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Old 08-10-2009, 08:14 AM   #36 (permalink)
CGAFHT
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Join Date: Oct 2009
Posts: 11
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Well this is the reply I got to my complaint, so I thought I'd share it with you guys

Quote:
Dear Sir/Madam,

Thank you for contacting Electronic Arts.

I apologise for the delay in response. The internal, LAN-IP address is normally set to a default, private number. For example, use 192.168.1.1 for their internal IP address. D-Link and Netgear routers typically use 192.168.0.1. Some US Robotics routers use 192.168.123.254, and some SMC routers use 192.168.2.1. No matter the brand of router, its default internal IP address should be provided in documentation. Administrators often have the option to change this IP address during router setup. In any case, however, the private LAN-IP address remains fixed once set. It can be viewed from the router's administrative console.

Now you need to set up a static IP address.

You need to go to the DMZ menu option in your router through your router menu. Make sure this is not conflicting with any other device as it will not work very well.

Once you have done that, it is time to set the ports up.

On page 20 of the FIFA manual there is a list of ports.

Go into the Port Forwarding Menu in your Router Menu (This is sometimes called Application & Sharing or Gaming Menu or Other) and set the ports up that it says in the book. I created a new application name and then linked these ports to it and saved it as FIFA10.

Those are as follows

TCP 80 to 80
TCP 9980 to 9989
TCP 12400 to 12499
TCP 30400 to 30499

UDP 3659 to 3659
UDP 9570 to 9570
UDP 9808 to 9811
UDP 9858 to 9861

Now link the IP address that you made earlier to these ports and the Application you linked the ports to.

Note - Remember to save your progress every step of the way.

OK, that is all that open and done.

Now, for your PS3.

Go into Settings, Internet Connection Settings (Wireless), Choose Custom, Enter Manually and then follow and do not alter anything until you get to the section that says IP address, enter this manually and enter the one you chose as your Static IP address. Now save all that.

You may want to restart your router for things to take effect but other than that this should work wonders as it did for me.

If you still have problems, check that your area has a line big enough for the connections on this site as it often reports problems for users and shows info that sometimes it is the ISP's fault.

DSL · Cable · VOIP · Security · Satellite · Fiber · News · Tips · Reviews · Community · Tools - dslreports.com

I have noticed that with some routers, it loses the connection with the static IP address and so if you have a problem again after it worked, go back and see if it has unlinked itself in your router. The reason it may lose the IP address is because the router is still assigning a IP to the PS3 by DHCP. Somewhere within the routers menu you should be able to reserve an IP adress for the PS3/XBOX, and no other device will ever be able to connect using the reserved IP

Useful links:

PortForward.com - Free Help Setting up Your Router or Firewall

Setting up a DMZ

If you still have any issue feel free to get back to us.

Best Regards,

Romy
EA Support Centre, UK and Ireland
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