I'm having the same problem, seems the bigger my city gets the more frequent the crashes? I use an Nvidia GeForce 6200, my computer is getting a bit on the old side but very few games experience the same level or freqency of crashes as this does? I have to have my setting set to Low and shadows turned off to have the game even slightly playable. This game seems fun but I'm afraid the speed at which it plays may prevent me from playing even without the crashes!
Oh yeah there's no way I'm contacting EA support as last time I did this over a controller issue with Fifa 08 they were completely uselesss and I solved the problem myself, with the help of kind folks on these here forums.
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