete or disable all or some of your downloads with this tool too. The Content Manager is available to download here and comes with instructions.***

4. I don't have a Downloads folder in my Sims 2 Folder.
Sometimes the Downloads folder isn't created on installation, if you don't have one you can create a new one in the right location. Simply go to your Sims 2 Folder in My Documents and click; File - New - Create New Folder. Then name it Downloads including the capital letter. You can now put your downloads in here and they should appear in game. If they don't make sure you've created the folder in the right place.

23-01-2008, 07:25 PM	#8 (permalink)
Ermie Rookie Join Date: Sep 2007 Location: Manchester Age: 23 Gender: Female Posts: 153	Troubleshooting - common problems 1. I've followed these instructions but my downloads still aren't appearing in game. Firstly make sure you have succesfully unzipped your downloads to the right location. If you have then check on the website you downloaded them from incase there are any specific instructions. If not perhaps the object requires a new mesh, again go back to the website and see if you are required to install a new mesh, usually shown by a link to a download location or a website where you can get the mesh. If you already have the mesh you may have missed downloading the texture files or recolours for the mesh to work. Again go back to the website you downloaded the items from and check. If you are still having problems it is best to either get in touch with the webmaster of the fansite you got it from and ask them for help or post on this forum. 3.I don't like the objects i've downloaded, how do i delete them? You can delete the objects by deleting the downloaded files in your Downloads folder. Also you can use the delete custom content option ingame for clothing, lots, walls and floors etc (shown by the 'bin icon). If deleting from your Downloads folder make sure you delete the correct files by referring to the filenames of the object. This is why it's handy to download the files to a seperate folder on your computer so you can check back against them later. *There is also an official tool from EA called The Sims 2 Content Manager. It sorts through all your ingame downloads and highlights and problematic downloads in red. You can choose to either delete or disable all or some of your downloads with this tool too. The Content Manager is available to download here and comes with instructions.* 4. I don't have a Downloads folder in my Sims 2 Folder. Sometimes the Downloads folder isn't created on installation, if you don't have one you can create a new one in the right location. Simply go to your Sims 2 Folder in My Documents and click; File - New - Create New Folder. Then name it Downloads including the capital letter. You can now put your downloads in here and they should appear in game. If they don't make sure you've created the folder in the right place.