Hi Martypops1 and Ictena, welcome to the forums.
Sorry to hear you are having problems with the game crashing, I'd recommend you read through the article
What can be done when the game locks up or freezes? in the EA database in the first instance, if the information doesn't help then I'd recommend you click the CONTACT US tab on the support site to contact the team directly for further help.
I hope it's sorted soon.
